Ubuntu
linux package

413c:819b [Dell Latitude 6430u] WWAN device not shown properly

Bug #1143980 reported by Jeff Lane  on 2013-03-04

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Low	Unassigned

Bug Description

This is just an oddity I can't figure out. lspci:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1143980/+attachment/3556266/+files/Lspci.txt

Which clearly show the intel Centrino wireless device and the Intel Gigabit Ethernet device. and that's it.
lsusb shows this:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1143980/+attachment/3556267/+files/Lsusb.txt

And none of those appear to be networking devices.

However, when I open nm-applet I see three networking devices:
Wired Network (Intel 82579LM Gigabit)
Wired Network (Novatel Wireless HSPA)
Wireless Networks (and a list of access points)

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-23-generic 3.5.0-23.35~precise1
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1406 F.... pulseaudio
CRDA:
country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e30000 irq 46'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:111d76df,10280584,00100203 HDA:80862806,80860101,00100000'
   Controls : 23
   Simple ctrls : 10
Date: Mon Mar 4 03:53:57 2013
HibernationDevice: RESUME=UUID=c0470f10-8436-437b-8009-ba2be8ecb392
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
MachineType: Dell Inc. Latitude 6430U
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=4c3d4b80-eff7-43f9-bf80-3904f2788102 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-23-generic N/A
linux-backports-modules-3.5.0-23-generic N/A
linux-firmware 1.79.1
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X28
dmi.board.name: 0V4GYG
dmi.board.vendor: Dell Inc.
dmi.board.version: X01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrX28:bd08/31/2012:svnDellInc.:pnLatitude6430U:pvr01:rvnDellInc.:rn0V4GYG:rvrX01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 6430U
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

See original description

Tags:

Revision history for this message

Jeff Lane  (bladernr) wrote on 2013-03-04:

AcpiTables.txt Edit (236.0 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (490 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (265 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (145.3 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.9 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (8.6 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.3.txt Edit (3.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (7.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.1 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (546 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (717 bytes, text/plain; charset="utf-8")
PciMultimedia.txt Edit (596 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.1 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (16.5 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (129.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (320.5 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (958.5 KiB, text/plain; charset="utf-8")

tags:	added: 201208-11537 taipei-lab
Changed in linux (Ubuntu):
assignee:	nobody → Canonical Hardware Enablement Team (canonical-hwe-team)

Revision history for this message

Brad Figg (brad-figg) wrote on 2013-03-04: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Daniel Manrique (roadmr) on 2013-05-26

Changed in linux (Ubuntu):
importance:	Undecided → Low

Revision history for this message

Po-Hsu Lin (cypressyew) wrote on 2013-06-27: Re: [Dell Latitude 6430u] System lists three network devices, but only two are found when looking at system info

By using "usb-devices" command, we could know that device: "Bus 002 Device 003: ID 413c:819b Dell Computer Corp." is the "Novatel Wireless HSPA" in Network Manager

Revision history for this message

Anthony Wong (anthonywong) wrote on 2013-07-11:

That should be WWAN, should not be a bug.

Changed in linux (Ubuntu):
assignee:	Canonical Hardware Enablement Team (canonical-hwe-team) → nobody

penalvch (penalvch) on 2013-08-04

description:	updated
summary:	- [Dell Latitude 6430u] System lists three network devices, but only two - are found when looking at system info + 413c:819b [Dell Latitude 6430u] WWAN device not shown properly

penalvch (penalvch) on 2014-01-03

tags:

added: bios-outdated-a06

Revision history for this message

penalvch (penalvch) wrote on 2014-01-03:

Jeff Lane
[ 0.498890] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored

Hence, as per http://www.dell.com/support/drivers/us/en/19/Product/latitude-6430u-ultrabook an update is available for your BIOS (A06). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Po-Hsu Lin (cypressyew) wrote on 2014-03-03:

Since this issue is not related to BIOS, just the device name is incorrect in nm-applet (the Wired Network - Novatel Wireless HSPA should be WWAN instead of Wired Network)
I will change the bug status back to confirmed, we will verify this bug again after we could access to this laptop.

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.

Ubuntulinux package

413c:819b [Dell Latitude 6430u] WWAN device not shown properly

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package