Ubuntu
linux package

Webcam does not work on Surface Pro 4

Bug #1592201 reported by Kẏra
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

Despite of the existing patch (e.g. https://github.com/tiggerite/mint-17.3-for-surface-pro-3/blob/master/patches-4.3/surface-cam.patch), it seems some surface pro 4 model (E.g. my i7 16G) uses a different webcam solution.

From windows, there are three camera listed with "Camera" in their driver name.
They are Microsoft Camera Front, Microsoft Camera Rear and Microsoft IR Camera Front.

The properties dialogs show that they are OV5693, OV7251 and OV8865, seems they are i2c device instead of usb device.

Kẏra (thekyriarchy)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7-rc1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc3-yakkety/

Changed in linux (Ubuntu):
importance: Undecided → Medium
penalvch (penalvch)
Changed in linux (Ubuntu):
status: New → Incomplete
summary: - Webcam(s) do not work on Microsoft Surface Book or Surface Pro 4
+ Webcam does not work on Surface Pro 4
Revision history for this message
Ben (ben-mueller1998) wrote :

Someone on Debian has apparently found some drivers for the camera hardware from Android- it is to be seen as of yet, however, if these drivers work. Heres a link to their work on the MSSP4: https://github.com/jimdigriz/debian-mssp4

If anyone could walk me through the steps of compiling them, I could probably test them out- I'm currently on Arch with kernel 4.10, though I can set up a dualboot with Ubuntu if needed.

Revision history for this message
penalvch (penalvch) wrote :

Kẏra, execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1592201

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

tags: added: needs-apport-collect needs-upstream-testing
no longer affects: linux (Ubuntu)
affects: linux → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Unknown → Undecided
status: Unknown → New
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
penalvch (penalvch) wrote :

Ben (ben-mueller1998), it will help immensely if you filed a new report with the Ubuntu, using the default repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

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