8086:0152 [Dell OptiPlex 9010] Display is heavily distorted after kernel upgrades
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Triaged
|
High
|
Unassigned |
Bug Description
The bug is present already at boot (even from a USB stick boot without installing) in all Ubuntu (and variants) relying on Linux kernels 3.10 to 3.12 (-> still present in 3.13).
Because it's so easy to boot via USB, I tried it on 7 computers (all of them Dell Optiplex 9010). The upshot is that old distros boot correctly, with working displays. The new 13.10 distros doesn't work (i.e. the display is distorted) on 3 computers.
On my computer (which is one of the 3 malfunctioning), recovery mode also always display correctly. Playing around with xrandr and the xorg.conf turoned out to be of no avail. I tried changing the Linux kernels (after indications from this Ubuntu forums thread: http://
I kept the lshw, lspci, xdpyinfo, ddcprobe and Xorg.0.log of all these 7 boots from USB stick. I put all those log files in a zip file availiable at http://
Here are the main differences I found in those files (except the Xorg.0.log which are not so handy to compare as the beginning of lines are always different).
I guess that the most telling is the following line from ddcprobe. For non-correctly-
For correctly-
For the record, there is no other ctiming or dtiming line in the output of ddcprobe.
The configuration are otherwise strikingly similar. The other differences which seemed of significance (i.e. not mentionning hard drives partitions and serial numbers) is that uncorrectly working computers have the following extra line in lspci
00:16.3 Serial controller: Intel Corporation 7 Series/C210 Series Chipset Family KT Controller (rev 04)
Correspondingly, the lshw of these computers have the following extra section:
bus info: pci@0000:00:16.3
width: 32 bits
clock: 66MHz
Lastly, in the *-pci section. Also, the *-memory *-bank:n (for n an integer) are not of the same vendor (Samsung or Nanya technologies for correctly-
The visual distortion is roughly as follows: every line gets horizontally enlarged by a factor t. This factor varies with time and with the height of the line to make nice sine curves out of straight vertical lines. Actually there is a phase difference between even and odd lines. The leftmost part of the screen remains legible as the distortion effect is smaller there but the rightmost part is impossible to read. A straight vertical line looks like sine wave, the time frequency of this wave varies with time, the amplitude is always increasing linearly as one moves to the right of the screen. See also the first post in http://
Do not hesitate to contact me if further testing is of interest.
Cheers,
X.
---
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperVersion: 1.340
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. OptiPlex 9010
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: file=/cdrom/
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.127
RfKill:
Tags: trusty
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/19/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0CRWCR
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: OptiPlex 9010
dmi.product.
dmi.sys.vendor: Dell Inc.
summary: |
- Display is heavily distorted on some Dell Optiplex 9010 + Display is heavily distorted on some Dell Optiplex 9010 after kernel + upgrades |
summary: |
- Display is heavily distorted on some Dell Optiplex 9010 after kernel - upgrades + Display is heavily distorted after kernel upgrades |
description: | updated |
Changed in linux (Ubuntu): | |
status: | New → Confirmed |
affects: | linux-lts-trusty (Ubuntu) → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
importance: | Undecided → High |
status: | New → Incomplete |
no longer affects: | linux-lts-saucy (Ubuntu) |
tags: | added: bios-outdated-a17 |
tags: |
added: bios-outdated-a16 removed: bios-outdated-a17 |
tags: | added: kernel-bug-exists-upstream-3.15-rc5 kernel-fixed-upstream kernel-fixed-upstream-3.15-rc6 |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
tags: | added: reverse-bisect-done |
Changed in linux (Ubuntu): | |
status: | Incomplete → Triaged |
tags: | added: cherry-pick |
Status changed to 'Confirmed' because the bug affects multiple users.