USB devices stop working on ASUS Z790-A motherboard
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| linux-signed-hwe-5.19 (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
Bug Description
From time to time especially when multiple decice are connected there's total freeze of USB devices, so external soundcard, camera, keyboard, mouse stops working at the same time. Replugin does not help and you can only reboot the machine, but beyond that all seems working.
It can freeze during the online meeting with Google Meet on Google Chrome.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.19.0-38-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 20 17:19:33 2023
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-
UpgradeStatus: No upgrade log present (probably fresh install)
| Bartosz Woronicz (mastier1) wrote | #1 |
| summary: |
- USB devices stops working ASUS Z790-A motherboard + USB devices stops working on ASUS Z790-A motherboard |
| Bartosz Woronicz (mastier1) wrote Re: USB devices stops working on ASUS Z790-A motherboard | #2 |
| summary: |
- USB devices stops working on ASUS Z790-A motherboard + USB devices stop working on ASUS Z790-A motherboard |
| Bartosz Woronicz (mastier1) wrote | #3 |
happened again, when using Chrome browser and connected to meet.google.com with camera, mic and external USB soundcard
Aug 01 12:01:39 drakkar kernel: usb 2-3: current rate 16000 is different from the runtime rate 48000
Aug 01 12:04:03 drakkar kernel: xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command
Aug 01 12:04:03 drakkar kernel: xhci_hcd 0000:00:14.0: xHCI host controller not responding, assume dead
Aug 01 12:04:03 drakkar kernel: xhci_hcd 0000:00:14.0: HC died; cleaning up
Aug 01 12:04:03 drakkar kernel: usb 1-2: USB disconnect, device number 2
Aug 01 12:04:03 drakkar kernel: usb 2-3: USB disconnect, device number 2
Aug 01 12:04:03 drakkar kernel: usb 2-3: Set SEL for device-initiated U1 failed.
Aug 01 12:04:03 drakkar kernel: usb 1-6: USB disconnect, device number 3
Aug 01 12:04:03 drakkar kernel: usb 1-6.2: USB disconnect, device number 5
Aug 01 12:04:03 drakkar kernel: usb 1-6.3: USB disconnect, device number 7
Aug 01 12:04:03 drakkar kernel: usb 1-6.3.1: USB disconnect, device number 14
Aug 01 12:04:03 drakkar kernel: kauditd_printk_skb: 6 callbacks suppressed
mastier@drakkar:~$ uname -a
Linux drakkar 5.19.0-50-generic #50-Ubuntu SMP PREEMPT_DYNAMIC Mon Jul 10 18:24:29 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux