broadband modem detected but doesn't connect

Bug #1069354 reported by Souheil Hmida
This bug report is a duplicate of:  Bug #898033: [Huawei E367] cannot connect to 3G. Edit Remove
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
modemmanager (Ubuntu)
Incomplete
Undecided
Unassigned
network-manager (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

just upgraded to ubuntu 12.10 from 12.04 using wvdial to connect to the internet (network manager doesn't detect my modem Huawei E367 ), though the new network manager detects my modem and asks me the enter the PIN, it doesn't connect, it shows my provider (Orange TN) and the signal (2 bars) but dosn't connect and I can't clic on the name of my broadband (ORANGE TN) . Just hoping that there will be a bug-fix for it or any other solution so I can go back to using the network manger :)

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: network-manager 0.9.6.0-0ubuntu7
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic i686
ApportVersion: 2.6.1-0ubuntu3
Architecture: i386
Date: Sun Oct 21 12:22:52 2012
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
IpRoute:
 default dev ppp0 scope link
 10.64.64.64 dev ppp0 proto kernel scope link src 197.28.164.253
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: network-manager
UpgradeStatus: Upgraded to quantal on 2012-10-21 (0 days ago)
nmcli-con:
 NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH
 Wired connection 1 cdcb4864-ba66-4cee-9c83-bb253ee26a52 802-3-ethernet 1350816550 Sun 21 Oct 2012 11:49:10 AM CET yes no /org/freedesktop/NetworkManager/Settings/1
 MyPlanet ad8030b4-6257-4f44-a45a-94baf3cf8809 802-11-wireless 1347406470 Wed 12 Sep 2012 12:34:30 AM CET yes no /org/freedesktop/NetworkManager/Settings/0
nmcli-dev:
 DEVICE TYPE STATE DBUS-PATH
 ttyUSB1 gsm disconnected /org/freedesktop/NetworkManager/Devices/3
 wlan0 802-11-wireless unavailable /org/freedesktop/NetworkManager/Devices/1
 eth0 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
 running 0.9.6.0 disconnected enabled disabled disabled enabled enabled

Revision history for this message
Souheil Hmida (hmida-souheil) wrote :
Revision history for this message
Marius B. Kotsbak (mariusko) wrote :

According to bug #776959, it should work. Could you please try a live CD/USB stick of Ubuntu 12.10 and see if it works better there than in the upgraded version?

Changed in network-manager (Ubuntu):
status: New → Incomplete
Changed in modemmanager (Ubuntu):
status: New → Incomplete
Revision history for this message
Marius B. Kotsbak (mariusko) wrote :

Duplicate of bug #898033. Could you as asked there add an upstream bug report about this, and please add debug logs.

description: updated
Revision history for this message
Marius B. Kotsbak (mariusko) wrote :

Could you please explain why it is not a duplicate of bug #898033?

Revision history for this message
Souheil Hmida (hmida-souheil) wrote : Re: [Bug 1069354] Re: broadband modem detected but doesn't connect
Download full text (3.4 KiB)

Sorry just cliqued the button above my statement (the one that deletes the
duplicated status) didn't know what does it do, sorry again, just trying to
delete the post :)

On Sun, Oct 21, 2012 at 3:46 PM, Marius Kotsbak
<email address hidden>wrote:

> Could you please explain why it is not a duplicate of bug #898033?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1069354
>
> Title:
> broadband modem detected but doesn't connect
>
> Status in “modemmanager” package in Ubuntu:
> Incomplete
> Status in “network-manager” package in Ubuntu:
> Incomplete
>
> Bug description:
> just upgraded to ubuntu 12.10 from 12.04 using wvdial to connect to
> the internet (network manager doesn't detect my modem Huawei E367 ),
> though the new network manager detects my modem and asks me the enter
> the PIN, it doesn't connect, it shows my provider (Orange TN) and the
> signal (2 bars) but dosn't connect and I can't clic on the name of my
> broadband (ORANGE TN) . Just hoping that there will be a bug-fix for
> it or any other solution so I can go back to using the network manger
> :)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.10
> Package: network-manager 0.9.6.0-0ubuntu7
> ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
> Uname: Linux 3.5.0-17-generic i686
> ApportVersion: 2.6.1-0ubuntu3
> Architecture: i386
> Date: Sun Oct 21 12:22:52 2012
> IfupdownConfig:
> auto lo
> iface lo inet loopback
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386
> (20120817.3)
> IpRoute:
> default dev ppp0 scope link
> 10.64.64.64 dev ppp0 proto kernel scope link src 197.28.164.253
> NetworkManager.state:
> [main]
> NetworkingEnabled=true
> WirelessEnabled=true
> WWANEnabled=true
> WimaxEnabled=true
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: network-manager
> UpgradeStatus: Upgraded to quantal on 2012-10-21 (0 days ago)
> nmcli-con:
> NAME UUID TYPE
> TIMESTAMP TIMESTAMP-REAL AUTOCONNECT
> READONLY DBUS-PATH
> Wired connection 1 cdcb4864-ba66-4cee-9c83-bb253ee26a52
> 802-3-ethernet 1350816550 Sun 21 Oct 2012 11:49:10 AM CET yes
> no /org/freedesktop/NetworkManager/Settings/1
> MyPlanet ad8030b4-6257-4f44-a45a-94baf3cf8809
> 802-11-wireless 1347406470 Wed 12 Sep 2012 12:34:30 AM CET yes
> no /org/freedesktop/NetworkManager/Settings/0
> nmcli-dev:
> DEVICE TYPE STATE DBUS-PATH
> ttyUSB1 gsm disconnected
> /org/freedesktop/NetworkManager/Devices/3
> wlan0 802-11-wireless unavailable
> /org/freedesktop/NetworkManager/Devices/1
> eth0 802-3-ethernet unavailable
> /org/freedesktop/NetworkManager/Devices/0
> nmcli-nm:
> RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE
> WIFI WWAN-HARDWARE WWAN
> running 0.9....

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Revision history for this message
Marius B. Kotsbak (mariusko) wrote :

Please follow up bug #898033 instead.

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