Ubuntu
linux-hwe-5.19 package

Intel 12th gen: Noisy screen corruption during cursor movement, and whole screen freezes, in 5.19 kernels

Bug #2007668 reported by worldmaker18349276
52
This bug affects 8 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
High
Unassigned
linux-hwe-5.19 (Ubuntu)
Confirmed
High
Unassigned

Bug Description

WORKAROUND:

Add kernel parameter: i915.enable_psr=0

ORIGINAL DESCRIPTION:

This always happens when the cursor sweeps over a height range (approximately 960px ~ 990px from the top). Even when watching a video, the top of the screen sometimes glitches.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-32-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 17 16:24:32 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Device [8086:46aa] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0b14]
InstallationDate: Installed on 2022-08-13 (187 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: Dell Inc. XPS 9315
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-32-generic root=UUID=3ba28059-7aea-46a5-bf4e-44dd0203b83d ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/04/2023
dmi.bios.release: 1.7
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 02GGG1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.7.1:bd01/04/2023:br1.7:svnDellInc.:pnXPS9315:pvr:rvnDellInc.:rn02GGG1:rvrA00:cvnDellInc.:ct10:cvr:sku0B14:
dmi.product.family: XPS
dmi.product.name: XPS 9315
dmi.product.sku: 0B14
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

See original description
Revision history for this message
worldmaker18349276 (worldmaker18349276) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I experience the same bug on Intel 12th gen. Please try adding kernel parameter:

  i915.enable_psr=0

which has fixed it for me on a different laptop.

affects: xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
summary: - glitch on screen
+ Noisy screen corruption during some cursor movement
Daniel van Vugt (vanvugt)
summary: - Noisy screen corruption during some cursor movement
+ Intel 12th gen: Noisy screen corruption during some cursor movement in
+ 5.19 kernels
tags: added: regression-release
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
importance: Undecided → High
Revision history for this message
pierre hily-blant (hilyblan) wrote (last edit ): Re: Intel 12th gen: Noisy screen corruption during some cursor movement in 5.19 kernels

Same bug here: the lower third of the screen shows extremely long cursor delays. But the problem does not manifest itself on a secondary screen with laptop closed.
System detail:
Linux ipag-9006 5.19.0-32-generic #33~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Mon Jan 30 17:03:34 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Daniel van Vugt (vanvugt)
tags: added: panel-artifact
Daniel van Vugt (vanvugt)
Changed in linux-hwe-5.19 (Ubuntu):
status: New → Confirmed
importance: Undecided → High
Revision history for this message
Mauro Gaspari (ilvipero) wrote :

This bug affects me as well, as reported in duplicate bug https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-525/+bug/2004349

I upgraded to Ubuntu 23.04 with Kernel 6.1.0-16, and I am unable to reproduce the issue. Screen freezes and artifacts are no longer present on my laptop:

System information: Ubuntu 23.04 x86_64
Kernel: 6.1.0-16-generic
Hardware: Dell Inspiron 16 Plus 7620
CPU: Intel i7-12700H
GPU: Intel Alder Lake-P
GPU: NVIDIA GeForce RTX 3060 Mobile / Max-Q
External monitor: ASUS 34" @ 3440x1440 (Tested through Dell USB-C dock and directly connected to laptop HDMI output)

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Confirmed fixed in kernel 6.1 on lunar.

summary: - Intel 12th gen: Noisy screen corruption during some cursor movement in
- 5.19 kernels
+ Intel 12th gen: Noisy screen corruption during cursor movement, and
+ whole screen freezes, in 5.19 kernels
Changed in linux (Ubuntu):
status: Confirmed → Fix Released
tags: added: kinetic
Revision history for this message
Markus Konrad (mknrd) wrote :

I can confirm that disabling PSR fixes the problem on my laptop (see bug #2008053). Thanks a lot to @vanvugt for suggesting the workaround. When there is a real fix for this issue in Ubuntu 22.04, I will try to re-enable PSR and check if it works.

Daniel van Vugt (vanvugt)
description: updated
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