Messaging ask to select a SIM card while there only is one

Hi, thanks for the report.

could you enable developer mode (system settings->about this phone->developer mode) and run "adb shell mc-tool dump" on your desktop?

If you don't have adb, you can also get the same information by typing "mc-tool dump" in the terminal application on your phone. Feel free to remove any private information before posting the log (like your phone number).

On Tue, 2015-05-19 at 17:19 +0000, Tiago Salem Herrmann wrote:
> Hi, thanks for the report.
>
> could you enable developer mode (system settings->about this
> phone->developer mode) and run "adb shell mc-tool dump" on your desktop?
>
> If you don't have adb, you can also get the same information by typing
> "mc-tool dump" in the terminal application on your phone. Feel free to
> remove any private information before posting the log (like your phone
> number).
>

Hi,

Here is the requested info, good luck with hunting this bug down!

phablet@hydra:~$ mc-tool dump
     Account: ofono/ofono/account1
Display Name: SIM 2
  Normalized: <SelfHandle>
     Enabled: enabled
        Icon: im-ofono
    Connects: automatically
    Nickname: <SelfHandle>
     Service: ofono

Presences:
   Automatic: available (2) ""
     Current: nosim (1) ""
   Requested: available (2) ""
    Changing: no

      (string) modem-objpath = /ril_1

------------------------------------------------------------

     Account: ofono/ofono/account0
Display Name: SIM 1
  Normalized: <SelfHandle>
     Enabled: enabled
        Icon: im-ofono
    Connects: automatically
    Nickname: <SelfHandle>
     Service: ofono

Presences:
   Automatic: available (2) ""
     Current: registered (2) "T-Mobile NL"
   Requested: available (2) ""
    Changing: no

      (string) modem-objpath = /ril_0

Thanks for the info.

Could you also provide the output of the following command?

adb shell gsettings list-recursively | grep com.ubuntu.phone

On 05/19/2015 09:22 PM, Tiago Salem Herrmann wrote:
> Thanks for the info.
>
> Could you also provide the output of the following command?
>
> adb shell gsettings list-recursively | grep com.ubuntu.phone
>
Sure, here they are.

phablet@ubuntu-phablet:~$ gsettings list-recursively | grep com.ubuntu.phone
com.ubuntu.phone default-sim-for-calls 'ask'
com.ubuntu.phone default-sim-for-messages 'ask'
com.ubuntu.phone sim-names {'/ril_0': 'SIM 1', '/ril_1': 'SIM 2'}

ask seems unnecessary with just one SIM installed... :-)

Kind regards,
Ed

The 'ask' is only used in case you decide to use two sim cards at some point. It is the default value.

All configuration seems to be correct. In case you manage to reproduce the bug again, please provide the logs running the same commands without rebooting the device.

Thank you.

On Tue, 2015-05-19 at 22:05 +0200, Ed Kapitein wrote:
> On 05/19/2015 09:22 PM, Tiago Salem Herrmann wrote:
> > Thanks for the info.
> >
> > Could you also provide the output of the following command?
> >
> > adb shell gsettings list-recursively | grep com.ubuntu.phone
> >
> Sure, here they are.
>
> phablet@ubuntu-phablet:~$ gsettings list-recursively | grep com.ubuntu.phone
> com.ubuntu.phone default-sim-for-calls 'ask'
> com.ubuntu.phone default-sim-for-messages 'ask'
> com.ubuntu.phone sim-names {'/ril_0': 'SIM 1', '/ril_1': 'SIM 2'}
>
> ask seems unnecessary with just one SIM installed... :-)
>
> Kind regards,
> Ed
>

Hi,
Today i had the same situation, when sending a text message i was asked
to choose a SIM.
I did manage to get a hold of the logs:

com.ubuntu.phone default-sim-for-calls 'ask'
com.ubuntu.phone default-sim-for-messages 'ask'
com.ubuntu.phone sim-names {'/ril_0': 'SIM 1', '/ril_1': 'SIM 2'}

(same as before )

and:
mc-tool dump: Failed to connect to D-Bus: Unable to autolaunch a
dbus-daemon without a $DISPLAY for X11

So it seems that dbus had crashed?

Hope this helps!

Kind regards,
Ed

After few reboots I managed to get messages sent, but since then I cannot make any calls, Phone app keeps telling me No network, however the SIM settings said it si registered successfully to Orange.

alesage@dioptrique:⟫ adb shell gsettings list-recursively | grep com.ubuntu.phone
com.ubuntu.phone default-sim-for-calls 'ask'
com.ubuntu.phone default-sim-for-messages 'ask'
com.ubuntu.phone mms-group-chat-enabled false
com.ubuntu.phone sim-names @a{ss} {}
alesage@dioptrique:⟫ adb shell mc-tool dump
     Account: ofono/ofono/account1
Display Name: SIM 2
     Enabled: enabled
        Icon: im-ofono
    Connects: automatically
     Service: ofono

Presences:
   Automatic: available (2) ""
     Current: nosim (1) ""
   Requested: available (2) ""
    Changing: no

Storage:
    Provider: im.telepathy.Account.Storage.Ofono
  Identifier: uint32 1
Restrictions: Cannot_Set_Parameters, Cannot_Set_Enabled, Cannot_Set_Presence, Cannot_Set_Service

      (string) modem-objpath = /ril_1

------------------------------------------------------------

     Account: ofono/ofono/account0
Display Name: SIM 1
  Normalized: 12244251676
     Enabled: enabled
        Icon: im-ofono
    Connects: automatically
    Nickname: 12244251676
     Service: ofono

Presences:
   Automatic: available (2) ""
     Current: registered (2) "T-Mobile"
   Requested: available (2) ""
    Changing: no

Storage:
    Provider: im.telepathy.Account.Storage.Ofono
  Identifier: uint32 0
Restrictions: Cannot_Set_Parameters, Cannot_Set_Enabled, Cannot_Set_Presence, Cannot_Set_Service

      (string) modem-objpath = /ril_0

@allen did you comment because you reproduced this recently? this is a year old report