Ubuntu
linux-signed-hwe-5.19 package

Ubuntu 22 keeps crashing after I open Spotify application .

Bug #2013315 reported by Narayan
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.19 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When I started spotify there is a bug and system crashes with no respond and had to restart using `alt+printscr+b`

After restart I get this error in `syslog` this happens most of the time.

```
Mar 30 14:37:28 ngm-ryzen spotify[23425]: Theme parsing error: gtk.css:3748:23: 'font-feature-settings' is not a valid property name
Mar 30 14:37:28 ngm-ryzen spotify_spotify.desktop[23592]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null)
Mar 30 14:37:28 ngm-ryzen dbus-daemon[1888]: apparmor="DENIED" operation="dbus_method_call" bus="session" path="/org/freedesktop/secrets" interface="org
.freedesktop.DBus.Properties" member="GetAll" mask="send" name=":1.26" pid=23425 label="snap.spotify.spotify" peer_pid=1884 peer_label="unconfined"
Mar 30 14:37:28 ngm-ryzen dbus-daemon[1888]: apparmor="DENIED" operation="dbus_method_call" bus="session" path="/org/freedesktop/secrets" interface="org
.freedesktop.Secret.Service" member="SearchItems" mask="send" name=":1.26" pid=23425 label="snap.spotify.spotify" peer_pid=1884 peer_label="unconfined"
Mar 30 14:37:40 ngm-ryzen wpa_supplicant[927]: wlo1: CTRL-EVENT-SIGNAL-CHANGE above=1 signal=0 noise=9999 txrate=104000
Mar 30 14:37:41 ngm-ryzen google-chrome.desktop[3675]: [3656:3656:0330/143741.796599:ERROR:fallback_task_provider.cc(124)] Every renderer should have at
least one task provided by a primary task provider. If a "Renderer" fallback task is shown, it is a bug. If you have repro steps, please file a new bug a
nd tag it as a dependency of crbug.com/739782.
Mar 30 14:37:48 ngm-ryzen kernel: [15064.604333] kauditd_printk_skb: 27 callbacks suppressed
Mar 30 14:37:48 ngm-ryzen kernel: [15064.604339] audit: type=1326 audit(1680166368.404:3866): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.spotify.spotify
 pid=23592 comm="spotify" exe="/snap/spotify/60/usr/share/spotify/spotify" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd74b4d4c7f code=0x50000
Mar 30 14:37:48 ngm-ryzen kernel: [15064.604615] audit: type=1326 audit(1680166368.404:3867): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.spotify.spotify
 pid=23592 comm="spotify" exe="/snap/spotify/60/usr/share/spotify/spotify" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd74b4d4c7f code=0x50000
Mar 30 14:37:48 ngm-ryzen kernel: [15065.168542] audit: type=1326 audit(1680166368.968:3868): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.spotify.spotify
 pid=23592 comm="spotify" exe="/snap/spotify/60/usr/share/spotify/spotify" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd74b4d4c7f code=0x50000
Mar 30 14:37:48 ngm-ryzen kernel: [15065.168851] audit: type=1326 audit(1680166368.968:3869): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.spotify.spotify pid=23592 comm="spotify" exe="/snap/spotify/60/usr/share/spotify/spotify" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd74b4d4c7f code=0x50000
Mar 30 14:37:50 ngm-ryzen kernel: [15066.757988] audit: type=1326 audit(1680166370.555:3870): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.spotify.spotify pid=23592 comm="spotify" exe="/snap/spotify/60/usr/share/spotify/spotify" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd74b4d4c7f code=0x50000
Mar 30 14:37:50 ngm-ryzen kernel: [15066.758275] audit: type=1326 audit(1680166370.555:3871): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.spotify.spotify pid=23592 comm="spotify" exe="/snap/spotify/60/usr/share/spotify/spotify" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd74b4d4c7f code=0x50000
Mar 30 14:37:51 ngm-ryzen kernel: [15067.597996] audit: type=1326 audit(1680166371.395:3872): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.spotify.spotify pid=23592 comm="spotify" exe="/snap/spotify/60/usr/share/spotify/spotify" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd74b4d4c7f code=0x50000
Mar 30 14:37:51 ngm-ryzen kernel: [15067.598372] audit: type=1326 audit(1680166371.395:3873): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.spotify.spotify pid=23592 comm="spotify" exe="/snap/spotify/60/usr/share/spotify/spotify" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd74b4d4c7f code=0x50000
Mar 30 14:37:51 ngm-ryzen kernel: [15067.731989] audit: type=1326 audit(1680166371.531:3874): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.spotify.spotify pid=23592 comm="spotify" exe="/snap/spotify/60/usr/share/spotify/spotify" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd74b4d4c7f code=0x50000
Mar 30 14:37:51 ngm-ryzen kernel: [15067.732270] audit: type=1326 audit(1680166371.531:3875): auid=1000 uid=1000 gid=1000 ses=3 subj=snap.spotify.spotify pid=23592 comm="spotify" exe="/snap/spotify/60/usr/share/spotify/spotify" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fd74b4d4c7f code=0x50000
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014370] gmc_v9_0_process_interrupt: 5 callbacks suppressed
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014379] amdgpu 0000:03:00.0: amdgpu: [mmhub0] no-retry page fault (src_id:0 ring:40 vmid:1 pasid:32789, for process spotify pid 23592 thread spotify:cs0 pid 23600)
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014379] amdgpu 0000:03:00.0: amdgpu: [mmhub0] no-retry page fault (src_id:0 ring:40 vmid:1 pasid:32789, for process spotify pid 23592 thread spotify:cs0 pid 23600)
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014393] amdgpu 0000:03:00.0: amdgpu: in page starting at address 0x0000800102e20000 from IH client 0x12 (VMC)
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014402] amdgpu 0000:03:00.0: amdgpu: VM_L2_PROTECTION_FAULT_STATUS:0x00140051
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014405] amdgpu 0000:03:00.0: amdgpu: Faulty UTCL2 client ID: MP1 (0x0)
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014409] amdgpu 0000:03:00.0: amdgpu: MORE_FAULTS: 0x1
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014412] amdgpu 0000:03:00.0: amdgpu: WALKER_ERROR: 0x0
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014416] amdgpu 0000:03:00.0: amdgpu: PERMISSION_FAULTS: 0x5
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014419] amdgpu 0000:03:00.0: amdgpu: MAPPING_ERROR: 0x0
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014421] amdgpu 0000:03:00.0: amdgpu: RW: 0x1
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014426] amdgpu 0000:03:00.0: amdgpu: [mmhub0] no-retry page fault (src_id:0 ring:40 vmid:1 pasid:32789, for process spotify pid 23592 thread spotify:cs0 pid 23600)
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014433] amdgpu 0000:03:00.0: amdgpu: in page starting at address 0x0000800102e20000 from IH client 0x12 (VMC)
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014444] amdgpu 0000:03:00.0: amdgpu: VM_L2_PROTECTION_FAULT_STATUS:0x00140050
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014447] amdgpu 0000:03:00.0: amdgpu: Faulty UTCL2 client ID: MP1 (0x0)
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014451] amdgpu 0000:03:00.0: amdgpu: MORE_FAULTS: 0x0
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014453] amdgpu 0000:03:00.0: amdgpu: WALKER_ERROR: 0x0
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014456] amdgpu 0000:03:00.0: amdgpu: PERMISSION_FAULTS: 0x5
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014459] amdgpu 0000:03:00.0: amdgpu: MAPPING_ERROR: 0x0
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014462] amdgpu 0000:03:00.0: amdgpu: RW: 0x1
Mar 30 14:37:55 ngm-ryzen kernel: [15072.014466] amdgpu 0000:03:00.0: amdgpu: [mmhub0] no-retry page fault (src_id:0 ring:40 vmid:1 pasid:32789, for process spotify pid 23592 thread spotify:cs0 pid 23600)

```

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.19.0-35-generic 5.19.0-35.36~22.04.1
ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-35-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 30 14:40:06 2023
InstallationDate: Installed on 2023-03-20 (9 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
SourcePackage: linux-signed-hwe-5.19
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Narayan (privatejava) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed-hwe-5.19 (Ubuntu):
status: New → Confirmed
Revision history for this message
Paulius Stundžia (stundzia) wrote :

Have the same issue, complete freeze of system forcing me to force restart. Sometimes can run for hours without issue, sometimes can happen within minutes.

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