Ubuntu
network-manager package

ZTE AC8700 800M Not Working

Bug #490247 reported by kunalgautam on 2009-11-30

This bug report is a duplicate of: Bug #461096: NM can't configure ZTE AC8700 modem; wvdial can. Edit Remove

16

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	network-manager (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: network-manager

I'm using Ubuntu 9.10, and facing this problem since installing it,
The modem was working fine in previous release i.e in ubuntu 9.04. Right now I'm using wvdial to connect , but network-manager is unable to connect. If i use package of 9.04 ( network manager of that version ) then it is working !

I've installed NM 0.8~a~git.20091129t233245.1669e3a-0ubuntu1~nmt1_i386 installed from daily PPA
Modem manager Installed: 0.2.git.20091130t054946.01db3f1-0ubuntu2~nmt1~karmic

Revision history for this message

kunalgautam (k-admin-tech-nologic-info) wrote on 2009-11-30:

#1

Unable to provide logs
sudo killall modem-manager; sudo modem-manager --debug 2>&1 | tee /tmp/modem.log.txt

** (modem-manager:3302): WARNING **: Could not acquire the org.freedesktop.ModemManager service as it is already taken. Return: 3

Changed in network-manager (Ubuntu):
assignee:	nobody → Alexander Sack (asac)

Revision history for this message

Alexander Sack (asac) wrote on 2009-11-30: Re: [Bug 490247] Re: ZTE AC8700 800M Not Working

#2

On Mon, Nov 30, 2009 at 09:10:00AM -0000, kunalgautam wrote:
> Unable to provide logs
> sudo killall modem-manager; sudo modem-manager --debug 2>&1 | tee /tmp/modem.log.txt

>
> ** (modem-manager:3302): WARNING **: Could not acquire the
> org.freedesktop.ModemManager service as it is already taken. Return: 3

stop networkmanager first ... see the wiki page https://wiki.ubuntu.com/DebuggingModemmanager

- Alexander

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kunalgautam (k-admin-tech-nologic-info) wrote on 2009-11-30:

#3

Attaching Logs

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kunalgautam (k-admin-tech-nologic-info) wrote on 2009-11-30:

#4

modem.log.txt Edit (2.1 KiB, text/plain)

Attaching Logs

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kunalgautam (k-admin-tech-nologic-info) wrote on 2009-11-30:

#5

nm.log.txt Edit (3.8 KiB, text/plain)

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kunalgautam (k-admin-tech-nologic-info) wrote on 2009-12-04:

#6

mm-test.txt Edit (369 bytes, text/plain)

After upgrading to latest version from latest trunk build here is log of mm-test

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kunalgautam (k-admin-tech-nologic-info) wrote on 2009-12-04:

#7

nm.log.txt Edit (4.6 KiB, text/plain)

After upgrading to latest version from latest trunk build here is log of Network manager

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kunalgautam (k-admin-tech-nologic-info) wrote on 2009-12-04:

#8

modem.log.txt Edit (2.1 KiB, text/plain)

After upgrading to latest version from latest trunk build here is log of modem

Revision history for this message

kunalgautam (k-admin-tech-nologic-info) wrote on 2009-12-04:

#9

here is what i can see in daemon.log , I think problem is Init command to modem , this modem doesn't support +CMEE

Dec 4 21:37:52 Dhruv-PC NetworkManager: <info> Activation (ttyUSB0) starting connection 'Google !'
Dec 4 21:37:52 Dhruv-PC NetworkManager: <info> (ttyUSB0): device state change: 3 -> 4 (reason 0)
Dec 4 21:37:52 Dhruv-PC NetworkManager: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled...
Dec 4 21:37:52 Dhruv-PC NetworkManager: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started...
Dec 4 21:37:52 Dhruv-PC NetworkManager: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete.
Dec 4 21:37:52 Dhruv-PC modem-manager: (ttyUSB0) opening serial device...
Dec 4 21:37:52 Dhruv-PC modem-manager: Got failure code 100: Unknown error
Dec 4 21:37:52 Dhruv-PC modem-manager: Your CDMA modem does not support +CMEE command
Dec 4 21:38:46 Dhruv-PC NetworkManager: <WARN> nm_signal_handler(): Caught signal 15, shutting down normally.
Dec 4 21:38:46 Dhruv-PC NetworkManager: <info> (eth0): cleaning up...
Dec 4 21:38:46 Dhruv-PC NetworkManager: <info> (eth0): taking down device.
Dec 4 21:38:46 Dhruv-PC NetworkManager: <info> (ttyUSB0): now unmanaged
Dec 4 21:38:46 Dhruv-PC NetworkManager: <info> (ttyUSB0): device state change: 4 -> 1 (reason 36)
Dec 4 21:38:46 Dhruv-PC NetworkManager: <info> (ttyUSB0): deactivating device (reason: 36).
Dec 4 21:38:46 Dhruv-PC NetworkManager: <info> (ttyUSB0): cleaning up...
Dec 4 21:38:46 Dhruv-PC NetworkManager: <info> (ttyUSB0): taking down device.
Dec 4 21:38:46 Dhruv-PC NetworkManager: <info> exiting (success)
Dec 4 21:38:46 Dhruv-PC modem-manager: (ttyUSB0) closing serial device...
Dec 4 21:38:46 Dhruv-PC init: network-manager main process ended, respawning

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kunalgautam (k-admin-tech-nologic-info) wrote on 2010-02-20:

#10

Any Solution ?

Martin Pitt (pitti) on 2011-01-07

Changed in network-manager (Ubuntu):
assignee:	Alexander Sack (asac) → nobody

Revision history for this message

Thomas Hood (jdthood) wrote on 2012-07-01:

#11

Hi. What's the status of this bug in Ubuntu 12.04?

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kunalgautam (k-admin-tech-nologic-info) wrote on 2012-07-01:

#12

I don't own the device now, so cannot tell if the problem exsists in new version.

Revision history for this message

Thomas Hood (jdthood) wrote on 2012-07-03:

#13

Closing since the only contributor to this report no longer has the hardware.

Changed in network-manager (Ubuntu):
status:	New → Invalid

Thomas Hood (jdthood) on 2012-07-03

Changed in network-manager (Ubuntu):
status:	Invalid → New

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