sometimes unable to play media like music or youtube etc.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Hello,
after my updated linux kernel 5.4.0-67 If I open Youtube and want to play a video, the video stops over and over again. Furthermore it plays with very often stops in between.
The audio is flickering too.
I tried Firefox, Brave and Celludoid. It need to be a kernel issue, because of the last update I did.
Old kernel I used: 5.4.0-60 : there works everything fine!
Problem filmed:
https:/
System:
Kernel: 5.4.0-67-generic x86_64 bits: 64 Desktop: Cinnamon 4.8.6
Distro: Linux Mint 20.1 Ulyssa
Machine:
Type: Desktop System: Gigabyte product: X570 AORUS ULTRA v: -CF
serial: <filter>
Mobo: Gigabyte model: X570 AORUS ULTRA v: x.x serial: <filter>
UEFI: American Megatrends v: F30a date: 08/28/2020
CPU:
Topology: 16-Core (2-Die) model: AMD Ryzen 9 3950X bits: 64
type: MT MCP MCM L2 cache: 8192 KiB
Speed: 2777 MHz min/max: 2200/3500 MHz Core speeds (MHz): 1: 2195 2: 2192
3: 2793 4: 2794 5: 2195 6: 2192 7: 2196 8: 2196 9: 2193 10: 2195 11: 2192
12: 2193 13: 2196 14: 2196 15: 2193 16: 2196 17: 2191 18: 1863 19: 1859
20: 2789 21: 2792 22: 2196 23: 2193 24: 2195 25: 2196 26: 2194 27: 2193
28: 2195 29: 2196 30: 2191 31: 1862 32: 1859
Graphics:
Device-1: NVIDIA TU104 [GeForce RTX 2060] driver: nvidia v: 460.39
Display: x11 server: X.Org 1.20.9 driver: nvidia
unloaded: fbdev,modesetti
OpenGL: renderer: GeForce RTX 2060/PCIe/SSE2 v: 4.6.0 NVIDIA 460.39
Audio:
Device-1: NVIDIA TU104 HD Audio driver: snd_hda_intel
Device-2: AMD Starship/Matisse HD Audio driver: snd_hda_intel
Sound Server: ALSA v: k5.4.0-67-generic
Network:
Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi
IF: wlp4s0 state: up mac: <filter>
Device-2: Intel I211 Gigabit Network driver: igb
IF: enp5s0 state: down mac: <filter>
Drives:
Local Storage: total: 1.36 TiB used: 890.85 GiB (63.8%)
ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB
size: 465.76 GiB
ID-2: /dev/sda vendor: Seagate model: ST1000DM010-2EP102 size: 931.51 GiB
Partition:
ID-1: / size: 456.96 GiB used: 208.47 GiB (45.6%) fs: ext4
dev: /dev/nvme0n1p2
Sensors:
System Temperatures: cpu: 43.0 C mobo: N/A gpu: nvidia temp: 27 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 38%
Info:
Processes: 524 Uptime: 9m Memory: 62.82 GiB used: 2.34 GiB (3.7%)
Shell: bash inxi: 3.0.38
Kind regards
Dennis
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.1
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ULTRA
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.10
Tags: ulyssa
Uname: Linux 5.4.0-67-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F30a
dmi.board.
dmi.board.name: X570 AORUS ULTRA
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: X570 MB
dmi.product.name: X570 AORUS ULTRA
dmi.product.sku: Default string
dmi.product.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 20.1
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ULTRA
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.10
Tags: ulyssa
Uname: Linux 5.4.0-67-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/28/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F30a
dmi.board.
dmi.board.name: X570 AORUS ULTRA
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: X570 MB
dmi.product.name: X570 AORUS ULTRA
dmi.product.sku: Default string
dmi.product.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
summary: |
- sometimes unable to play media like youtube + sometimes unable to play media like music or youtube etc. |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1919308
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.