Ubuntu
nvidia-graphics-drivers-510 package

artifacts (many short horizontal lines) on laptop with hybrid graphix

Bug #1969834 reported by hetman
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
kwin (Ubuntu)
New
Undecided
Unassigned
nvidia-graphics-drivers-510 (Ubuntu)
Incomplete
Undecided
Unassigned
plasma-desktop (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

artifacts (many short horizontal lines)
see https://youtu.be/SQOOp0bd0LE
artifacts only on display (screen capture is clear)
i have laptop with hybrid graphix (intel nvidia)

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
Uname: Linux 5.16.13-051613-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 510.60.02 Wed Mar 16 11:24:05 UTC 2022
 GCC version: gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04.1)
ApportVersion: 2.20.11-0ubuntu27.23
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: KDE
CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted
Date: Thu Apr 21 22:06:20 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Device [8086:9a68] (rev 01) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:12eb]
   Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:12eb]
InstallationDate: Installed on 2022-02-28 (52 days ago)
InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Micro-Star International Co., Ltd. Katana GF76 11UC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.16.13-051613-generic root=UUID=98fc789e-6997-4a4b-b741-da24a1b635ca ro quiet splash modprode.blacklist=nouveau snd_intel_dspcfg.dsp_driver=1 snd_hda_intel.dmic_detect=0 vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/13/2022
dmi.bios.release: 3.16
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: E17L2IMS.310
dmi.board.asset.tag: Default string
dmi.board.name: MS-17L2
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE17L2IMS.310:bd01/13/2022:br3.16:svnMicro-StarInternationalCo.,Ltd.:pnKatanaGF7611UC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-17L2:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:sku17L2.3:
dmi.product.family: GF
dmi.product.name: Katana GF76 11UC
dmi.product.sku: 17L2.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
nvidia-settings:
 ERROR: Unable to load info from any available system

 ERROR: Unable to load info from any available system
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
hetman (hetman) wrote :
Revision history for this message
hetman (hetman) wrote :

on video i didn't have artifacts:
at firefox
at program menu

have artifacts:
at Konsole
at Dolphin
at any app with plasma interface elements
when i do selection, type text

Ubuntu Foundations Team Bug Bot (crichton)
affects: ubuntu → xorg (Ubuntu)
Daniel van Vugt (vanvugt)
affects: xorg (Ubuntu) → nvidia-graphics-drivers-510 (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

The attached Xorg logs are from March 8th so not recent enough... While the problem is happening please run this command to collect a newer log:

  journalctl -b0 > journal.txt

and attach the resulting text file here.

Changed in nvidia-graphics-drivers-510 (Ubuntu):
status: New → Incomplete
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
hetman (hetman) wrote :
  • log Edit (76.0 KiB, application/x-tar)

done.

this is very strange, but when I did the log, I noticed that the artifacts stopped appearing. And I was very surprised because. I did not reboot the laptop - it was woken up (23:48:37 suspend entry (deep)).
I recorded the video at about 21:27 and this period is in the log.
Perhaps the reinstallation of some libraries between 21:27 and 23:48, primarily Qt, had an effect (teamviewer did not want to start for me).

The bug has been fixed but I have no idea how.

Revision history for this message
hetman (hetman) wrote :

the error has not been fixed, it's just that the artifacts do not start to appear immediately, but when the computer works a little

Revision history for this message
hetman (hetman) wrote :

I thought that this is possible due to warming up, but the temperature is normal

hetman@katana-lin:~$ sensors
coretemp-isa-0000
Adapter: ISA adapter
Package id 0: +45.0°C (high = +100.0°C, crit = +100.0°C)
Core 0: +43.0°C (high = +100.0°C, crit = +100.0°C)
Core 1: +41.0°C (high = +100.0°C, crit = +100.0°C)
Core 2: +42.0°C (high = +100.0°C, crit = +100.0°C)
Core 3: +41.0°C (high = +100.0°C, crit = +100.0°C)
Core 4: +42.0°C (high = +100.0°C, crit = +100.0°C)
Core 5: +39.0°C (high = +100.0°C, crit = +100.0°C)

BAT1-acpi-0
Adapter: ACPI interface
in0: 12.92 V
curr1: 0.00 A

iwlwifi_1-virtual-0
Adapter: Virtual device
temp1: +42.0°C

nvme-pci-0200
Adapter: PCI adapter
Composite: +39.9°C (low = -20.1°C, high = +84.8°C)
                       (crit = +89.8°C)

acpitz-acpi-0
Adapter: ACPI interface
temp1: +46.0°C (crit = +100.0°C)

hetman@katana-lin:~$ nvidia-smi -q -d temperature

==============NVSMI LOG==============

Timestamp : Fri Apr 22 21:14:15 2022
Driver Version : 510.60.02
CUDA Version : 11.6

Attached GPUs : 1
GPU 00000000:01:00.0
    Temperature
        GPU Current Temp : 46 C
        GPU Shutdown Temp : 100 C
        GPU Slowdown Temp : 97 C
        GPU Max Operating Temp : 87 C
        GPU Target Temperature : N/A
        Memory Current Temp : N/A
        Memory Max Operating Temp : N/A

Revision history for this message
hetman (hetman) wrote :

There is a strong suspicion that the problem is in the Plasma code. I logged out and entered the working gnome - until I found artifacts. Switched to Plasma - artifacts appear

Daniel van Vugt (vanvugt)
affects: xorg-server (Ubuntu) → plasma-desktop (Ubuntu)
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