Ubuntu
linux package

Qualcomm Atheros QCA9565 / AR9565 Wireless [168c:0036] Subsystem [11ad:0612] freewifi and IPAD not détected in 20.04.0

Bug #1875647 reported by geole0 on 2020-04-28

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Hello
I just installed version 20.04. I note that the wifi no longer works using the iPad in relay mode.

I note that the French service FREEWIFI serving as a backup is not offered as a breakdown service.

Not currently having a wired connection, I am forced to steal an iphone to have a connection.

Is it possible for you to operate as in version 18.04
Thank you

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: evince 3.36.0-2
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 28 15:40:17 2020
InstallationDate: Installed on 2020-04-25 (2 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: a 1447 F.... pulseaudio
/dev/snd/pcmC0D0p: a 1447 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-25 (2 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: TOSHIBA SATELLITE S70t-A
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: root=UUID=eabe7e41-af12-4c75-8243-2d6801aafc07 ro initrd=\initrd.img-5.4.0-26-generic
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
RelatedPackageVersions:
linux-restricted-modules-5.4.0-26-generic N/A
linux-backports-modules-5.4.0-26-generic N/A
linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/18/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.30
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd04/18/2014:svnTOSHIBA:pnSATELLITES70t-A:pvrPSKN6E-01C00KFR:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.family: Type1Family
dmi.product.name: SATELLITE S70t-A
dmi.product.sku: PSKN6E
dmi.product.version: PSKN6E-01C00KFR
dmi.sys.vendor: TOSHIBA

See original description

Tags:

Revision history for this message

geole0 (geole0) wrote on 2020-04-28:

Dependencies.txt Edit (6.0 KiB, text/plain; charset="utf-8")
KernLog.txt Edit (2.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (162 bytes, text/plain; charset="utf-8")

Revision history for this message

geole0 (geole0) wrote on 2020-04-28:

Contents of journalctl Edit (414.1 KiB, text/plain)

Contents of journalctl

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Sebastien Bacher (seb128) wrote on 2020-04-28:

Thank you for your bug report, the log has
wlp8s0: authentication with f4:ca:e5:fd:a1:21 timed out
it's probably rather an issue in the driver than in pdf reader evince, reassigning

affects:

evince (Ubuntu) → linux (Ubuntu)

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2020-04-28: Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1875647

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

geole0 (geole0) wrote on 2020-04-28: AlsaInfo.txt

AlsaInfo.txt Edit (26.1 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

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geole0 (geole0) wrote on 2020-04-28: CRDA.txt

CRDA.txt Edit (252 bytes, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: CurrentDmesg.txt

CurrentDmesg.txt Edit (87.5 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: IwConfig.txt

IwConfig.txt Edit (549 bytes, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: Lspci.txt

Lspci.txt Edit (12.0 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: Lspci-vt.txt

#10

Lspci-vt.txt Edit (1.1 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: Lsusb.txt

#11

Lsusb.txt Edit (766 bytes, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: Lsusb-t.txt

#12

Lsusb-t.txt Edit (1.1 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: Lsusb-v.txt

#13

Lsusb-v.txt Edit (74.4 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: ProcCpuinfo.txt

#14

ProcCpuinfo.txt Edit (4.3 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: ProcCpuinfoMinimal.txt

#15

ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: ProcInterrupts.txt

#16

ProcInterrupts.txt Edit (3.2 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: ProcModules.txt

#17

ProcModules.txt Edit (7.2 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: PulseList.txt

#18

PulseList.txt Edit (25.6 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: RfKill.txt

#19

RfKill.txt Edit (180 bytes, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: UdevDb.txt

#20

UdevDb.txt Edit (289.1 KiB, text/plain)

apport information

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geole0 (geole0) wrote on 2020-04-28: WifiSyslog.txt

#21

WifiSyslog.txt Edit (192.6 KiB, text/plain)

apport information

You-Sheng Yang (vicamo) on 2020-04-28

tags:

added: hwe-networking-wifi

Revision history for this message

geole0 (geole0) wrote on 2020-04-28: Re: freewifi and IPAD not détected in 20.04.0

#22

Some lines of journalctl Edit (84.5 KiB, text/plain)

And extract for lines contains network

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

You-Sheng Yang (vicamo) on 2020-04-28

summary:

- freewifi and IPAD not détected in 20.04.0
+ Qualcomm Atheros QCA9565 / AR9565 Wireless [168c:0036] Subsystem
+ [11ad:0612] freewifi and IPAD not détected in 20.04.0

Revision history for this message

geole0 (geole0) wrote on 2020-05-01:

#23

trace of bad connection Edit (65.9 KiB, text/plain)

Hello
I found a way to update the kernel of version 20.04-lts
I start with vmlinuz-5.4.0-28-generic

Again the iPad is perfectly recognized as a network device in WIFI technique.
This first problem therefore seems to be resolved by the software update.

However it is still impossible to connect using the FREEWIFI network.
I have an extract from the journalctl trace captured during the manual recognition attempt

Thanks

Revision history for this message

geole0 (geole0) wrote on 2020-05-01:

#24

A French trace Edit (50.7 KiB, text/plain)

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Qualcomm Atheros QCA9565 / AR9565 Wireless [168c:0036] Subsystem [11ad:0612] freewifi and IPAD not détected in 20.04.0

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