| 2021-03-14 20:33:31 |
Stig Berggren |
bug |
|
|
added bug |
| 2021-03-14 20:35:30 |
Stig Berggren |
description |
When logging in, the screen goes purple and blank, but I can still move the mouse. Keyboard shortcuts such as Alt+F2 or Ctrl+Alt+T have no effect. I can use Ctrl+Alt+F[1345...] to switch to a shell or go back to the login screen, but Ctrl+Alt+F2 puts me back in the blank state. When turning off the computer from the login screen, I get a warning that my user is logged in.
The most similar previous bug report I've been able to find is https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1766137. However, my problem occurs regardless of whether I fail the first login attempt or not, or whether I enter my password or scan my fingerprint.
I have been using the computer since November 2020, and this problem occurred for the first time when I rebooted it this weekend (Sat 2021-03-13). I have previously had trouble getting getting external monitors to work, but even that has worked fine for the past few months.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-44-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
Date: Sun Mar 14 21:19:17 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation UHD Graphics [8086:9bc4] (rev 05) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:22c0]
NVIDIA Corporation TU117GLM [Quadro T2000 Mobile / Max-Q] [10de:1fb8] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Lenovo TU117GLM [Quadro T2000 Mobile / Max-Q] [17aa:22c0]
MachineType: LENOVO 20TH000VMX
ProcEnviron:
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
TERM=linux
PATH=(custom, no user)
LANG=nb_NO.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic root=UUID=9da324cb-cdc4-42f8-abdd-b764e455a1f7 ro recovery nomodeset dis_ucode_ldr
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/21/2020
dmi.bios.release: 1.12
dmi.bios.vendor: LENOVO
dmi.bios.version: N2VET27W (1.12 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20TH000VMX
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.7
dmi.modalias: dmi:bvnLENOVO:bvrN2VET27W(1.12):bd12/21/2020:br1.12:efr1.7:svnLENOVO:pn20TH000VMX:pvrThinkPadP1Gen3:rvnLENOVO:rn20TH000VMX:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad P1 Gen 3
dmi.product.name: 20TH000VMX
dmi.product.sku: LENOVO_MT_20TH_BU_Think_FM_ThinkPad P1 Gen 3
dmi.product.version: ThinkPad P1 Gen 3
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
When logging in, the screen goes purple and blank, but I can still move the mouse. Keyboard shortcuts such as Alt+F2 or Ctrl+Alt+T have no effect. I can use Ctrl+Alt+F[1345...] to switch to a shell or go back to the login screen, but Ctrl+Alt+F2 puts me back in the blank state. When turning off the computer from the login screen, I get a warning that my user is logged in.
The most similar previous bug report I've been able to find is https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1766137. However, my problem occurs regardless of whether I fail the first login attempt or not, or whether I enter my password or scan my fingerprint.
I have replicated the problem booting with two kernel versions: Linux 5.8.0-44 and Linux 5.8.0-43
I have been using the computer since November 2020, and this problem occurred for the first time when I rebooted it this weekend (Sat 2021-03-13). I have previously had trouble getting getting external monitors to work, but even that has worked fine for the past few months.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-44-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
Date: Sun Mar 14 21:19:17 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation UHD Graphics [8086:9bc4] (rev 05) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:22c0]
NVIDIA Corporation TU117GLM [Quadro T2000 Mobile / Max-Q] [10de:1fb8] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Lenovo TU117GLM [Quadro T2000 Mobile / Max-Q] [17aa:22c0]
MachineType: LENOVO 20TH000VMX
ProcEnviron:
LANGUAGE=nb_NO:nb:no_NO:no:nn_NO:nn:en
TERM=linux
PATH=(custom, no user)
LANG=nb_NO.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic root=UUID=9da324cb-cdc4-42f8-abdd-b764e455a1f7 ro recovery nomodeset dis_ucode_ldr
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/21/2020
dmi.bios.release: 1.12
dmi.bios.vendor: LENOVO
dmi.bios.version: N2VET27W (1.12 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20TH000VMX
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.7
dmi.modalias: dmi:bvnLENOVO:bvrN2VET27W(1.12):bd12/21/2020:br1.12:efr1.7:svnLENOVO:pn20TH000VMX:pvrThinkPadP1Gen3:rvnLENOVO:rn20TH000VMX:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad P1 Gen 3
dmi.product.name: 20TH000VMX
dmi.product.sku: LENOVO_MT_20TH_BU_Think_FM_ThinkPad P1 Gen 3
dmi.product.version: ThinkPad P1 Gen 3
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 |
|
| 2021-03-15 06:06:18 |
Daniel van Vugt |
tags |
amd64 apport-bug false-gpu-hang focal freeze ubuntu |
amd64 apport-bug false-gpu-hang focal freeze regression-update ubuntu |
|
| 2021-03-15 06:15:46 |
Daniel van Vugt |
affects |
xorg (Ubuntu) |
xorg-server (Ubuntu) |
|
| 2021-03-15 06:15:58 |
Daniel van Vugt |
bug task added |
|
mutter (Ubuntu) |
|
| 2021-03-15 06:16:10 |
Daniel van Vugt |
mutter (Ubuntu): status |
New |
Incomplete |
|
| 2021-03-15 06:16:15 |
Daniel van Vugt |
xorg-server (Ubuntu): status |
New |
Incomplete |
|
| 2021-03-15 06:16:39 |
Daniel van Vugt |
bug |
|
|
added subscriber Daniel van Vugt |
| 2021-03-15 07:43:35 |
Stig Berggren |
attachment added |
|
journalctl -b-1 https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1919093/+attachment/5476659/+files/journal1.txt |
|
| 2021-03-15 07:43:56 |
Stig Berggren |
attachment added |
|
journal2.txt https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1919093/+attachment/5476660/+files/journal2.txt |
|
| 2021-03-15 07:44:09 |
Stig Berggren |
attachment added |
|
journal3.txt https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1919093/+attachment/5476661/+files/journal3.txt |
|
| 2021-03-15 09:10:26 |
Daniel van Vugt |
summary |
Desktop does not load after login - purple screen with mouse |
[ThinkPad P1 Gen 3 w/ Intel + Nvidia Quadro T2000] Desktop does not load after login - purple screen with mouse |
|
| 2021-03-15 09:10:32 |
Daniel van Vugt |
mutter (Ubuntu): status |
Incomplete |
New |
|
| 2021-03-15 09:10:35 |
Daniel van Vugt |
xorg-server (Ubuntu): status |
Incomplete |
New |
|
| 2021-03-16 01:58:02 |
Daniel van Vugt |
mutter (Ubuntu): status |
New |
Incomplete |
|
| 2021-03-16 01:58:06 |
Daniel van Vugt |
xorg-server (Ubuntu): status |
New |
Incomplete |
|
| 2021-03-16 08:22:59 |
Stig Berggren |
attachment added |
|
history.log https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1919093/+attachment/5477061/+files/history.log |
|
| 2021-03-16 08:41:42 |
Stig Berggren |
attachment added |
|
journal.txt https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1919093/+attachment/5477099/+files/journal.txt |
|
| 2021-03-16 08:56:11 |
Daniel van Vugt |
affects |
xorg-server (Ubuntu) |
gnome-shell (Ubuntu) |
|
| 2021-03-17 02:15:32 |
Daniel van Vugt |
affects |
gnome-shell (Ubuntu) |
nvidia-graphics-drivers-460 (Ubuntu) |
|
| 2021-03-17 02:16:01 |
Daniel van Vugt |
affects |
nvidia-graphics-drivers-460 (Ubuntu) |
xorg-server (Ubuntu) |
|
| 2021-03-17 02:16:11 |
Daniel van Vugt |
xorg-server (Ubuntu): status |
Incomplete |
New |
|
| 2021-03-17 02:16:14 |
Daniel van Vugt |
xorg-server (Ubuntu): importance |
Undecided |
High |
|
| 2021-03-17 02:16:21 |
Daniel van Vugt |
bug task deleted |
mutter (Ubuntu) |
|
|
| 2021-04-15 07:01:54 |
Daniel van Vugt |
affects |
xorg-server (Ubuntu) |
nvidia-graphics-drivers-460 (Ubuntu) |
|
| 2021-04-15 07:02:08 |
Daniel van Vugt |
bug task added |
|
linux-hwe-5.8 (Ubuntu) |
|
