External monitor blank when boot by plugging WD22TB from S5

Bug #2007647 reported by Kai-Chuan Hsieh
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OEM Priority Project
linux-signed-hwe-5.19 (Ubuntu)

Bug Description

External monitor is blank when boot by plugin WD22TB from S5.

The display info is shown in gnome-control-center correctly, but there is no screen output to the external monitor.

The connection topology:

XPS 9320 <-TBT link-> WD22TB <-DP link-> external monitor

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.19.0-32-generic 5.19.0-32.33~22.04.1
ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-32-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 17 14:51:00 2023
InstallationDate: Installed on 2023-02-16 (1 days ago)
InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
SourcePackage: linux-signed-hwe-5.19
UpgradeStatus: Upgraded to jammy on 2023-02-16 (1 days ago)

Revision history for this message
Kai-Chuan Hsieh (kchsieh) wrote :
summary: - External monitor blank when boot by WD22TB plug in from S5
+ External monitor blank when boot by plugging WD22TB from S5
tags: added: oem-priority originate-from-2002107 somerville
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