linux-image-3.8.0-34-generic but it is not installed after update

Bug #1260856 reported by 72retro
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-lts-raring (Ubuntu)
New
Undecided
Unassigned

Bug Description

I installed the ubuntu desctop earler this afternoon and clicked in the cog and clicked the updates available, it updated around 100 or so updates and there is one what wont update...(after restart)...
the update manager wont let me continue ... it is already downloaded but wont install.

It wont let me access the software center..it says ...

items canot be installed or removed until the package catalog is repared. Do you want to repair it now?
Once update manager has finished the repairs, you can close it and return to the dtore. [Cancel] [Repair]

after clicking repair i get this....
.......................................................................................................................................................................................................................................
Package operation failed

installArchives() failed: (Reading database ...
(Reading database ... 5%
(Reading database ... 10%
(Reading database ... 15%
(Reading database ... 20%
(Reading database ... 25%
(Reading database ... 30%
(Reading database ... 35%
(Reading database ... 40%
(Reading database ... 45%
(Reading database ... 50%
(Reading database ... 55%
(Reading database ... 60%
(Reading database ... 65%
(Reading database ... 70%
(Reading database ... 75%
(Reading database ... 80%
(Reading database ... 85%
(Reading database ... 90%
(Reading database ... 95%
(Reading database ... 100%
(Reading database ... 165632 files and directories currently installed.)
Unpacking linux-image-3.8.0-34-generic (from .../linux-image-3.8.0-34-generic_3.8.0-34.49~precise1_i386.deb) ...
This kernel does not support a non-PAE CPU.
dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-34-generic_3.8.0-34.49~precise1_i386.deb (--unpack):
 subprocess new pre-installation script returned error exit status 1
No apport report written because MaxReports is reached already
Examining /etc/kernel/postrm.d .
run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.8.0-34-generic /boot/vmlinuz-3.8.0-34-generic
run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.8.0-34-generic /boot/vmlinuz-3.8.0-34-generic
Errors were encountered while processing:
 /var/cache/apt/archives/linux-image-3.8.0-34-generic_3.8.0-34.49~precise1_i386.deb
Error in function:
dpkg: dependency problems prevent configuration of linux-image-generic-lts-raring:
 linux-image-generic-lts-raring depends on linux-image-3.8.0-34-generic; however:
  Package linux-image-3.8.0-34-generic is not installed.
dpkg: error processing linux-image-generic-lts-raring (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic-lts-raring:
 linux-generic-lts-raring depends on linux-image-generic-lts-raring; however:
  Package linux-image-generic-lts-raring is not configured yet.
dpkg: error processing linux-generic-lts-raring (--configure):
 dependency problems - leaving unconfigured

..........................................................................................................................................................................................................................................

b33hz@ubuntu:~$ apt-get install -f
E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?
b33hz@ubuntu:~$ sudo apt-get update && sudo apt-get dist-upgrade && sudo apt-get autoremove && sudo apt-get autoclean
[sudo] password for b33hz:
Hit http://archive.ubuntu.com precise Release.gpg
Get:1 http://archive.ubuntu.com precise-updates Release.gpg [198 B]
Ign cdrom://Ubuntu 12.04.3 LTS _Precise Pangolin_ - Release i386 (20130820.1) precise/main TranslationIndex
Ign cdrom://Ubuntu 12.04.3 LTS _Precise Pangolin_ - Release i386 (20130820.1) precise/restricted TranslationIndex
Ign cdrom://Ubuntu 12.04.3 LTS _Precise Pangolin_ - Release i386 (20130820.1) precise/main Translation-en_GB
Ign cdrom://Ubuntu 12.04.3 LTS _Precise Pangolin_ - Release i386 (20130820.1) precise/main Translation-en
Ign cdrom://Ubuntu 12.04.3 LTS _Precise Pangolin_ - Release i386 (20130820.1) precise/restricted Translation-en_GB
Hit http://archive.ubuntu.com precise Release
Ign cdrom://Ubuntu 12.04.3 LTS _Precise Pangolin_ - Release i386 (20130820.1) precise/restricted Translation-en
Get:2 http://archive.ubuntu.com precise-updates Release [49.6 kB]
Hit http://archive.ubuntu.com precise/main i386 Packages
Hit http://archive.ubuntu.com precise/restricted i386 Packages
Hit http://archive.ubuntu.com precise/universe i386 Packages
Hit http://archive.ubuntu.com precise/multiverse i386 Packages
Hit http://archive.ubuntu.com precise/main TranslationIndex
Hit http://archive.ubuntu.com precise/multiverse TranslationIndex
Hit http://archive.ubuntu.com precise/restricted TranslationIndex
Hit http://archive.ubuntu.com precise/universe TranslationIndex
Hit http://security.ubuntu.com precise-security Release.gpg
Get:3 http://archive.ubuntu.com precise-updates/main i386 Packages [737 kB]
Hit http://security.ubuntu.com precise-security Release
Hit http://security.ubuntu.com precise-security/main i386 Packages
Get:4 http://archive.ubuntu.com precise-updates/restricted i386 Packages [11.4 kB]
Get:5 http://archive.ubuntu.com precise-updates/universe i386 Packages [229 kB]
Get:6 http://archive.ubuntu.com precise-updates/multiverse i386 Packages [14.4 kB]
Hit http://archive.ubuntu.com precise-updates/main TranslationIndex
Hit http://archive.ubuntu.com precise-updates/multiverse TranslationIndex
Hit http://archive.ubuntu.com precise-updates/restricted TranslationIndex
Hit http://archive.ubuntu.com precise-updates/universe TranslationIndex
Get:7 http://archive.ubuntu.com precise/main Translation-en_GB [96.4 kB]
Hit http://security.ubuntu.com precise-security/restricted i386 Packages
Hit http://security.ubuntu.com precise-security/universe i386 Packages
Hit http://security.ubuntu.com precise-security/multiverse i386 Packages
Hit http://security.ubuntu.com precise-security/main TranslationIndex
Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex
Hit http://security.ubuntu.com precise-security/restricted TranslationIndex
Hit http://security.ubuntu.com precise-security/universe TranslationIndex
Hit http://archive.ubuntu.com precise/main Translation-en
Get:8 http://archive.ubuntu.com precise/multiverse Translation-en_GB [79.8 kB]
Hit http://archive.ubuntu.com precise/multiverse Translation-en
Get:9 http://archive.ubuntu.com precise/restricted Translation-en_GB [2,406 B]
Hit http://archive.ubuntu.com precise/restricted Translation-en
Get:10 http://archive.ubuntu.com precise/universe Translation-en_GB [5,492 B]
Hit http://archive.ubuntu.com precise/universe Translation-en
Get:11 http://archive.ubuntu.com precise-updates/main Translation-en_GB [96.4 kB]
Hit http://security.ubuntu.com precise-security/main Translation-en
Hit http://security.ubuntu.com precise-security/multiverse Translation-en
Hit http://security.ubuntu.com precise-security/restricted Translation-en
Hit http://archive.ubuntu.com precise-updates/main Translation-en
Get:12 http://archive.ubuntu.com precise-updates/multiverse Translation-en_GB [79.8 kB]
Hit http://archive.ubuntu.com precise-updates/multiverse Translation-en
Get:13 http://archive.ubuntu.com precise-updates/restricted Translation-en_GB [2,406 B]
Hit http://archive.ubuntu.com precise-updates/restricted Translation-en
Get:14 http://archive.ubuntu.com precise-updates/universe Translation-en_GB [5,492 B]
Hit http://archive.ubuntu.com precise-updates/universe Translation-en
Hit http://security.ubuntu.com precise-security/universe Translation-en
Fetched 1,409 kB in 2s (512 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these.
The following packages have unmet dependencies:
 linux-image-generic-lts-raring : Depends: linux-image-3.8.0-34-generic but it is not installed
E: Unmet dependencies. Try using -f.
b33hz@ubuntu:~$ -f.
-f.: command not found

..............................
i tryed this:
...................................
b33hz@ubuntu:~$ apt-get -f install
E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?
b33hz@ubuntu:~$
.................................................................................................
.. but didnt work..

i cant install any downloads from the app center

this is the update i am trying to get...
..................................................................................................

This package contains the Linux kernel image for version 3.8.0 on 32 bit x86 SMP.
Also includes the corresponding System.map file, the modules built by the packager, and scripts that try to ensure that the system is not left in an unbootable state after an update.
Supports Generic processors.
Geared toward desktop and server systems.
You likely do not want to install this package directly. Instead, install the linux-generic meta-package, which will ensure that upgrades work correctly, and that supporting packages are also installed.

.............................................................................
after trying some fixes i still get this.....
...............................................................................

The following packages have unmet dependencies:

linux-image-generic-lts-raring: Depends: linux-image-3.8.0-34-generic but it is not installed

...............................................................................................................
My cache just updated.... just going to try to install again....
.................................................................................................................
The package system is broken

Check if you are using third party repositories. If so disable them, since they are a common source of problems.
Furthermore run the following command in a Terminal: apt-get install -f

The following packages have unmet dependencies:

linux-image-generic-lts-raring: Depends: linux-image-3.8.0-34-generic but it is not installed

This is also under the "important security updates section" so if it is a security issue it will need a fix.

many thanks 72retro.

Tags: apt.log
Revision history for this message
Seth Arnold (seth-arnold) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Seth Arnold (seth-arnold) wrote :

Hello, based solely on this line here:

> This kernel does not support a non-PAE CPU.

I believe you need to install some older kernel packages. The original 12.04 LTS kernel probably does support CPUs without PAE. It might be possible to uninstall linux-image-generic-lts-raring and replace it with linux-image-generic or similar. Maybe using the original 12.04 LTS install discs rather than the newer 12.04.3 discs...

Good luck and have fun.

Revision history for this message
72retro (i72-833713) wrote :

mmm interesting i just found this information:

"The Linux kernel includes full PAE mode support starting with version 2.3.23, with Linus Torvalds mentioning PAE's 4 MB page support in 1.3.15, enabling access of up to 64 GB of memory on 32-bit machines. A PAE-enabled Linux kernel requires that the CPU also support PAE. The Linux kernel supports PAE as a build option and major distributions provide a PAE kernel either as the default or as an option. As of 2009, some common Linux distributions have started to use a PAE-enabled kernel as the distribution-specific default. As of 2012, common Linux distributions have stopped distributing non-PAE kernels, thus making PAE hardware mandatory - examples being Red Hat Enterprise Linux / CentOS from version 6.0, Ubuntu (and derivatives like Linux Mint) from 12.10. Fedora and Debian still distribute both PAE and non-PAE kernels.
NX bit feature will not work if the kernel was built without PAE support."

So i will get the 12.04 like you recommended earlier and try to build from there.

72retro

Revision history for this message
72retro (i72-833713) wrote :

..........................................................................................................UPDATE................................................................................................................

After trying the 12.04, with no success, I tried the earlier releases and found that the only one what is working for my machine is the ubuntu 11.10 ( http://old-releases.ubuntu.com/releases/oneiric/ubuntu-11.10-desktop-i386.iso )

now i have done all the 400 plus updates and it wants me to upgrade to the latest version 12.04.3.
what should i do, the 11.10 is no longer supported and the 12.04.3 worked at 1st until i done the 100 or so updates.

Any suggestions?

I came across this thread.......... http://askubuntu.com/questions/117744/how-can-i-install-on-a-non-pae-cpu-error-kernel-requires-features-not-present ...........and after reading it (and many others about fake PAE install) i was wandering if i should go ahead with installing the 12.04.3 or just go for the fake-pae install.

72retro

Revision history for this message
72retro (i72-833713) wrote :

Please help?..... give advice?...... Information?..... anything.

Revision history for this message
72retro (i72-833713) wrote :

anyone there

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