cannot connect to known Wi-Fi after OTA-11
Bug #1589489 reported by
Victor gonzalez
This bug report is a duplicate of:
Bug #1588126: [regression] Adding new wifi networks (with long passwords) never connect at all in OTA-11 and OTA-12.
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This bug affects 9 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Canonical System Image |
New
|
Critical
|
John McAleely | ||
network-manager (Ubuntu) |
Confirmed
|
Undecided
|
Tony Espy |
Bug Description
We're receiving many customer cases where after updating to OTA-11 they cannot connect to their known or saved Wi-FI AP's. The most common behaviour is that M10 ask indefinitely for password when it is supoused to be saved previously. I guess this is about network manager that has been updated in OTA-11
What we are asking the customer for:
1º Forget the network through the UI Settings>Wi-Fi and connect to it again as if was the first time.
2º Try to connect another Wi-Fi AP not saved previously
3º Factory data reset(but we haven't recommend it yet)
Please let us know which logs do you need and we'll try to reproduce it with our units.
Changed in network-manager (Ubuntu): | |
assignee: | nobody → Tony Espy (awe) |
tags: | added: bq-feedback |
tags: | added: connectivity |
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@pmcgowan, I think we're tracking this one already. do you know the bug number?