Activity log for bug #1340461

Date Who What changed Old value New value Message
2014-07-10 23:24:46 Jean-Marc bug added bug
2014-07-11 00:27:41 Ubuntu Foundations Team Bug Bot tags bot-comment
2014-07-11 12:40:47 Jean-Marc description Hi, Both Canon Power Shot A1000 IS and Nikon Coolpix 5600 cameras are not automatically detected (no icon in the Launcher or in "Devices"). I can import photos from Canon camera with Shotwell but not from the Nikon (error message: Could not claim the USB device (-53)) Last photos importation without problem is dated July 4, 2014. All the other USB devices work (webcam, flash drives, external HDD, mouse and keyboard). Ubuntu 14.04 LTS shotwell 0.18.0-0ubuntu4.1 Hi, My Nikon Coolpix 5600 camera is not automatically detected (no icon in the Launcher or in "Devices"). I can import photos from Canon A1000 IS camera with Shotwell but not from the Nikon (error message: Could not claim the USB device (-53)) All the other USB devices work (webcam, flash drives, external HDD, mouse and keyboard). Ubuntu 14.04 LTS shotwell 0.18.0-0ubuntu4.1
2014-07-11 12:41:18 Jean-Marc summary Cameras not recognized Nikon CoolPix 5600 camera not recognized
2014-07-11 12:43:00 Jean-Marc description Hi, My Nikon Coolpix 5600 camera is not automatically detected (no icon in the Launcher or in "Devices"). I can import photos from Canon A1000 IS camera with Shotwell but not from the Nikon (error message: Could not claim the USB device (-53)) All the other USB devices work (webcam, flash drives, external HDD, mouse and keyboard). Ubuntu 14.04 LTS shotwell 0.18.0-0ubuntu4.1 Hi, My Nikon Coolpix 5600 camera is not automatically detected (no icon in the Launcher or in "Devices"). However it appears in Shotwell. I can import photos from Canon A1000 IS camera with Shotwell but not from the Nikon (error message: Could not claim the USB device (-53)) All the other USB devices work (webcam, flash drives, external HDD, mouse and keyboard). Ubuntu 14.04 LTS shotwell 0.18.0-0ubuntu4.1
2016-07-09 12:06:07 Paul White affects ubuntu linux (Ubuntu)
2016-07-09 12:30:08 Brad Figg linux (Ubuntu): status New Incomplete
2016-07-11 09:59:54 Jean-Marc tags bot-comment apport-collected bot-comment xenial
2016-07-11 09:59:57 Jean-Marc description Hi, My Nikon Coolpix 5600 camera is not automatically detected (no icon in the Launcher or in "Devices"). However it appears in Shotwell. I can import photos from Canon A1000 IS camera with Shotwell but not from the Nikon (error message: Could not claim the USB device (-53)) All the other USB devices work (webcam, flash drives, external HDD, mouse and keyboard). Ubuntu 14.04 LTS shotwell 0.18.0-0ubuntu4.1 Hi, My Nikon Coolpix 5600 camera is not automatically detected (no icon in the Launcher or in "Devices"). However it appears in Shotwell. I can import photos from Canon A1000 IS camera with Shotwell but not from the Nikon (error message: Could not claim the USB device (-53)) All the other USB devices work (webcam, flash drives, external HDD, mouse and keyboard). Ubuntu 14.04 LTS shotwell 0.18.0-0ubuntu4.1 --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: eunice 1512 F.... pulseaudio /dev/snd/controlC0: eunice 1512 F.... pulseaudio /dev/snd/controlC1: eunice 1512 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=cc08f480-3f55-4795-913e-9d4e75362876 InstallationDate: Installed on 2014-10-25 (624 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: HP-Pavilion WE277AA-ABF p6352fr Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-generic root=UUID=60a2137c-a8ce-4769-836b-2d1dbdd00d11 ro radeon.dpm=0 quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13 RelatedPackageVersions: linux-restricted-modules-4.4.0-28-generic N/A linux-backports-modules-4.4.0-28-generic N/A linux-firmware 1.157.2 RfKill: Tags: xenial Uname: Linux 4.4.0-28-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-04-22 (79 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 01/26/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.07 dmi.board.name: EVANS dmi.board.vendor: PEGATRON CORPORATION dmi.board.version: 1.02 dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.07:bd01/26/2010:svnHP-Pavilion:pnWE277AA-ABFp6352fr:pvr:rvnPEGATRONCORPORATION:rnEVANS:rvr1.02:cvnHewlett-Packard:ct3:cvrChassisVersion: dmi.product.name: WE277AA-ABF p6352fr dmi.sys.vendor: HP-Pavilion
2016-07-11 10:00:00 Jean-Marc attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698711/+files/AlsaInfo.txt
2016-07-11 10:00:02 Jean-Marc attachment added CRDA.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698712/+files/CRDA.txt
2016-07-11 10:00:06 Jean-Marc attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698713/+files/CurrentDmesg.txt
2016-07-11 10:00:09 Jean-Marc attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698714/+files/JournalErrors.txt
2016-07-11 10:00:12 Jean-Marc attachment added Lspci.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698715/+files/Lspci.txt
2016-07-11 10:00:14 Jean-Marc attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698716/+files/Lsusb.txt
2016-07-11 10:00:17 Jean-Marc attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698717/+files/ProcCpuinfo.txt
2016-07-11 10:00:19 Jean-Marc attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698718/+files/ProcEnviron.txt
2016-07-11 10:00:21 Jean-Marc attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698719/+files/ProcInterrupts.txt
2016-07-11 10:00:22 Jean-Marc attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698720/+files/ProcModules.txt
2016-07-11 10:00:24 Jean-Marc attachment added PulseList.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698721/+files/PulseList.txt
2016-07-11 10:00:32 Jean-Marc attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698722/+files/UdevDb.txt
2016-07-11 10:00:37 Jean-Marc attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1340461/+attachment/4698723/+files/WifiSyslog.txt
2016-07-11 10:02:33 Jean-Marc linux (Ubuntu): status Incomplete Confirmed
2016-07-11 10:11:20 Jean-Marc attachment added Capture du 2016-07-11 12-08-16.png https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1340461/+attachment/4698732/+files/Capture%20du%202016-07-11%2012-08-16.png
2016-07-18 22:31:22 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2016-07-18 22:31:27 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2016-07-21 15:01:06 Jean-Marc tags apport-collected bot-comment xenial apport-collected bot-comment kernel-bug-exists-upstream xenial
2016-07-21 15:01:26 Jean-Marc linux (Ubuntu): status Incomplete Confirmed