Ubuntu
linux package

Webcam Syntek doesn't work with Cheese or Camorama

Bug #1813141 reported by InfoLibre
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Computer : ASUS Z53JM
Webcam : Syntek 1125 ID 05e1:0501
When I start Cheese or Camorama, the webcam light switch on and then switch off immediately. No image on Cheese (black image) and static colored lines on Camorama.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: cheese 3.30.0-0ubuntu1
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
CasperVersion: 1.399
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 24 09:44:28 2019
LiveMediaBuild: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
MachineType: ASUSTeK Computer Inc. F3JM
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions:
 cheese 3.30.0-0ubuntu1
 cheese-common 3.30.0-0ubuntu1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/17/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: F3JM
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr207:bd11/17/2006:svnASUSTeKComputerInc.:pnF3JM:pvr1.0:rvnASUSTeKComputerInc.:rnF3JM:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.name: F3JM
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
InfoLibre (david-vantyghem) wrote :
Revision history for this message
InfoLibre (david-vantyghem) wrote :

dmesg output when launching Cheese

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1813141

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
InfoLibre (david-vantyghem)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
InfoLibre (david-vantyghem) wrote :

apport-collect 1813141 : error : connecting to Launchpad failed...

Revision history for this message
InfoLibre (david-vantyghem) wrote :

The new version of Gstreamer could resolve this bug ?
https://bugzilla.gnome.org/show_bug.cgi?id=796789

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