Ubuntu 14.04 blank screen after wakeup from sleep

Bug #1335287 reported by Anje
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

This is my re-reporting of bug #1283938, after it was downgraded and the specifics of the tested fix did not apply to me. We were encouraged to re-report.

On a fresh installation of Xubuntu 14.04 (64 bit) on my Toshiba Latitude L755 laptop, when I close the lid, the screen shuts off (as would be expected). When I open it again, it gives me the chance to log in as though the screen was locked. After typing my password and hitting enter or clicking through to continue, the screen blanks and the computer cannot be awakened. Restarting is necessary.

I have seen others report this using Unity desktop as well. My personal experience is that LXDE (installed after the fresh Xubuntu install as an attempt at a work-around) is unaffected by this bug. I have been affected since my initial 14.04 install in April and updates have not altered it.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: carla 1988 F.... pulseaudio
CurrentDesktop: XFCE
Date: Fri Jun 27 14:25:54 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-04-22 (65 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
Lsusb:
 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 0bda:5801 Realtek Semiconductor Corp.
 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA Satellite L755
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=badce1bf-10fe-4cb0-8431-30767123cd0b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-30-generic N/A
 linux-backports-modules-3.13.0-30-generic N/A
 linux-firmware 1.127.4
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/26/2012
dmi.bios.vendor: INSYDE
dmi.bios.version: 3.60
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr3.60:bd06/26/2012:svnTOSHIBA:pnSatelliteL755:pvrPSK1WU-0S109C:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite L755
dmi.product.version: PSK1WU-0S109C
dmi.sys.vendor: TOSHIBA

Revision history for this message
Anje (c-rosenfield) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Anje (c-rosenfield) wrote :

Fix in #1303736 does not work. Perhaps not a duplicate?

Revision history for this message
Thaddaeus Tintenfisch (thad-fisch-deactivatedaccount) wrote :

This report is most likely a duplicate, because the unlock screen is visible after opening the lid. Does suspending the system via logout dialog also trigger the black screen?

Revision history for this message
Anje (c-rosenfield) wrote :

No, suspending via the system dialog results in normal behavior.

Revision history for this message
Thaddaeus Tintenfisch (thad-fisch-deactivatedaccount) wrote :

This confirms that your issue is the same as the one described in bug 1303736.

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