Ubuntu
linux package

mouse pointer disappear after screen off

Bug #1773718 reported by Hans P. Möller
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

With nouveau driver (doesn't happened with propietary nvidia) after screen switch off because of power management, the mouse pointer disappear. Mouse still works, you can hover, select, click, but the pointer is invisible.

In a dual monitor configuration, this only happened in the screen where the mouse was when it turned off. If It firs happened in one monitor and tehn I left the mouse in the other and it also turn off, mouse end up disappearing in both.

My video card is an nvidia GeForce Go6150 (NV4E C51).

Ubuntu 4.13.0-43.48~16.04.1-generic 4.13.16

See original description
Hans P. Möller (hmollercl)
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1773718

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Hans P. Möller (hmollercl) wrote : Re: mouse ponter disappear after screen off

I didn't knew which log to attach. Already done what you asked for. I'm also attaching lspci -vnvn log

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc7

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Hans P. Möller (hmollercl) wrote :

Hi,
  I've seen this problem since I install linux in this computer (2 years ago), but my workaround was to use the nvidia propietary driver. Now that nvidia stop developing the 304 driver, I will have to use nouveau.
I installed 4.17.0-041700rc7-generic and the problem still is there. It might be that I had to wait a couple of minutes more oafter the screen switch off or suspended, but the problem is still there.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream
summary: - mouse ponter disappear after screen off
+ mouse pointer disappear after screen off
Revision history for this message
Hans P. Möller (hmollercl) wrote :

I just realize that it only happen after login (lxde, lubuntu) in lightdm this does not happen.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Do you see the same issue under different DE (Unity/Gnome/KDE)?

Revision history for this message
Hans P. Möller (hmollercl) wrote :

I haven't tried with other DE, since it is an old computer I have only tried lxde. I could easily try with openbox alone, installing another DE could be a little longer. Is there one better to test with?

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