Ubuntu
nvidia-graphics-drivers package

Can't boot with kernel 5.15.0-52

Bug #1995903 reported by Fikrul Arif on 2022-11-08

6

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	nvidia-graphics-drivers (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

These packages are installed:

linux-image-5.15.0-50-generic/jammy-updates,jammy-security,now 5.15.0-50.56 amd64 [installed,automatic]
linux-image-5.15.0-52-generic/jammy-updates,jammy-security,now 5.15.0-52.58 amd64 [installed,automatic]

After grub and booting, there's some text appears, and then the screen goes blank. After forcing the computer to turn off, I boot again but using 5.15.0-50, it can boot like usual.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-52-generic 5.15.0-52.58
ProcVersionSignature: Ubuntu 5.15.0-50.56-generic 5.15.60
Uname: Linux 5.15.0-50-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: fikr4n 2015 F.... pulseaudio
/dev/snd/controlC0: fikr4n 2015 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 8 08:57:48 2022
InstallationDate: Installed on 2021-06-05 (520 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: HP HP ENVY Laptop 15-ep0xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-50-generic root=UUID=34001051-5122-4187-b21f-2032a99219e8 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-50-generic N/A
linux-backports-modules-5.15.0-50-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.6
SourcePackage: linux
UpgradeStatus: Upgraded to jammy on 2022-08-28 (71 days ago)
dmi.bios.date: 07/30/2021
dmi.bios.release: 15.7
dmi.bios.vendor: AMI
dmi.bios.version: F.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 878E
dmi.board.vendor: HP
dmi.board.version: 18.33
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 18.33
dmi.modalias: dmi:bvnAMI:bvrF.07:bd07/30/2021:br15.7:efr18.33:svnHP:pnHPENVYLaptop15-ep0xxx:pvr:rvnHP:rn878E:rvr18.33:cvnHP:ct10:cvrChassisVersion:sku16P91PA#AR6:
dmi.product.family: 103C_5335KV HP ENVY
dmi.product.name: HP ENVY Laptop 15-ep0xxx
dmi.product.sku: 16P91PA#AR6
dmi.sys.vendor: HP

Tags:

Revision history for this message

Fikrul Arif (fikr4n) wrote on 2022-11-08:

#1

AlsaInfo.txt Edit (58.3 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (879 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (123.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (503 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (22.5 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (690 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (998 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (31.6 KiB, text/plain; charset="utf-8")
PaInfo.txt Edit (111.8 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (18.2 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (310 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (12.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (9.9 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (34.5 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (310.1 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (153.5 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (2.0 MiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2022-11-08: Status changed to Confirmed

#2

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Fikrul Arif (fikr4n) wrote on 2022-11-16:

#3

Still happens in 5.15.0-53.

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2022-12-05:

#4

Does 5.15.0-56 fix the issue?

Revision history for this message

Fikrul Arif (fikr4n) wrote on 2022-12-06:

#5

No, I still can't boot in 5.15.0-56.

Btw as I can recall, it also happened in the previous LTS version of Ubuntu, it didn't fix until I upgrade to the current LTS (22.04).

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2022-12-06:

#6

Ok, please install install nvidia driver:
`sudo ubuntu-drivers install nvidia:520`

Revision history for this message

Fikrul Arif (fikr4n) wrote on 2022-12-07:

#7

Before reading your comment about nvidia:520 above, I change the nvidia driver by using Software & Updates > Additional Drivers. Now it is "Using NVIDIA driver (open kernel) metapackage from nvidia-driver-525-open (proprietary, tested)".

Magic, now things get reversed:
- Can't boot with 5.15.0-50
- Can boot with 5.15.0-56

Btw, is it the same as `sudo ubuntu-drivers install nvidia:525`?

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2022-12-08:

#8

I think so.

Good to hear it's working on latest kernel, since I am not that familiar with the nvidia driver dependency :)

Revision history for this message

Fikrul Arif (fikr4n) wrote on 2023-03-03:

#9

Btw it always happens, now it happens to kernel 5.19.0-35.

Kai-Heng Feng (kaihengfeng) on 2023-03-03

affects:

linux (Ubuntu) → nvidia-graphics-drivers (Ubuntu)

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