Dell XPS 13 Plus 9320 touchpad is not recognized
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-signed-hwe-5.19 (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
lsb_release -rd
Description: Ubuntu 22.04.2 LTS
Release: 22.04
uname -r
5.19.0-40-generic
The touchpad (VEN_04F3:00 04F3:31D1) stops working intermittently when resumed from hibernate or after a reboot. In most cases, it seems that the kernel fails to recognize it. Issue also appears with older kernels all the way up to v5.15.
During boot, the following error appears:
i2c_hid_acpi i2c-VEN_04F3:00 failed to reset device: -61
Dell touchpad firmware has been updated to the latest version 2023.04.03.423, A02 (as of 23-04-2023, issue still persists):
https:/
Dell BIOS has been updated to the latest version 2.1.0 (as of 23-04-2023, issue still persists):
https:/
Switching from Wayland to X11 also has no effect. Also adding the following to grub does not help:
GRUB_CMDLINE_
Device info has been added as an attachment.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.19.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.4
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 23 11:02:54 2023
InstallationDate: Installed on 2023-04-22 (0 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
SourcePackage: linux-signed-
UpgradeStatus: No upgrade log present (probably fresh install)
Status changed to 'Confirmed' because the bug affects multiple users.