HDMI can't display external monitor on HP Zbook Power 15 G9
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-hwe-6.2 (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
nvidia-graphics-drivers-535 (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Can't use external monitor on HP Zbook Power 15 G9
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42.9-0ubuntu2
ProcVersionSign
Uname: Linux 6.2.0-34-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 9 12:09:29 2023
DisplayManager: gdm3
InstallationDate: Installed on 2023-09-06 (32 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
RelatedPackageV
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
Thanks for the bug report. While the monitor is plugged in, please run:
lspci -k > lspci.txt drm/*/status > connections.txt
grep . /sys/class/
journalctl -b0 > journal.txt
sudo apt install drm-info
drm_info > drminfo.txt
and attach the resulting text files here.