Ubuntu
linux package

Physical buttons of touchpad do not work on Asus N53S (ETPS/2 Elantech Touchpad)

Bug #1407313 reported by gsoundsgood
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Physical buttons for left and right button do not work at all on the touchpad of Asus N53S.

I'm now on Linux Mint 17.1, but had the same issue previously on Ubuntu 13-10 (http://ubuntuforums.org/showthread.php?t=2196970).

I have not found any real workaround.

Plugging in a mouse all works just fine.

Find attached relevant log files.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-37-generic 3.13.0-37.64
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ros 1994 F.... pulseaudio
CurrentDesktop: X-Cinnamon
CurrentDmesg: [ 32.256027] nouveau E[ PDISP][0000:01:00.0] chid 0 mthd 0x0080 data 0x00000000 0x00085080
Date: Sat Jan 3 18:24:37 2015
HibernationDevice: RESUME=UUID=b9874704-5718-4a69-88a4-d6d5d08715d7
InstallationDate: Installed on 2015-01-03 (0 days ago)
InstallationMedia: Linux Mint 17.1 "Rebecca" - Release amd64 20141126
MachineType: ASUSTeK Computer Inc. N53SV
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 inteldrmfb
 1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=eef70fc7-ad88-4dee-abec-96153d2eb0ed ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-37-generic N/A
 linux-backports-modules-3.13.0-37-generic N/A
 linux-firmware 1.127.10
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/09/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N53SV.215
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N53SV
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN53SV.215:bd01/09/2012:svnASUSTeKComputerInc.:pnN53SV:pvr1.0:rvnASUSTeKComputerInc.:rnN53SV:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: N53SV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

Revision history for this message
gsoundsgood (gsoundsgood) wrote :
tags: added: asus buttons n53s touchpad
Revision history for this message
gsoundsgood (gsoundsgood) wrote :
Revision history for this message
gsoundsgood (gsoundsgood) wrote :
Revision history for this message
gsoundsgood (gsoundsgood) wrote :
Revision history for this message
gsoundsgood (gsoundsgood) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: trusty
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue occur in a previous version of Ubuntu, or is this a new issue?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc2-vivid/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
gsoundsgood (gsoundsgood) wrote :

Hi Joseph,
thank you for your reply.

No, this is not a new issue. I had it also on Linux Mint 16, and previously Ubuntu 13.04 and, I believe, 12.10.

I installed the latest upstream kernel (uname -r gives: 3.19.0-031900rc3-generic), and the issue is still there. Click either of the touchpad buttona and nothing happens (touchpad and tapping on tapping work fine, same as with previous kernel).

Any workaround or other suggestions?

thanks!

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream
Revision history for this message
Sascha Biermanns (skbierm) wrote :

I have the same misbehaviour with kernel 3.19.0-7-generic on Ubuntu 15.04. Synclient -l shows that the ClickPad is activated - but it doesn't react.

Revision history for this message
Kevin (kev300) wrote :

I have an Asus G752VT with the same behavior on ubuntu 16.04.1.
Also tested the upstream kernel 4.8.10, but nothing has changed.

The touchpad is working fine. Tap to klick is working. Also holding the left click hardware button and mark something is working.

But left and right click is not working with the hardware buttons.
This has to be a config issue.

Can someone point me to the richt config setting to test?

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