Ubuntu
linux package

[HP Pavilion 14 Notebook PC] touchpad is recognized as PS2 mouse

Bug #1408893 reported by Taihsiang Ho on 2015-01-09

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	HWE Next	Won't Fix	Medium	Jesse Sung
	linux (Ubuntu)	Confirmed	Medium	Jesse Sung

Bug Description

HP Pavilion 14 Notebook PC
CID 201404-14932
with Ubuntu 14.04.1 (kernel 3.13.0-43-generic #72)

Steps to reproduce this bug:
1. install the Ubuntu 14.04.1 desktop via liveUSB
2. enter to the desktop, update the system by clicking the updater. reboot.
3. enter to the desktop and ready to use it.

Expected result:
1. touchpad scrolling works
2. system settings shows the setting options for a touchpad.

Actual result:
1. the touchpad scrolling doesn't work
2. no such option (please refer to the attachment photo as well)

More info:
ubuntu@201404-14932:~$ xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PS/2 Generic Mouse id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ HP Truevision HD id=9 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=10 [slave keyboard (3)]
    ↳ HP WMI hotkeys id=12 [slave keyboard (3)]
    ↳ HP Wireless hotkeys id=13 [slave keyboard (3)]

--------------------------

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-43-generic 3.13.0-43.72
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1421 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1421 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Jan 9 00:37:54 2015
HibernationDevice: RESUME=UUID=664edfa1-ddd3-4fef-ab3d-ed8b504300bc
InstallationDate: Installed on 2015-01-06 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic.efi.signed root=UUID=36d45837-0a68-4bbc-a4b1-63018f3b11be ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-43-generic N/A
linux-backports-modules-3.13.0-43-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.02
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 227D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.10
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.02:bd04/10/2014:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr0981100000005F10000620100:rvnHewlett-Packard:rn227D:rvr77.10:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 14 Notebook PC
dmi.product.version: 0981100000005F10000620100
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Taihsiang Ho (taihsiangho) wrote on 2015-01-09:

AlsaInfo.txt Edit (38.4 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (61.2 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (235 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (507 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (359 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.9 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (103 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.3 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (21.9 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (128.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (300.3 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (703.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Taihsiang Ho (taihsiangho) wrote on 2015-01-09:

2015-01-08 19.31.22.jpg Edit (637.4 KiB, image/jpeg)

The photo shows no option to set up the touchpad.

Revision history for this message

Brad Figg (brad-figg) wrote on 2015-01-09: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Daniel Manrique (roadmr) on 2015-01-09

Changed in linux (Ubuntu):
importance:	Undecided → Medium

Anthony Wong (anthonywong) on 2015-01-16

Changed in linux (Ubuntu):
assignee:	nobody → Jesse Sung (wenchien)

Anthony Wong (anthonywong) on 2015-02-03

Changed in hwe-next:
assignee:	nobody → Jesse Sung (wenchien)
importance:	Undecided → Medium

Keng-Yu Lin (lexical) on 2015-03-26

Changed in hwe-next:
status:	New → Confirmed

Revision history for this message

Sidney Ribeiro Júnior (srjsoftware) wrote on 2015-04-08:

I have the same problem and sometimes just touching the touchpad doesn't work to click in something, then I have to press the left side of the touchpad to click in something. Some minutes after it's working again.

Revision history for this message

Owais Idris (owaistnt) wrote on 2015-08-30:

Yes I solved this problem
All You need to do is

Install latest kernal 4.1 for linux
[Kernal 4.1.6][1]http://ubuntuportal.com/2015/08/kernel-4-1-6-lts-ubuntu.html

**Reboot**
Now you will find Touchpad setting in your mouse setting which for previously not there

**But incase your Wireless might not work: here is solution**
[Download latest bcmwl or Bradcom wireless Firmware(If it apply to you)]

https://launchpad.net/ubuntu/+source/bcmwl/6.30.223.248+bdcom-0ubuntu3/+build/7418309

Download deb file and execute(Open Terminal go to folder path).

**sudo dpkg -i bcmwl*.deb**

Your wireless will now appear.
Thats it.

Anthony Wong (anthonywong) on 2015-11-13

Changed in hwe-next:
status:	Confirmed → Won't Fix
assignee:	Jesse Sung (wenchien) → nobody
status:	Won't Fix → Confirmed
assignee:	nobody → Jesse Sung (wenchien)

Revision history for this message

Gustavo Calheiros (gustavorlc) wrote on 2016-01-28:

Owais Idris (owaistnt). your solution didn't work for me. I've installed both 4.1.6 and 4.1.15 and none of the versions work.

Anthony Wong (anthonywong) on 2017-11-11

Changed in hwe-next:
status:	Confirmed → Won't Fix

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[HP Pavilion 14 Notebook PC] touchpad is recognized as PS2 mouse

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