Hi,
Since update to HWE kernel 5.3.0-46-generic I am experiencing frequent (every couple of minutes) GPU hangs and reset manifesting as 2-3 seconds freezes of the GUI (other than the mouse pointer).
No particular triggers identified although have Chrome / Chromium running with Hardware Acceleration enabled does appear to increase the frequency.
I have seen incidences of these hangs in jounralctl output using previous kernels in the 5.3.0-xx series but they were very infrequent (one or twice in a week of daily usage)
System Info
steve@steve-Inspiron-5580:~$ inxi -SCGxxxz
System: Host: steve-Inspiron-5580 Kernel: 5.3.0-46-generic x86_64 bits: 64 compiler: gcc v: 7.5.0
Desktop: Cinnamon 4.4.8 wm: muffin 4.4.2 dm: LightDM 1.26.0 Distro: Linux Mint 19.3 Tricia
base: Ubuntu 18.04 bionic
CPU: Topology: Quad Core model: Intel Core i5-8265U bits: 64 type: MT MCP arch: Kaby Lake rev: B
L2 cache: 6144 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800
Speed: 1173 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
8: 800
Graphics: Device-1: Intel vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:3ea0
Display: x11 server: X.Org 1.20.5 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: Mesa DRI Intel UHD Graphics (Whiskey Lake 3x8 GT2) v: 4.5 Mesa 19.2.8 compat-v: 3.0
direct render: Yes
steve@steve-Inspiron-5580:~$ journalctl -b | grep i915
Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: deactivate vga console
Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem
Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
Apr 10 06:15:17 steve-Inspiron-5580 kernel: [drm] Initialized i915 1.6.0 20190619 for 0000:00:02.0 on minor 0
Apr 10 06:15:17 steve-Inspiron-5580 kernel: fbcon: i915drmfb (fb0) is primary device
Apr 10 06:15:17 steve-Inspiron-5580 kernel: i915 0000:00:02.0: fb0: i915drmfb frame buffer device
Apr 10 06:15:17 steve-Inspiron-5580 kernel: snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0
Apr 10 06:16:28 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Apr 10 06:31:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Apr 10 06:37:48 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Apr 10 06:40:46 steve-Inspiron-5580 kernel: i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
I note another user has reported similar issues on the same kernel at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861395/comments/52
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: steve 3920 F.... pulseaudio
/dev/snd/pcmC0D0p: steve 3920 F...m pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19.3
HibernationDevice: RESUME=none
InstallationDate: Installed on 2019-12-27 (104 days ago)
InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191213
MachineType: Dell Inc. Inspiron 5580
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic root=UUID=b0eaa5bb-0276-42d4-938f-ee6ce1627906 ro usb_storage.quirks=0bc2:2320: quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
RelatedPackageVersions:
linux-restricted-modules-5.3.0-46-generic N/A
linux-backports-modules-5.3.0-46-generic N/A
linux-firmware 1.173.17
Tags: tricia
Uname: Linux 5.3.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 07/02/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.4.0
dmi.board.name: 0K0DFT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.4.0:bd07/02/2019:svnDellInc.:pnInspiron5580:pvr:rvnDellInc.:rn0K0DFT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5580
dmi.product.sku: 089D
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1872001
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.