Activity log for bug #1768422

Date Who What changed Old value New value Message
2018-05-02 05:18:15 Alex Tu bug added bug
2018-05-02 05:18:31 Alex Tu affects linphone (Ubuntu) linux (Ubuntu)
2018-05-02 05:30:16 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2018-05-03 07:40:58 Alex Tu tags apport-collected xenial
2018-05-03 07:41:00 Alex Tu description Recently, we got a lesson learn from oem issues[1][2] that linux-firmware should always be updated while update kernel package. The root cause is some kernel update will expect linux-firmware be updated as well. Users who install new kernel manually could also encounter the same issue that expected firmware is not there to feed new installed kernel. There's a dependency for linux-firmware in linux-image-generic but not restrict the version. That means installing new kernel manually will not pull latest linux-firmware as well. Say, in [2] case, user's system have: linux-firmware 1.157.4 linux-image 4.4.0-73 Then user install newer kernel by apt-get install, and he will encounter the same error because the newer linux-firmware will not be installed as well. So for better user experience, the depends of each released linux-image packages should be changed to something like Depends: linux-firmware (>= 1.157.17) or to make sure kernel could backward compatible if kernel package not restrict it's linux-firmware dependency. [1] LP: #1746155 [2] LP: #1764930 , comment #27 Recently, we got a lesson learn from oem issues[1][2] that linux-firmware should always be updated while update kernel package. The root cause is some kernel update will expect linux-firmware be updated as well. Users who install new kernel manually could also encounter the same issue that expected firmware is not there to feed new installed kernel. There's a dependency for linux-firmware in linux-image-generic but not restrict the version. That means installing new kernel manually will not pull latest linux-firmware as well. Say, in [2] case, user's system have: linux-firmware 1.157.4 linux-image 4.4.0-73 Then user install newer kernel by apt-get install, and he will encounter the same error because the newer linux-firmware will not be installed as well. So for better user experience, the depends of each released linux-image packages should be changed to something like Depends: linux-firmware (>= 1.157.17) or to make sure kernel could backward compatible if kernel package not restrict it's linux-firmware dependency. [1] LP: #1746155 [2] LP: #1764930 , comment #27 --- ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. CurrentDesktop: Unity DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=aba84159-0187-43da-aab0-6e9b2582ac2d InstallationDate: Installed on 2018-05-02 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 IwConfig: lo no wireless extensions. enp0s31f6 no wireless extensions. MachineType: Dell Inc. Latitude 7380 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-122-generic.efi.signed root=UUID=e1dc5cc9-d41f-412b-86bf-cccfd659d8d2 ro locale=en_US quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-122.146-generic 4.4.117 RelatedPackageVersions: linux-restricted-modules-4.4.0-122-generic N/A linux-backports-modules-4.4.0-122-generic N/A linux-firmware 1.157.4 Tags: xenial Uname: Linux 4.4.0-122-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.6 dmi.board.name: 0172N1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.4.6:bd05/18/2017:svnDellInc.:pnLatitude7380:pvr:rvnDellInc.:rn0172N1:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.name: Latitude 7380 dmi.sys.vendor: Dell Inc.
2018-05-03 07:41:01 Alex Tu attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132815/+files/AlsaInfo.txt
2018-05-03 07:41:04 Alex Tu attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132816/+files/CurrentDmesg.txt
2018-05-03 07:41:06 Alex Tu attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132817/+files/JournalErrors.txt
2018-05-03 07:41:09 Alex Tu attachment added Lspci.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132818/+files/Lspci.txt
2018-05-03 07:41:12 Alex Tu attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132819/+files/Lsusb.txt
2018-05-03 07:41:14 Alex Tu attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132820/+files/ProcCpuinfo.txt
2018-05-03 07:41:16 Alex Tu attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132821/+files/ProcEnviron.txt
2018-05-03 07:41:21 Alex Tu attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132824/+files/ProcInterrupts.txt
2018-05-03 07:41:24 Alex Tu attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132825/+files/ProcModules.txt
2018-05-03 07:41:27 Alex Tu attachment added PulseList.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132826/+files/PulseList.txt
2018-05-03 07:41:30 Alex Tu attachment added RfKill.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132827/+files/RfKill.txt
2018-05-03 07:41:33 Alex Tu attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132828/+files/UdevDb.txt
2018-05-03 07:41:37 Alex Tu attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1768422/+attachment/5132829/+files/WifiSyslog.txt
2018-05-03 07:42:11 Alex Tu linux (Ubuntu): status Incomplete Confirmed
2018-05-07 15:37:35 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2018-05-07 15:37:47 Joseph Salisbury linux (Ubuntu): status Confirmed Triaged
2018-05-07 15:38:03 Joseph Salisbury tags apport-collected xenial apport-collected kernel-da-key xenial