Intel 7265 [8086:095b] Wireless disconnect automatically

patchset and the request of firmware upgrading have been sent to kernel-team@

for linux, only trusty need to be fixed, and for linux-firmware trusty & utopic need to be fixed(which are already fix committed actually, thanks to Seth)

Status changed to 'Confirmed' because the bug affects multiple users.

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-trusty' to 'verification-done-trusty'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

linux-firmware packages for trusty and utopic have already been released, check Bug 1398171

This bug was fixed in the package linux - 3.13.0-44.73

---------------
linux (3.13.0-44.73) trusty; urgency=low

  [ Kamal Mostafa ]

  * Release Tracking Bug
    - LP: #1402872

  [ AceLan Kao ]

  * SAUCE: Add use_native_backlight quirk for HP ProBook 6570b
    - LP: #1359010

  [ Andy Whitcroft ]

  * Revert "SAUCE: (no-up) arm64: optimized copy_to_user and copy_from_user
    assembly code"
    - LP: #1398596
  * [Config] updateconfigs to balance CONFIG_SCOM_DEBUGFS

  [ Upstream Kernel Changes ]

  * iwlwifi: mvm: fix merge damage
    - LP: #1393317
  * iwlwifi: remove IWL_UCODE_TLV_FLAGS_SCHED_SCAN flag
    - LP: #1393317
  * iwlwifi: mvm: disable scheduled scan to prevent firmware crash
    - LP: #1393317
  * iwlwifi: mvm: enable scheduled scan on newest firmware
    - LP: #1393317
  * x86: kvm: use alternatives for VMCALL vs. VMMCALL if kernel text is
    read-only
    - LP: #1379340
  * phylib: introduce PHY_INTERFACE_MODE_XGMII for 10G PHY
    - LP: #1381084
  * of: make of_get_phy_mode parse 'phy-connection-type'
    - LP: #1381084
  * xen-netfront: Remove BUGs on paged skb data which crosses a page
    boundary
    - LP: #1275879
  * ACPI / blacklist: blacklist Win8 OSI for Dell Vostro 3546
    - LP: #1383589
  * powerpc/pseries: Fix endiannes issue in RTAS call from xmon
    - LP: #1396235
  * mmc: sdhci-pci-o2micro: Fix Dell E5440 issue
    - LP: #1346067
  * mfd: rtsx: Fix PM suspend for 5227 & 5249
    - LP: #1359052
  * drivers:scsi:storvsc: Fix a bug in handling ring buffer failures that
    may result in I/O freeze
    - LP: #1400289
  * arm64: optimized copy_to_user and copy_from_user assembly code
    - LP: #1400349
  * net:socket: set msg_namelen to 0 if msg_name is passed as NULL in
    msghdr struct from userland.
    - LP: #1335478
  * drm/radeon: initialize sadb to NULL in the audio code
    - LP: #1402714
  * powerpc/vphn: NUMA node code expects big-endian
    - LP: #1401150
  * ALSA: usb-audio: Fix device_del() sysfs warnings at disconnect
    - LP: #1402853
  * ALSA: hda - Add mute LED pin quirk for HP 15 touchsmart
    - LP: #1334950, #1402853
  * rcu: Make callers awaken grace-period kthread
    - LP: #1402853
  * rcu: Use rcu_gp_kthread_wake() to wake up grace period kthreads
    - LP: #1402853
  * net: sctp: fix NULL pointer dereference in af->from_addr_param on
    malformed packet
    - LP: #1402853
  * KVM: x86: Don't report guest userspace emulation error to userspace
    - LP: #1402853
  * [media] ttusb-dec: buffer overflow in ioctl
    - LP: #1402853
  * arm64: __clear_user: handle exceptions on strb
    - LP: #1402853
  * ARM: pxa: fix hang on startup with DEBUG_LL
    - LP: #1402853
  * samsung-laptop: Add broken-acpi-video quirk for NC210/NC110
    - LP: #1402853
  * acer-wmi: Add Aspire 5741 to video_vendor_dmi_table
    - LP: #1402853
  * acer-wmi: Add acpi_backlight=video quirk for the Acer KAV80
    - LP: #1402853
  * rbd: Fix error recovery in rbd_obj_read_sync()
    - LP: #1402853
  * [media] ds3000: fix LNB supply voltage on Tevii S480 on initialization
    - LP: #1402853
  * powerpc: do_notify_resume can be called with bad thread_info flags
    argument
    - LP: #1402853
  * USB: kobil_sct: f...

hi. I got Intel 7260ac adapter and upgrading to 3.13.0-44.73 kernel broke wi-fi stability. I reverted back to 3.13.0-43.72 and connection is stable back again.

@sergio, that's weird, could you post you dmesg output? btw, you better upgrade linux-firmware as well

@adam, I indeed have updated linux-firmware (currently 1.127.11). attached dmesg

@Sergio

Please *poweroff* your laptop, then boot to 3.13.0-44.73 kernel (reboot doesn't work here).

If it is still unstable, post the whole dmesg output, thanks.

thanks @Adam, it worked for me. btw, what's the difference between simple reboot and poweroff-poweron?

@Sergio, great, the new firmware won't be loaded via rebooting because that wireless adapter is powered on via rebooting, old firmware is still in adapter's rom and driver ignores the firmware loading step since there is already a firmware loaded in adapter's rom.

Hi, I'm running an Intel 7265AC adapter and I'm still getting frequent disconnects/reassociations in Trusty. Current kernel version is 3.13.0.45.52, linux-firmware 1.127.11. I've tried doing a full power cycle and the problem still occurs. dmesg output is attached.