No sound, Dummy output on Acer Swift 3 SF314-57G with Ice Lake core-i7 CPU
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned | ||
Focal |
Fix Released
|
Medium
|
Hui Wang | ||
linux-oem-5.6 (Ubuntu) |
Invalid
|
Medium
|
Unassigned | ||
Focal |
Fix Released
|
Medium
|
Hui Wang |
Bug Description
[Impact]
On this machine, after booting up, there is no valid sound card, the
gnome-control-
sof driver fails to initialize.
[Fix]
Backport a patch from upstream, after applying this patch, the sof driver
will not fail anymore even the codec driver is hda_generic
[Test Case]
A couple of users already test this patch on their machines, after booting
up, there is a valid sound card, and could output sound from output devices.
[Regression Risk]
Low, this is cherry-picked from upstream, and this just adds a new kind of
codec (generic) support, and a couple of ubuntu users already verified this
patch.
New focal installation on a new Acer Swift 3 laptop with core i7-1065G7.
No sound detected, KDE/pavucontrol shows Dummy output.
External headset also not detected.
I've googled around and tried to reinstall alsa and pulseaudio, tried alsa force-reload as well. Nothing helps.
With snd_hda_
I've checked https:/
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.4.0-29-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckR
CurrentDesktop: KDE
Date: Sat May 9 18:56:15 2020
InstallationDate: Installed on 2020-04-24 (15 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Acer Swift SF314-57G
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/24/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.
dmi.board.name: Floris_IL
dmi.board.vendor: IL
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: Swift 3
dmi.product.name: Swift SF314-57G
dmi.product.sku: 0000000000000000
dmi.product.
dmi.sys.vendor: Acer
CVE References
description: | updated |
Changed in linux (Ubuntu Focal): | |
assignee: | nobody → Hui Wang (hui.wang) |
Changed in linux-oem-5.6 (Ubuntu Focal): | |
assignee: | nobody → Hui Wang (hui.wang) |
Changed in linux (Ubuntu Focal): | |
status: | New → In Progress |
Changed in linux-oem-5.6 (Ubuntu): | |
status: | New → In Progress |
Changed in linux-oem-5.6 (Ubuntu Focal): | |
status: | New → In Progress |
Changed in linux (Ubuntu): | |
importance: | Undecided → High |
importance: | High → Medium |
Changed in linux (Ubuntu Focal): | |
importance: | Undecided → Medium |
Changed in linux-oem-5.6 (Ubuntu): | |
importance: | Undecided → Medium |
Changed in linux-oem-5.6 (Ubuntu Focal): | |
importance: | Undecided → Medium |
Changed in linux-oem-5.6 (Ubuntu): | |
status: | In Progress → Invalid |
Changed in linux (Ubuntu Focal): | |
status: | In Progress → Fix Committed |
tags: |
added: verification-done-focal removed: verification-needed-focal |
Changed in linux-oem-5.6 (Ubuntu Focal): | |
status: | In Progress → Fix Committed |
Here is my alsa-info.sh output http:// alsa-project. org/db/ ?f=16e1d453e677 14f818dbdd5f617 ae20e37c2a433