mobile broadband(nokia 5800) disconnects automatically while using and a restart of the laptop solves the problem

Bug #578251 reported by adarsh
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
modemmanager (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: udev

mobile broadband(nokia 5800) disconnects automatically while using and a restart of the laptop solves the problem

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: udev 151-12
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Mon May 10 18:54:46 2010
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: LENOVO 2958
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=225dffa5-3921-4203-912f-62a5e4a88d6f ro quiet splash
ProcEnviron:
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: udev
dmi.bios.date: 05/27/2009
dmi.bios.vendor: LENOVO
dmi.bios.version: 18CN19WW(V1.05)
dmi.board.name: KIWA7
dmi.board.vendor: LENOVO
dmi.board.version: REFERENCE
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnLENOVO:bvr18CN19WW(V1.05):bd05/27/2009:svnLENOVO:pn2958:pvrLenovo3000G550:rvnLENOVO:rnKIWA7:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: 2958
dmi.product.version: Lenovo 3000 G550
dmi.sys.vendor: LENOVO

Revision history for this message
adarsh (adarshmanuel) wrote :
Revision history for this message
Leon Derczynski (leondz) wrote :

The OS will not recognise any phone hardware after one disconnect - the problem isn't limited to modem connectivity. Rebooting clears this.

From /var/log/messages, during an un-requested disconnect:

Aug 21 19:03:25 r50e kernel: [20603.320176] usb 1-4: new high speed USB device using ehci_hcd and address 4
Aug 21 19:03:25 r50e kernel: [20603.453467] usb 1-4: configuration #1 chosen from 1 choice
Aug 21 19:03:25 r50e kernel: [20603.455735] cdc_acm 1-4:1.1: ttyACM0: USB ACM device
Aug 21 19:03:25 r50e kernel: [20603.457741] usb 1-4: bad CDC descriptors
Aug 21 19:03:25 r50e kernel: [20603.457850] usb 1-4: bad CDC descriptors
Aug 21 19:03:25 r50e kernel: [20603.459353] cdc_phonet: probe of 1-4:1.10 failed with error -22
Aug 21 19:03:28 r50e pppd[4096]: Plugin /usr/lib/pppd/2.4.4/nm-pppd-plugin.so loaded.
Aug 21 19:03:28 r50e pppd[4096]: pppd 2.4.5 started by root, uid 0
Aug 21 19:03:28 r50e pppd[4096]: Using interface ppp0
Aug 21 19:03:28 r50e pppd[4096]: Connect: ppp0 <--> /dev/ttyACM0
Aug 21 19:03:28 r50e pppd[4096]: PAP authentication succeeded
Aug 21 19:03:30 r50e pppd[4096]: local IP address 10.91.59.200
Aug 21 19:03:30 r50e pppd[4096]: remote IP address 10.6.6.6
Aug 21 19:03:30 r50e pppd[4096]: primary DNS address 82.132.254.2
Aug 21 19:03:30 r50e pppd[4096]: secondary DNS address 82.132.254.3
Aug 21 19:04:49 r50e pppd[4096]: Modem hangup
Aug 21 19:04:49 r50e pppd[4096]: Connect time 1.4 minutes.
Aug 21 19:04:49 r50e pppd[4096]: Sent 216233 bytes, received 520210 bytes.
Aug 21 19:04:49 r50e pppd[4096]: Connection terminated.
Aug 21 19:04:49 r50e kernel: [20687.252073] usb 1-4: reset high speed USB device using ehci_hcd and address 4
Aug 21 19:04:49 r50e kernel: [20687.385230] cdc_acm 1-4:1.1: ttyACM0: USB ACM device
Aug 21 19:04:50 r50e pppd[4096]: Terminating on signal 15
Aug 21 19:04:50 r50e pppd[4096]: Exit.
Aug 21 19:05:15 r50e kernel: [20713.618866] usb 1-4: USB disconnect, address 4
Aug 21 19:05:20 r50e kernel: [20718.096197] usb 1-4: new high speed USB device using ehci_hcd and address 5
Aug 21 19:05:20 r50e kernel: [20718.229538] usb 1-4: configuration #1 chosen from 1 choice
Aug 21 19:05:20 r50e kernel: [20718.231816] cdc_acm 1-4:1.1: ttyACM0: USB ACM device
Aug 21 19:05:20 r50e kernel: [20718.233804] usb 1-4: bad CDC descriptors
Aug 21 19:05:20 r50e kernel: [20718.240386] usb 1-4: bad CDC descriptors
Aug 21 19:05:20 r50e kernel: [20718.242974] cdc_phonet: probe of 1-4:1.10 failed with error -22
Aug 21 19:05:47 r50e kernel: [20745.640806] usb 1-4: USB disconnect, address 5

Martin Pitt (pitti)
affects: udev (Ubuntu) → modemmanager (Ubuntu)
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