[Dell Inspiron 5490] Internal microphone not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
No input device available for selection.
Output of dmesg | grep snd:
-------
[ 2.247186] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 2.372911] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_
[ 2.532497] snd_hda_
[ 2.532499] snd_hda_
[ 2.532500] snd_hda_
[ 2.532501] snd_hda_
[ 2.532502] snd_hda_
[ 2.532503] snd_hda_
[ 2.532504] snd_hda_
-------
Alsamixer checked for mutes, all OK. Internal mic not present.
Cannot remap using hdajackretask due to error tee: /sys/class/
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Sat Dec 7 08:10:21 2019
InstallationDate: Installed on 2019-12-06 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0012KY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5490
dmi.product.sku: 0955
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-12-06 (2 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:565a Realtek Semiconductor Corp. Integrated_
Bus 001 Device 002: ID 27c6:538d Goodix FingerPrint
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5490
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.183.2
Tags: eoan
Uname: Linux 5.3.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/30/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0012KY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5490
dmi.product.sku: 0955
dmi.sys.vendor: Dell Inc.
summary: |
- Internal microphone not detected + [Dell Inspiron 5490] Internal microphone not detected |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1855521
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.