Ubuntu
network-manager package

16.10: VPN Connections -> Configure VPN grayed out

Bug #1640970 reported by Adam Jacobs
76
This bug affects 15 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After upgrading from 16.04 to 16.10, in the nm applet menu, VPN Connections -> Configure VPN is grayed out.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: network-manager 1.2.4-0ubuntu1
ProcVersionSignature: Ubuntu 4.8.0-27.29-generic 4.8.1
Uname: Linux 4.8.0-27-generic x86_64
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Nov 10 16:04:49 2016
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2014-04-04 (951 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
IpRoute:
 default via 172.28.77.1 dev wlan0 proto static metric 600
 169.254.0.0/16 dev wlan0 scope link metric 1000
 172.28.77.0/24 dev wlan0 proto kernel scope link src 172.28.77.23 metric 600
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
SourcePackage: network-manager
UpgradeStatus: Upgraded to yakkety on 2016-11-07 (3 days ago)
modified.conffile..etc.NetworkManager.NetworkManager.conf: [modified]
mtime.conffile..etc.NetworkManager.NetworkManager.conf: 2016-03-07T11:36:55.286063
nmcli-dev:
 DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH
 wlan0 wifi connected /org/freedesktop/NetworkManager/Devices/0 BlueCedar-GUEST f7b79954-9427-47eb-adba-875b5b152f37 /org/freedesktop/NetworkManager/ActiveConnection/0
 eth0 ethernet disconnected /org/freedesktop/NetworkManager/Devices/1 -- -- --
 lo loopback unmanaged /org/freedesktop/NetworkManager/Devices/2 -- -- --
nmcli-nm:
 RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
 running 1.2.4 connected started full enabled enabled enabled enabled enabled

Revision history for this message
Adam Jacobs (bllfr0g) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in network-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
vanadium (ftack) wrote :

This also happens to me on a fresh reinstall (2017-03-03) of the Ubuntu 16.04.01 ISO and all updates. Linux vanadium 4.4.0-64-generic #85-Ubuntu SMP Mon Feb 20 11:50:30 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux, network-manager: 1.2.2-0Ubuntu0.16.04.3; network-manager-gnome: 1.2.6-0ubuntu0.16.04.1; network-manager-vpnc-gnome: 1.1.93-1

Revision history for this message
Masoud Yousefvand (yousefvand) wrote :

This also happens to 16.04.1 LTS through normal updates.

Revision history for this message
Noel Bowland (noel-m) wrote :

This problem also seems to affect the "Disconnect VPN" button. It just disappears... :(

Revision history for this message
Noel Bowland (noel-m) wrote :

At least within Compiz anyway... Haven't tried it in Unity

Revision history for this message
stefan bahrens (sb-mail) wrote :

This happened to me on 16.04LTS through normal updates.

Revision history for this message
steve (catfish12) wrote :

I have the same problem mint 18.1 16.04 it came in the update manager

we really need to fix this vpn disconnect and configure

I know if I reinstall the OS from a iso I have it will fix it but it would be a older network manager a lot of trouble

would have watch out for these updates to stop it happening again a fix would be better

Revision history for this message
steve (catfish12) wrote :

PLEASE FIX HAD TO GO BACK TO MINT 18 AND NOT INSTALL ANY UPDATES BECAUSE IT WILL BREAK NETWORK MANGER THIS AGAIN

THIS STUFF HAPPENS ON WINDOWS

Revision history for this message
Anthony Kamau (ak-launchpad) wrote :

I'm also going to add to this.

I have just done a clean install of 16.04 LTS and OpenVPN connects intermittently. Despite installing openvpn, network-manager-openvpn, and network-manager-openvpn-gnome, the "Configure VPN..." option remains grayed out.

In addition, after creating my VPN profile via 'Edit Connections...', I'm not able to consistently create a VPN tunnel to the office. Attached are 2 files: success and failure.

Both files contain pertinent lines from /var/log/syslog with success showing a success full connection and failure showing a failed connection.

In both cases, I get a notification pop-up that suggests that the vpn connected successfully :(.

When the VPN fails to connect, the 'tun0' interface has no IP Address and is in a down state.

Revision history for this message
Anthony Kamau (ak-launchpad) wrote :
Revision history for this message
Anthony Kamau (ak-launchpad) wrote :
Revision history for this message
jaybo (ubuntu-one-ostaffe) wrote :

So is this issue (Configure VPN grayed out and the "Disconnect VPN")considered a bug or a planned change? Or maybe an unplanned change that has a very low priority to correct?

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