Ubuntu
linux-hwe-5.13 package

[amdgpu] Screen freeze after wake from sleep

Bug #1961608 reported by David
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-hwe-5.13 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Any time the computer sleeps, and I wake it the screen backlight turns on but nothing appears.
This has been occurring since upgrading to Kernel 5.11-44.

I used 5.11-40 without issues, and when I did a fresh install, I used 5.11-27 without issues.
I have tried multiple 5.13 releases and none of them handle sleep and wakeup successfully.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-30-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Feb 21 11:13:07 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Wani [Radeon R5/R6/R7 Graphics] [1002:9874] (rev c9) (prog-if 00 [VGA controller])
   Subsystem: Dell Wani [Radeon R5/R6/R7 Graphics] [1028:0769]
   Subsystem: Dell Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445 / 530/535 / 620/625 Mobile] [1028:0769]
InstallationDate: Installed on 2022-01-02 (49 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Dell Inc. Inspiron 5565
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-30-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/17/2017
dmi.bios.release: 5.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.1
dmi.board.name: 0021CT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.1.1
dmi.modalias: dmi:bvnDellInc.:bvr1.1.1:bd07/17/2017:br5.3:svnDellInc.:pnInspiron5565:pvr1.1.1:rvnDellInc.:rn0021CT:rvrA00:cvnDellInc.:ct10:cvr1.1.1:sku0769:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5565
dmi.product.sku: 0769
dmi.product.version: 1.1.1
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This might be related to bug 1958778...

Please:

1. Reproduce the freeze again.

2. Wait 10 seconds.

3. Reboot.

4. Run:

   journalctl -b-1 > prevboot.txt
   lspci -k > lspci.txt

5. Attach the resulting text files here.

tags: added: amdgpu
affects: xorg (Ubuntu) → linux-hwe-5.11 (Ubuntu)
affects: linux-hwe-5.11 (Ubuntu) → linux-hwe-5.13 (Ubuntu)
summary: - Xorg freeze after wake from sleep
+ [amdgpu] Screen freeze after wake from sleep
Changed in linux-hwe-5.13 (Ubuntu):
status: New → Incomplete
Revision history for this message
David (dayuser) wrote :

Yes, I agree that this is similar to bug 1958778.

Differences:
I have not confirmed the behavior when an external monitor is attached, and this issue arose before upgrading to kernel 5.13.

I know I used 5.11-40 successfully, and believe I might have had 5.11-41 or 5.11-42, which worked, but certainly 5.11-44 did not.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It looks like the amdgpu kernel driver encountered errors while entering sleep:

Feb 22 06:01:35 day-oper kernel: amdgpu 0000:00:01.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0x11665a680 flags=0x0070]
Feb 22 06:01:35 day-oper kernel: amdgpu 0000:00:01.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0x11665a720 flags=0x0070]
Feb 22 06:01:35 day-oper kernel: amdgpu 0000:00:01.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0x11665a690 flags=0x0070]
Feb 22 06:01:35 day-oper kernel: amdgpu 0000:00:01.0: AMD-Vi: Event logged [IO_PAGE_FAULT domain=0x0000 address=0x11665a730 flags=0x0070]

Although I'm not sure if that's really relevant.

Changed in linux-hwe-5.13 (Ubuntu):
status: Incomplete → New
Revision history for this message
David (dayuser) wrote (last edit ):

What about "systemd-logind: hibernation is restricted; see man kernel_lockdown.7" ?

I also don't have cryptswap activated.

Revision history for this message
David (dayuser) wrote (last edit ):

I found the behaviour occurring in a more specific case.

Steps to reproduce:

1. In: Settings > Power > Power Saving

2. Set "Dim Screen When Inactive" to "True"

3. Set "Blank Screen" to "1 minute"

4. Do nothing for 1 minute

5. After screen turns off completely, press any key

When the screen turns back on it is stuck.

I am running the latest kernel 5.13 - 35

Revision history for this message
David (dayuser) wrote :

Note: Running kernel 5.13 - 37 produces the same behaviour.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-hwe-5.13 (Ubuntu):
status: New → Confirmed
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