Hello. I have installed Ubuntu on a new laptop. Since then I have faced with some problems. One and the most important one is that the Bluetooth is not working at all. When I click to the menu at the top right, I cannot see Bluetooth. When I switched the bluetooth to on on Settings Panel, nothing happens.
I also tried to install blueman-applet. But when I click to Turn Bluetooth On button, that plugin disappers and nothing changes.
I just followed instructions gathering the information of system. If you need anything else please let me know. Thanks!
I always wondered about Ubuntu developers and now I am with you. I just wanna say that everything you have ever done is amazing. Thanks, thanks and thanks again.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 5.13.0-35.40~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-35-generic x86_64
NonfreeKernelModules: wl nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 22 17:11:22 2022
InstallationDate: Installed on 2022-02-02 (48 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
InterestingModules: bnep btusb bluetooth
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 322e:202c Sonix Technology Co., Ltd. USB2.0 HD UVC WebCam
Bus 001 Device 003: ID 13d3:3563 IMC Networks Wireless_Device
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ASUS TUF Gaming F15 FX506LH_FX506LH
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-35-generic root=UUID=e6194b62-c908-480f-9104-49349523525b ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX506LH.310
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX506LH
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.5
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX506LH.310:bd11/26/2021:br5.17:efr3.5:svnASUSTeKCOMPUTERINC.:pnASUSTUFGamingF15FX506LH_FX506LH:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX506LH:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS TUF Gaming F15
dmi.product.name: ASUS TUF Gaming F15 FX506LH_FX506LH
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
hciconfig:
hci0: Type: Primary Bus: USB
BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0
DOWN
RX bytes:0 acl:0 sco:0 events:0 errors:0
TX bytes:3 acl:0 sco:0 commands:1 errors:0
Thanks for the bug report.
The file 'rfkill.txt' above is showing Bluetooth is still disabled in software so this sounds like a kernel module bug. It's likely specific to the 'IMC Networks' Bluetooth dongle.