[Lenovo 300e 2nd GEN] ELAN Touchpad not working

Bug #1976556 reported by phil
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Used Ubunutu 22.04 with the current 5.15.x Kernel, cross tested with Linux Mint and 5.14.x Kernel.

I have a Lenovo 300e 2nd Gen with an ELAN Touchscreen AND Touchpad with AMD processor.

The Touchscreen is working flawlessly.
The TouchPAD is dead.

According to the Windows driver:
%ELANHIDDeviceDesc% = ETD_HID_PTP_WIN10_Group2_Inst, HID\VEN_ELAN&DEV_0660&Col01 ; ClickPad for Capela 14e Windows
%ELANHIDDeviceDesc% = ETD_HID_PTP_WIN10_Group1_Inst, HID\VEN_ELAN&DEV_0661&Col01 ; ClickPad for Windows 100e/300e
%ELANHIDDeviceDesc% = ETD_HID_PTP_WIN10_Group3_Inst, HID\VEN_ELAN&DEV_066C&Col01 ; ClickPad for 100e/300e AMD Pollock
%ELANHIDDeviceDesc% = ETD_HID_PTP_WIN10_Group1_Inst, HID\VEN_ELAN&DEV_066E&Col01 ; ClickPad for 100W&300W Gen3 AMD Pollock
%ELANHIDDeviceDesc% = ETD_HID_PTP_WIN10_Group1_Inst, HID\VEN_ELAN&DEV_066F&Col01 ; ClickPad for 300W Gen3 Intel JasperLake

....it is an ELAN066C

According to similar solutions i tried to block several built in kernel modules, without success.

https://askubuntu.com/questions/1248176/ideapad-5-15are05-elan-touchpad-not-working-on-20-04-nor-on-18-04
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: pingu 1140 F.... pulseaudio
 /dev/snd/controlC0: pingu 1140 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.3
InstallationDate: Installed on 2022-05-30 (17 days ago)
InstallationMedia: Linux Mint 20.3 "Una" - Release amd64 20220111
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 30c9:001e 8SSC20X63465V1SR135107E EasyCamera 1M
 Bus 001 Device 003: ID 8087:0029 Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 82GK
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-33-generic root=/dev/mapper/vgmint-root ro quiet splash
ProcVersionSignature: Ubuntu 5.15.0-33.34~20.04.1-generic 5.15.30
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-33-generic N/A
 linux-backports-modules-5.15.0-33-generic N/A
 linux-firmware 1.187.31
Tags: una
Uname: Linux 5.15.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/07/2021
dmi.bios.release: 1.21
dmi.bios.vendor: LENOVO
dmi.bios.version: FRCN21WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0K13476WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo 300e 2nd Gen
dmi.ec.firmware.release: 1.15
dmi.modalias: dmi:bvnLENOVO:bvrFRCN21WW:bd07/07/2021:br1.21:efr1.15:svnLENOVO:pn82GK:pvrLenovo300e2ndGen:rvnLENOVO:rnLNVNB161216:rvrSDK0K13476WIN:cvnLENOVO:ct31:cvrLenovo300e2ndGen:skuLENOVO_MT_82GK_BU_idea_FM_300e2ndGen:
dmi.product.family: 300e 2nd Gen
dmi.product.name: 82GK
dmi.product.sku: LENOVO_MT_82GK_BU_idea_FM_300e 2nd Gen
dmi.product.version: Lenovo 300e 2nd Gen
dmi.sys.vendor: LENOVO

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1976556/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1976556

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
phil (sunflower-seed) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected una
description: updated
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phil (sunflower-seed) wrote : CRDA.txt

apport information

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phil (sunflower-seed) wrote : CurrentDmesg.txt

apport information

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phil (sunflower-seed) wrote : IwConfig.txt

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phil (sunflower-seed) wrote : Lspci.txt

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phil (sunflower-seed) wrote : Lspci-vt.txt

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phil (sunflower-seed) wrote : Lsusb-t.txt

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phil (sunflower-seed) wrote : Lsusb-v.txt

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phil (sunflower-seed) wrote : ProcCpuinfo.txt

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phil (sunflower-seed) wrote : ProcCpuinfoMinimal.txt

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phil (sunflower-seed) wrote : ProcEnviron.txt

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phil (sunflower-seed) wrote : ProcInterrupts.txt

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phil (sunflower-seed) wrote : ProcModules.txt

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phil (sunflower-seed) wrote : PulseList.txt

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phil (sunflower-seed) wrote : RfKill.txt

apport information

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phil (sunflower-seed) wrote : UdevDb.txt

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phil (sunflower-seed) wrote : WifiSyslog.txt

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phil (sunflower-seed) wrote : acpidump.txt

apport information

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Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Uriel Tunn (u2n) wrote :

Scoured the web for hours thinking this was such a simple fix, someone certainly has it nailed by now. Haha, wrong!

Tried every 'fix' out there; none work on this model, 82GK. Help needed!

Changed in linux (Ubuntu):
status: Expired → Confirmed
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