general protection fault, probably for non-canonical address 0x76246604c3ccbb3f: 0000

Bug #1909240 reported by Leonardo Müller
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.8 (Ubuntu)
New
Undecided
Unassigned

Bug Description

On Xubuntu 20.04, after the headphone was disconnected from the headphone jack and the notification appeared, everything but the mouse froze in the screen. REISUB was required to reboot the system.

CPU: Intel Core i3-6100U
GPU: Intel HD Graphics 520
RAM: 20 GB
uname -a: Linux Lenovo-ideapad-310-14ISK 5.8.0-33-generic #36~20.04.1-Ubuntu SMP Wed Dec 9 17:01:13 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

For Xorg, intel Xorg driver is being used instead of modesetting.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.8.0-33-generic 5.8.0-33.36~20.04.1
ProcVersionSignature: Ubuntu 5.8.0-33.36~20.04.1-generic 5.8.17
Uname: Linux 5.8.0-33-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Thu Dec 24 11:51:33 2020
InstallationDate: Installed on 2017-06-13 (1289 days ago)
InstallationMedia: Xubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
SourcePackage: linux-signed-hwe-5.8
UpgradeStatus: Upgraded to focal on 2019-12-22 (367 days ago)

Revision history for this message
Leonardo Müller (leozinho29-eu) wrote :
Revision history for this message
Leonardo Müller (leozinho29-eu) wrote :

The syslog isn't being uploaded when HWE bugs are reported. The attached file has the full message of the general protection fault

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