kubuntu 20.04 LTS didn't startx with dual gfxcard on board

Bug #1962481 reported by hetman
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

didn't startx with dual gfxcard on board after clear installation (i'll try with and without update)

Kernel: 5.4.0-102-generic x86_64 bits: 64 Console: N/A Distro: Ubuntu 20.04.1 LTS (Focal Fossa)
Machine: Type: Laptop System: Micro-Star product: Katana GF76 11UC v: REV:1.0
           Mobo: Micro-Star model: MS-17L2 v: REV:1.0 serial: BSS-0123456789 UEFI: American BIOS v: E17L2IMS.310
           date: 01/13/2022
CPU: Topology: 6-Core model: 11th Gen Intel Core i5-11400H bits: 64 type: MT MCP L2 cache: ...
Graphics: Device-1: Intel driver: N/A
my comment : manually i deactivated it "i915" but no happend
           Device-2: NVIDIA driver: nvidia v: 510.54
my comment :NVIDIA GPU NVIDIA GeForce RTX 3050 Laptop GPU (GA107-A)
           Display: server: X.org 1.20.8 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa tty: 240x67
           Message: Advanced graphics data unavailable in console for root.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2022-02-28 (0 days ago)
InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Micro-Star International Co., Ltd. Katana GF76 11UC
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=98fc789e-6997-4a4b-b741-da24a1b635ca ro quiet splash modprode.blacklist=nouveau vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-42-generic N/A
 linux-backports-modules-5.4.0-42-generic N/A
 linux-firmware 1.187.2
Tags: focal
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/13/2022
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: E17L2IMS.310
dmi.board.asset.tag: Default string
dmi.board.name: MS-17L2
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE17L2IMS.310:bd01/13/2022:svnMicro-StarInternationalCo.,Ltd.:pnKatanaGF7611UC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-17L2:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.family: GF
dmi.product.name: Katana GF76 11UC
dmi.product.sku: 17L2.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1962481

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
hetman (hetman) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
Revision history for this message
hetman (hetman) wrote : CRDA.txt

apport information

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hetman (hetman) wrote : CurrentDmesg.txt

apport information

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hetman (hetman) wrote : IwConfig.txt

apport information

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hetman (hetman) wrote : Lspci.txt

apport information

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hetman (hetman) wrote : Lspci-vt.txt

apport information

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hetman (hetman) wrote : Lsusb.txt

apport information

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hetman (hetman) wrote : Lsusb-t.txt

apport information

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hetman (hetman) wrote : Lsusb-v.txt

apport information

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hetman (hetman) wrote : ProcCpuinfo.txt

apport information

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hetman (hetman) wrote : ProcCpuinfoMinimal.txt

apport information

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hetman (hetman) wrote : ProcEnviron.txt

apport information

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hetman (hetman) wrote : ProcInterrupts.txt

apport information

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hetman (hetman) wrote : ProcModules.txt

apport information

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hetman (hetman) wrote : PulseList.txt

apport information

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hetman (hetman) wrote : RfKill.txt

apport information

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hetman (hetman) wrote : UdevDb.txt

apport information

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hetman (hetman) wrote : WifiSyslog.txt

apport information

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hetman (hetman) wrote :

I create clear reinstallation now without nvidia driver - same result.

after poweron screen freeze with special logo of laptop model. but i can switch to tty2, then i can "startx" manually, but it didn-t start automatically.

Chris Guiver (guiverc)
Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
hetman (hetman) wrote :

after fresh update:
uname -a
Linux katana-lin 5.16.13-051613-generic #202203100808-Ubuntu SMP PREEMPT Thu Mar 10 08:16:58 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

i have same changes:
after power-on screen didn't freeze with special MSI logo. and I doesn't must switch to tty's, tty1 is active and alive. then i can run "sudo sddm" manually because it didn't start automatically.

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