Ubuntu
modemmanager package

Huawei 3G key does not appears in Network Manager

Bug #583268 reported by Elbarbudo
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
modemmanager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The key is correctly recognized and appears in Network manager when it is inserted before boot, but not when inserted after logging.

Steps :
Case 1
- Insert the Key
- Boot the machine
- log in
---> the broadband network appears in Network manager and works fine

- Unplug the key
----> The broadband network disappears ( OK)

- Plug the key again
----> The broadband network is present again and can be activated

Case 2
- Remove the key
- Boot
- log in
- Insert the key

----> NO broadband network in the Network Manager

I am unsure if it is a Network Manager Applet bug or a USB initialization problem

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: network-manager-gnome 0.8-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
Architecture: i386
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Date: Thu May 20 12:35:10 2010
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
IpRoute:
 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.10 metric 1
 169.254.0.0/16 dev eth0 scope link metric 1000
 default via 192.168.1.1 dev eth0 proto static
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 irda0 no wireless extensions.
Keyfiles: Error: [Errno 2] Aucun fichier ou dossier de ce type
ProcEnviron:
 LANG=fr_FR.utf8
 SHELL=/bin/bash
RfKill:

SourcePackage: network-manager-applet

Revision history for this message
Elbarbudo (patricearnal) wrote :
Brian Murray (brian-murray)
affects: ubuntu → network-manager-applet (Ubuntu)
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Hi, thanks for filing this bug and helping to make Ubuntu better.

This appears to be an issue with modemmanager, so reassigning as such.

Could you please follow the steps in https://wiki.ubuntu.com/DebuggingModemmanager to attach a debug log for Modem Manager? Thanks!

affects: network-manager-applet (Ubuntu) → modemmanager (Ubuntu)
Changed in modemmanager (Ubuntu):
status: New → Incomplete
Revision history for this message
Elbarbudo (patricearnal) wrote :

Still present in Ubuntu 10.10 :
the Huawei key is correctly recognized and runs only if inserted before power-on

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for modemmanager (Ubuntu) because there has been no activity for 60 days.]

Changed in modemmanager (Ubuntu):
status: Incomplete → Expired
Elbarbudo (patricearnal)
Changed in modemmanager (Ubuntu):
status: Expired → Confirmed
Revision history for this message
Elbarbudo (patricearnal) wrote :

Followed the instructions :

patrice@nc6000:~$ python ./mm-test.py
No modems found
patrice@nc6000:~$

Apparently, plugin the device does not activate it...

patrice@nc6000:~$ lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 009: ID 12d1:1003 Huawei Technologies Co., Ltd. E220 HSDPA Modem / E270 HSDPA/HSUPA Modem
Bus 001 Device 007: ID 046d:c019 Logitech, Inc. Optical Tilt Wheel Mouse
Bus 001 Device 006: ID 076b:a022 OmniKey AG CardMan Smart@Link
Bus 001 Device 005: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 004: ID 045e:0728 Microsoft Corp.
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
patrice@nc6000:~$

patrice@nc6000:~$ lsmod
Module Size Used by
usb_storage 40172 1
binfmt_misc 6599 1
radeon 828445 2
snd_intel8x0 25632 2
snd_usb_audio 86480 1
joydev 8767 0
snd_ac97_codec 99227 1 snd_intel8x0
ac97_bus 1014 1 snd_ac97_codec
snd_pcm 71475 3 snd_intel8x0,snd_ac97_codec,snd_usb_audio
snd_hwdep 5040 1 snd_usb_audio
snd_usbmidi_lib 17413 1 snd_usb_audio
ttm 56633 1 radeon
snd_seq_midi 4588 0
snd_rawmidi 17783 2 snd_usbmidi_lib,snd_seq_midi
drm_kms_helper 30200 1 radeon
snd_seq_midi_event 6047 1 snd_seq_midi
pcmcia 35973 0
snd_seq 47174 2 snd_seq_midi,snd_seq_midi_event
uvcvideo 55847 0
snd_timer 19067 2 snd_pcm,snd_seq
drm 168092 4 radeon,ttm,drm_kms_helper
snd_seq_device 5744 3 snd_seq_midi,snd_rawmidi,snd_seq
ppdev 5556 0
intel_agp 26694 1
videodev 43098 1 uvcvideo
video 18712 0
yenta_socket 21518 0
pcmcia_rsrc 10566 1 yenta_socket
v4l1_compat 13359 2 uvcvideo,videodev
parport_pc 26058 1
output 1883 1 video
psmouse 59033 0
snd 49038 16 snd_intel8x0,snd_ac97_codec,snd_usb_audio,snd_pcm,snd_hwdep,snd_usbmidi_lib,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
pcmcia_core 14657 3 pcmcia,yenta_socket,pcmcia_rsrc
i2c_algo_bit 5168 1 radeon
serio_raw 4022 0
shpchp 29886 0
agpgart 32011 3 ttm,drm,intel_agp
soundcore 880 1 snd
snd_page_alloc 7120 2 snd_intel8x0,snd_pcm
lp 7342 0
parport 31492 3 ppdev,parport_pc,lp
usbhid 36882 0
hid 67742 1 usbhid
tg3 123310 0
patrice@nc6000:~$

Revision history for this message
Elbarbudo (patricearnal) wrote :
Download full text (3.2 KiB)

Same thing, but device was connected BEFORE power-up:
patrice@nc6000:~$ lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 008: ID 12d1:1003 Huawei Technologies Co., Ltd. E220 HSDPA Modem / E270 HSDPA/HSUPA Modem
Bus 001 Device 007: ID 046d:c019 Logitech, Inc. Optical Tilt Wheel Mouse
Bus 001 Device 006: ID 076b:a022 OmniKey AG CardMan Smart@Link
Bus 001 Device 005: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 004: ID 045e:0728 Microsoft Corp.
Bus 001 Device 003: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
patrice@nc6000:~$
patrice@nc6000:~$ lsmod
Module Size Used by
ppp_deflate 3726 0
zlib_deflate 19266 1 ppp_deflate
bsd_comp 4791 0
ppp_async 6778 0
crc_ccitt 1351 1 ppp_async
binfmt_misc 6599 1
radeon 828445 2
snd_intel8x0 25632 2
snd_usb_audio 86480 1
snd_ac97_codec 99227 1 snd_intel8x0
ac97_bus 1014 1 snd_ac97_codec
snd_pcm 71475 3 snd_intel8x0,snd_ac97_codec,snd_usb_audio
snd_hwdep 5040 1 snd_usb_audio
snd_usbmidi_lib 17413 1 snd_usb_audio
ttm 56633 1 radeon
snd_seq_midi 4588 0
joydev 8767 0
snd_rawmidi 17783 2 snd_usbmidi_lib,snd_seq_midi
drm_kms_helper 30200 1 radeon
option 13133 2
snd_seq_midi_event 6047 1 snd_seq_midi
pcmcia 35973 0
usb_wwan 9953 1 option
snd_seq 47174 2 snd_seq_midi,snd_seq_midi_event
usbserial 33100 6 option,usb_wwan
usbhid 36882 0
snd_timer 19067 2 snd_pcm,snd_seq
uvcvideo 55847 0
drm 168092 4 radeon,ttm,drm_kms_helper
snd_seq_device 5744 3 snd_seq_midi,snd_rawmidi,snd_seq
ppdev 5556 0
hid 67742 1 usbhid
usb_storage 40172 1
intel_agp 26694 1
videodev 43098 1 uvcvideo
v4l1_compat 13359 2 uvcvideo,videodev
yenta_socket 21518 0
pcmcia_rsrc 10566 1 yenta_socket
parport_pc 26058 1
pcmcia_core 14657 3 pcmcia,yenta_socket,pcmcia_rsrc
i2c_algo_bit 5168 1 radeon
video 18712 0
snd 49038 16 snd_intel8x0,snd_ac97_codec,snd_usb_audio,snd_pcm,snd_hwdep,snd_usbmidi_lib,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
psmouse 59033 0
output 1883 1 video
soundcore 880 1 snd
snd_page_alloc 7120 2 snd_intel8x0,snd_pcm
serio_raw 4022 0
agpgart 32011 3 ttm,drm,intel_agp
shpchp 29886 0
lp 7342 0
parport 31492 3 ppdev,parport_pc,lp
tg3 ...

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Revision history for this message
Elbarbudo (patricearnal) wrote :

In "Precise Pangolin", inserting the key after boot made the broadband appear in the network menu, but I was unable to connect.

Revision history for this message
Elbarbudo (patricearnal) wrote :

At the second try, it worked. I activated the braodband network and got connected.
From my point of view, this bug can be closed.

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