asus zen ultrabook UX550VE-DB71T with 1050Ti graphics card will not boot
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
High
|
Unassigned |
Bug Description
Getting
A start job is running for detect the available GPUs and deal with any system changes
This looks like a reprise of
https:/
'I disabled the splashscreen and I could see that the system hangs when trying to detect the GPU(s) showing the message:
"A start job is running for detect the available GPUs and deal with any system changes "'
I am so far unable to get a command prompt. I will attached the requested logs if I am able to.
---
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 17.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=
InstallationDate: Installed on 2017-12-13 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: ASUSTeK COMPUTER INC. UX550VE
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.169
Tags: artful
Uname: Linux 4.13.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/12/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX550VE.303
dmi.board.
dmi.board.name: UX550VE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: UX
dmi.product.name: UX550VE
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
tags: | added: bug-exists-upstream |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1738105
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.