[Microsoft Corporation Surface Pro 4] hibernate/resume failure

Bug #1846715 reported by Lars Falk-Petersen
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Attempting to get a surface pro 4 to hibernate. Apparently it doesn't work.

Swap should be large enough:

ed@flate2:~$ free
              total used free shared buff/cache available
Mem: 16321812 1400172 13582232 709580 1339408 13925688
Swap: 19530748 0 19530748
ed@flate2:~$ swapon -s
Filename Type Size Used Priority
/dev/nvme0n1p3 partition 19530748 0 -2

ProblemType: KernelOops
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-13-generic 5.3.0-13.14
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ed 862 F.... pulseaudio
Date: Fri Oct 4 13:20:33 2019
DuplicateSignature: hibernate/resume:Microsoft Corporation Surface Pro 4:108.2706.768
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
InstallationDate: Installed on 2019-10-02 (1 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1)
InterpreterPath: /usr/bin/python3.7
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 045e:07e8 Microsoft Corp. Surface Type Cover
 Bus 001 Device 004: ID 1286:204c Marvell Semiconductor, Inc. Bluetooth and Wireless LAN Composite Device
 Bus 001 Device 002: ID 046d:c050 Logitech, Inc. RX 250 Optical Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Microsoft Corporation Surface Pro 4
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-13-generic root=UUID=e597918a-2b2c-4d5c-96eb-a8d7d007350e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.7, Python 3.7.5rc1, python3-minimal, 3.7.3-1
PythonDetails: N/A
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-13-generic N/A
 linux-backports-modules-5.3.0-13-generic N/A
 linux-firmware 1.182
SourcePackage: linux
StagingDrivers: ipu3_imgu
Title: [Microsoft Corporation Surface Pro 4] hibernate/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 04/18/2019
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: 108.2706.768
dmi.board.name: Surface Pro 4
dmi.board.vendor: Microsoft Corporation
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.modalias: dmi:bvnMicrosoftCorporation:bvr108.2706.768:bd04/18/2019:svnMicrosoftCorporation:pnSurfacePro4:pvrD0B08F1C03P38:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr:
dmi.product.family: Surface
dmi.product.name: Surface Pro 4
dmi.product.sku: Surface_Pro_4
dmi.product.version: D:0B:08F:1C:03P:38
dmi.sys.vendor: Microsoft Corporation

Revision history for this message
Lars Falk-Petersen (julenissen) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Is resume parameter for kernel and initramfs correctly set?

Revision history for this message
Lars Falk-Petersen (julenissen) wrote :

Sorry, the host has been reinstalled. Please close this. Will open a new bug if I experience the same problem.

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