Ubuntu
linux-meta-lts-vivid package

Touchpad and keybord not responding after random time of using the touchpad

Bug #1513402 reported by Václav Pavlík
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-meta-lts-vivid (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hi,

I have Ubuntu 14.04.3 LTS (64-bit) on HP Pavilion g6.
When I use the built-in touchpad, after a random time the touchpad stops responding. The keyboard stops working as well. The only thing that would work is the USB mouse, but only when it is plugged in the USB 3.0 port. In other words, it seems to disable all USB 2.0 as well. So I use the mouse to asleep the machine and after the wake-up all is fine, until I use the touchpad again.

The power cord in or out has no effect on it.
I observe this bug since 12.04.

Could anyone help?
Thanks.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1513402/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Brian Murray (brian-murray)
tags: added: trusty
Revision history for this message
Václav Pavlík (pavl-va) wrote :

I don't know which package is responsible but the problem stays even after kernel upgrade.

Here is more info about my machine.

DistroRelease: Ubuntu 14.04
ProcVersionSignature: Ubuntu 3.19.0-32.37~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-32-generic x86_64
Architecture: amd64
CurrentDesktop: Unity
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
ProcEnviron:
 LANGUAGE=cs_CZ
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=cs_CZ.UTF-8
 SHELL=/bin/bash

Revision history for this message
Václav Pavlík (pavl-va) wrote :

So, yesterday I installed new kernel, now I am on
Uname: Linux 4.2.0-18-generic #22~14.04.1-Ubuntu SMP Fri Nov 6 22:20:11 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

Since then I used my laptop for several hours only with the touchpad and the power cord unplugged (before such configuration led to the freeze the quickest). I also tried to suspend and wake the laptop several times and so far no freezing!

I don't know, however, what in the old kernel might have been causing the problem.
If anybody knows, let me know too.

Thanks.

Václav Pavlík (pavl-va)
affects: ubuntu → linux-meta-lts-vivid (Ubuntu)
Revision history for this message
Václav Pavlík (pavl-va) wrote :

Well, the freezing is back.

Is there anybody who can help? I have been replying to myself for a whole week.

Thanks.

Revision history for this message
Václav Pavlík (pavl-va) wrote :

Nobody?

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