Ubuntu server installation on S3260M4 server fails
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
subiquity |
Incomplete
|
Wishlist
|
Unassigned | ||
grub2 (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Details/
-------
Ubuntu 20.04 fails on S3260 M4 with Gonga Beach in UEFI mode. Os get installed. However, upon rebooting OS never came up. Grub loads only to get hanged in a black screen. No options work later. Unable to collect Installer logs.
How to reproduce:
-------
1. Update S3260M4 M4 to bios build ucs-s3260-
2. Deploy Ubuntu 20.04 on S3260 M4.
3. Observe the installation proceeding and after installation OS reboots and loads the kernel and gets hanged on the black screen
4. The same OS works in Legacy mode in C3000 RAID controller card of LSI.
Expected behavior:
-------
Ubuntu 20.04 should get deployed in GB/DD-Raid in UEFI mode
Screenshots
------------------
Screenshot attached.
Please let us know how to collect logs on this scenario
Note :With MASS deployment we are able to deploy OS successfully with USFI method.
Attached the logs of MASS server in this bug.
---
ProblemType: Bug
AlsaDevices:
total 0
crw-rw----+ 1 root audio 116, 1 Jun 17 09:07 seq
crw-rw----+ 1 root audio 116, 33 Jun 17 09:07 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckR
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-16 (0 days ago)
InstallationMedia: Ubuntu-Server 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
Lsusb:
Bus 002 Device 003: ID 0624:0402 Avocent Corp. Cisco Virtual Keyboard and Mouse
Bus 002 Device 002: ID 8087:8002 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:800a Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Cisco Systems Inc UCSC-C3K-M4SRB
Package: linux (not installed)
PciMultimedia:
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 mgag200drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
Tags: focal uec-images
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 03/06/2020
dmi.bios.vendor: Cisco Systems, Inc.
dmi.bios.version: C3X60M4.
dmi.board.name: UCSC-C3K-M4SRB
dmi.board.vendor: Cisco Systems Inc
dmi.board.version: 73-17622-03
dmi.chassis.type: 23
dmi.chassis.vendor: Cisco Systems Inc
dmi.chassis.
dmi.modalias: dmi:bvnCiscoSys
dmi.product.name: UCSC-C3K-M4SRB
dmi.product.
dmi.sys.vendor: Cisco Systems Inc
---
ProblemType: Bug
AlsaDevices:
total 0
crw-rw----+ 1 root audio 116, 1 Jun 17 09:07 seq
crw-rw----+ 1 root audio 116, 33 Jun 17 09:07 timer
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckR
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-16 (0 days ago)
InstallationMedia: Ubuntu-Server 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
Lsusb:
Bus 002 Device 003: ID 0624:0402 Avocent Corp. Cisco Virtual Keyboard and Mouse
Bus 002 Device 002: ID 8087:8002 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:800a Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Cisco Systems Inc UCSC-C3K-M4SRB
Package: linux (not installed)
PciMultimedia:
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 mgag200drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
Tags: focal uec-images
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 03/06/2020
dmi.bios.vendor: Cisco Systems, Inc.
dmi.bios.version: C3X60M4.
dmi.board.name: UCSC-C3K-M4SRB
dmi.board.vendor: Cisco Systems Inc
dmi.board.version: 73-17622-03
dmi.chassis.type: 23
dmi.chassis.vendor: Cisco Systems Inc
dmi.chassis.
dmi.modalias: dmi:bvnCiscoSys
dmi.product.name: UCSC-C3K-M4SRB
dmi.product.
dmi.sys.vendor: Cisco Systems Inc
affects: | checkbox (Ubuntu) → grub (Ubuntu) |
affects: | grub (Ubuntu) → grub2 (Ubuntu) |
tags: | added: rls-ff-incoming |
summary: |
- Ubuntu server installation on S3260M4 server gets failed + Ubuntu server installation on S3260M4 server fails |
Changed in subiquity: | |
status: | New → Incomplete |
Changed in grub2 (Ubuntu): | |
status: | Confirmed → Incomplete |
Changed in linux (Ubuntu): | |
status: | Confirmed → Incomplete |
tags: | added: id-5efdfe72b71cb74e0593587c |
tags: |
added: hwcert-server removed: id-5efdfe72b71cb74e0593587c |
tags: | added: id-5efdfe72b71cb74e0593587c |
tags: | removed: rls-ff-incoming |
tags: | added: fr-217 |
Ubuntu with manual installation where blank screen is reported post installation and not able to login inside the server.