| 2020-04-04 09:22:41 |
Jason Kowk |
description |
Hello, I found that my system froze during the suspension process since Linux kernel v5.3.0-42.
When the display switches to a blank terminal with a cursor on the top-left corner, the system got stuck. Sometimes I was able to switch to a virtual TTY with Control+Alt+[F2-F7], but it got stuck as well within a few seconds. Also, I've noticed that the backlight of my keyboard stays on indefinitely after the system froze, even though I've set a timeout for it to turn off.
I've tried the ways to debug system crash mentioned in the Community Help Wiki, but with no luck. But it seems that I was able to connect to my computer via SSH if I was not connected to it before it froze, otherwise the SSH server will freeze as well.
After some investigation, I found some information in "/var/log/syslog" that might be useful. I've found that "systemd-sleep[5261]: Suspending system..." was the last message that was logged to that file if the system froze, although there might be one more random or garbage message follow it.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] 是個目錄: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57 CDT 2019
GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
BootLog: Error: [Errno 13] 拒絕不符權限的操作: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: KDE
Date: Sat Apr 4 16:08:25 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus:
nvidia, 435.21, 5.3.0-40-generic, x86_64: installed
nvidia, 435.21, 5.3.0-42-generic, x86_64: installed
nvidia, 435.21, 5.3.0-45-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA controller])
Subsystem: Dell UHD Graphics 630 (Mobile) [1028:0922]
Subsystem: Dell Device [1028:0922]
InstallationDate: Installed on 2019-10-20 (166 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:5538 Realtek Semiconductor Corp. Integrated_Webcam_HD
Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7590
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic root=UUID=4ddf851b-8d25-493d-92b4-e10623bc1531 ro quiet splash nouveau.modeset=0 vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0JKGD4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd07/22/2019:svnDellInc.:pnInspiron7590:pvr:rvnDellInc.:rn0JKGD4:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7590
dmi.product.sku: 0922
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
Hello, I found that my system froze during the suspension process since Linux kernel v5.3.0-42.
When the display switches to a blank terminal with a cursor on the top-left corner, the system got stuck. Sometimes I was able to switch to a virtual TTY with Control+Alt+[F2-F7], but it got stuck as well within a few seconds. Also, I've noticed that the backlight of my keyboard stays on indefinitely after the system froze, even though I've set a timeout for it to turn off.
I've tried the ways to debug system crash mentioned in the Community Help Wiki, but with no luck. But it seems that I was able to connect to my computer via SSH if I was not connected to it before it froze, otherwise the SSH server will freeze as well.
After some investigation, I found some information in "/var/log/syslog" that might be useful. I've found that "systemd-sleep[5261]: Suspending system..." was the last message that was logged to that file if the system froze, although there might be one more random or garbage message follow it.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] 是個目錄: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57 CDT 2019
GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)
ApportVersion: 2.20.11-0ubuntu8.7
Architecture: amd64
BootLog: Error: [Errno 13] 拒絕不符權限的操作: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: KDE
Date: Sat Apr 4 16:08:25 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus:
nvidia, 435.21, 5.3.0-40-generic, x86_64: installed
nvidia, 435.21, 5.3.0-42-generic, x86_64: installed
nvidia, 435.21, 5.3.0-45-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround (Update: Yes, if it's not too technical)
GraphicsCard:
Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA controller])
Subsystem: Dell UHD Graphics 630 (Mobile) [1028:0922]
Subsystem: Dell Device [1028:0922]
InstallationDate: Installed on 2019-10-20 (166 days ago)
InstallationMedia: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:5538 Realtek Semiconductor Corp. Integrated_Webcam_HD
Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7590
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic root=UUID=4ddf851b-8d25-493d-92b4-e10623bc1531 ro quiet splash nouveau.modeset=0 vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0JKGD4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd07/22/2019:svnDellInc.:pnInspiron7590:pvr:rvnDellInc.:rn0JKGD4:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7590
dmi.product.sku: 0922
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
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