kernel panic at boot time

Bug #1818392 reported by baptx
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Since several weeks there is a kernel panic after the upgrade to linux-image 4.18.0-15-generic.
Do you have an idea why it happened and when it will be fixed?
Currently I have have to press several times the escape key when starting my laptop in order to select a working Linux kernel like 4.18.0-14-generic.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bapt 2078 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: LXQt
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20120703-2
DistroRelease: Ubuntu 20.04
HibernationDevice: RESUME=UUID=ae4d46dc-205e-4b92-b4e4-4c0919463fd3
InstallationDate: Installed on 2013-08-21 (2531 days ago)
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20120703-15:08
MachineType: Dell Inc. Dell System XPS L322X
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: root=UUID=df3eb0d2-6fb2-4147-b7ab-e98fa9411db2 ro quiet splash
ProcVersionSignature: Ubuntu 5.3.0-62.56-generic 5.3.18
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-62-generic N/A
 linux-backports-modules-5.3.0-62-generic N/A
 linux-firmware 1.187.2
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
StagingDrivers: ashmem_linux
Tags: focal staging
Uname: Linux 5.3.0-62-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-07-27 (0 days ago)
UserGroups: adm audio cdrom dip libvirt libvirtd lpadmin lxd netdev plugdev sambashare ssl-cert sudo www-data
_MarkForUpload: True
dmi.bios.date: 05/15/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0PJHXN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd05/15/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.family: ChiefRiver System
dmi.product.name: Dell System XPS L322X
dmi.product.sku: Dell System XPS L322X
dmi.sys.vendor: Dell Inc.

affects: linux-meta (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1818392

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
baptx (b4ptx) wrote : Re: kernel panic on linux-image 4.18.0-15-generic

There is an error with the command:

bapt@dell:~$ apport-collect 1818392
dpkg-query: no packages found matching linux

But I guess the problem affects other people too and should be able to confirm.

Revision history for this message
baptx (b4ptx) wrote :

I cannot change the package name of this issue from linux to linux-image-4.18.0-15-generic.

affects: linux (Ubuntu) → ubuntu
affects: ubuntu → linux (Ubuntu)
baptx (b4ptx)
affects: linux (Ubuntu) → linux-meta (Ubuntu)
Changed in linux-meta (Ubuntu):
status: Incomplete → Confirmed
affects: linux-meta (Ubuntu) → ubuntu
Revision history for this message
baptx (b4ptx) wrote :

Can someone else reproduce the problem?

tags: added: kernel-bug
Revision history for this message
baptx (b4ptx) wrote :

A new kernel panic happened when upgrading to Ubuntu 19.04, any idea why? The workaround is to select an older Linux kernel version like 4.18.0-17-generic.

summary: - kernel panic on linux-image 4.18.0-15-generic
+ kernel panic at boot time
Revision history for this message
baptx (b4ptx) wrote :

I am using Dell XPS 13 Developer Edition, revision 2.

Paul White (paulw2u)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
baptx (b4ptx) wrote :

A new kernel panic happened when upgrading to Ubuntu 19.10 and there is still no explanation on this bug report. I guess I will have to choose another Linux distribution if it continues.

Revision history for this message
baptx (b4ptx) wrote :

Always at boot time. I have to select the previous Linux kernel.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please test 20.04 daily image.
If the issue persists, please attach log or screenshot here.

Revision history for this message
baptx (b4ptx) wrote :

I prefer to avoid installing daily images on my laptop since I use it for work. But anyway I noticed the problem is fixed after an update on Ubuntu 19.10. The problem has been fixed several times in the past and then after another update, it will come again. It would be nice to hear where the problem comes from and what has changed to fix the problem.

Changed in linux (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
baptx (b4ptx) wrote :

The kernel panic happened again at boot time after upgrading to Ubuntu 20.04. Why is there no permanent fix?

Changed in linux (Ubuntu):
status: Fix Released → New
Revision history for this message
baptx (b4ptx) wrote :

*happens again

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1818392

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
baptx (b4ptx) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal staging
description: updated
Revision history for this message
baptx (b4ptx) wrote : CRDA.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : CurrentDmesg.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : IwConfig.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : Lspci.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : Lspci-vt.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : Lsusb.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : Lsusb-t.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : Lsusb-v.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : ProcEnviron.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : ProcInterrupts.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : ProcModules.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : PulseList.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : UdevDb.txt

apport information

Revision history for this message
baptx (b4ptx) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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