unable to mount large ntfs usb drive
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ntfs-3g |
New
|
Undecided
|
Unassigned | ||
ntfs-3g (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
Ubuntu release: 14.04 LTS
Package version: ntfs-3g 1:2013.
I expected my 2Tb external hard drive to mount just like my other two 1Tb external drives, but it didn't.
Instead, the drive icon appeared in the task bar, from which I could only select 'Open', not 'Unmount'. Trying to open it, nothing happened at all.
Merged lshal.txt, devices.txt, dmesg.txt and udev.log into the attached file. The device that won't mount is /dev/sdb4, labeled DATA_4
ck-list-sessions : doesn't seem to produce any output
id haldaemon results in: id: haldaemon: unknown user
uname -a results in: 3.13.0-32-generic #57-Ubuntu SMP Tue Jul 15 03:51:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
Tried to get 'hal debug output' but the hal process wasn't found.
fdisk -l results in the following error:
Error mounting /dev/sdb4 at /media/jote/DATA_4: Command-line `mount -t "ntfs" -o "uhelper=
Failed to mount '/dev/sdb4': Input/output error
NTFS is either inconsistent, or there is a hardware fault, or it's a
SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very
important! If the device is a SoftRAID/FakeRAID then first activate
it and mount a different device under the /dev/mapper/ directory, (e.g.
/dev/mapper/
for more details.
I tried "ntfs-3g" instead of "ntfs": same error.
I ran chkdsk /f in Windows and rebooted twice: still no result.
Before reporting this as a bug I submitted the issue to AskUbuntu at http://
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ntfs-3g 1:2013.
ProcVersionSign
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Jul 28 19:25:49 2014
InstallationDate: Installed on 2014-07-25 (3 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
SourcePackage: ntfs-3g
UpgradeStatus: No upgrade log present (probably fresh install)
Changed in ntfs-3g (Ubuntu): | |
status: | Invalid → Incomplete |
It is probably the "fast shutdown" feature of windows 8. www.intowindows .com/enabledisa ble-fast- startup- in-windows- 8/
http://