Ubuntu
nautilus package

Error message when clicking "Windows Network" needs to be improved

Bug #1646403 reported by David D Lowe
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
nautilus (Ubuntu)
New
Low
Unassigned

Bug Description

After opening Files, clicking "Other locations" in the sidebar, and clicking the Windows Network icon, I get an error dialog, saying:

> Unable to access location
>
> Failed to retrieve share list from server: No such file or directory

Regardless of what is causing the error, there needs to be a better error message. I got the same error message before installing `samba` and now I still get it. The error message should help me discover what is happening and how to fix it.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: nautilus 1:3.20.3-1ubuntu3.1
ProcVersionSignature: Ubuntu 4.8.0-28.30-generic 4.8.6
Uname: Linux 4.8.0-28-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Dec 1 10:11:50 2016
GsettingsChanges: b'org.gnome.nautilus.window-state' b'geometry' b"'1431x799+309+79'"
SourcePackage: nautilus
UpgradeStatus: Upgraded to yakkety on 2016-10-13 (48 days ago)
usr_lib_nautilus:
 dropbox 2015.10.28
 gnome-terminal 3.20.2-1ubuntu5

Revision history for this message
David D Lowe (flimm) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in nautilus (Ubuntu):
status: New → Confirmed
David D Lowe (flimm)
summary: - Erro message when clicking "Windows Network" needs to be improved
+ Error message when clicking "Windows Network" needs to be improved
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Is that still an issue in newer version? If so could you give the output of "gio ls network:///"?

Changed in nautilus (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
David D Lowe (flimm) wrote :

This is still an issue in Ubuntu 18.04.

Here's the output of the command you asked for:

$ gio ls network:///
Usage:
  gio COMMAND [ARGS...]
etc

Changed in nautilus (Ubuntu):
status: Incomplete → New
Revision history for this message
Sebastien Bacher (seb128) wrote :

sorry, the correct command is "gio list network:///"

Revision history for this message
David D Lowe (flimm) wrote :

$ gio list network:///
smb-root

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thx, weird that it works from the command line but gives an error from the UI. Could you make a screenshot of nautilus and the error message you described?

Also could you start "GVFS_DEBUG=1 /usr/lib/gvfs/gvfsd -r" on a command line, try to browse the network section and add the log from gvfsd?

Revision history for this message
David D Lowe (flimm) wrote :
Revision history for this message
David D Lowe (flimm) wrote :
Revision history for this message
David D Lowe (flimm) wrote :

I've done what you've asked. To be clear, the bug report is about improving the error dialog, not about fixing the underlying problem, which I guess could be another bug report.

Revision history for this message
V (vishalparkar) wrote : Re: [Bug 1646403] Re: Error message when clicking "Windows Network" needs to be improved

Thanks!

This is once again going to emphasize the much hyped tale, "Linux is only
for programmers and is only command driven!", isn't it? ☺️☺️☺️

On Mon, Feb 11, 2019, 1:11 PM David D Lowe <<email address hidden>
wrote:

> I've done what you've asked. To be clear, the bug report is about
> improving the error dialog, not about fixing the underlying problem,
> which I guess could be another bug report.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1646403
>
> Title:
> Error message when clicking "Windows Network" needs to be improved
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1646403/+subscriptions
>

Revision history for this message
Sebastien Bacher (seb128) wrote :

Right, the error is a problem that should be fixed, maybe you can open another bug about the fact that it's failing to list shares too?

Could you give the output of those commands?

$ nmblookup -M -- -
$ nmblookup -M workgroup
$ smbtree

It looks like the server handling the group is refusing the connection?

Revision history for this message
David D Lowe (flimm) wrote :

Here you go.

$ nmblookup -M -- -

Command 'nmblookup' not found, but can be installed with:

sudo apt install samba-common-bin

$ sudo apt install samba-common-bin
# cut for brevity
$ nmblookup -M -- -
name_query failed to find name __MSBROWSE__#01
$ nmblookup -M workgroup
name_query failed to find name workgroup#1d
$ smbtree

Command 'smbtree' not found, but can be installed with:

sudo apt install smbclient

$ sudo apt install smbclient
# cut for brevity
$ smbtree
$

I checked, and I'm still getting the same error message in Nautilus after installing those packages.

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