Ubuntu
linux-hwe-5.13 package

[amdgpu] Hang on shutdown: systemd-udevd ... Worker ... processing SEQNUM=... is taking a long time

Bug #1958289 reported by Antonio Lo Pinto
40
This bug affects 10 people
Affects Status Importance Assigned to Milestone
linux-hwe-5.13 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

dell inspiron 7415 2in1
os 20.04.3lts
gnome 3.36.8
x11

message on black screen

[ 38.407808] systemd-shutdown [1]: Waiting for process: systemd-udevd, systemd-udevd
[ 63.708267] systemd-udevd [381]: 0000:03:00.7: Worker [412] processing SEQNUM=3413 is taking a long time
[ 141.099020] atkbd serio0: Unknown key pressed (translated set 2, code 0x67 on isa0060/seri00).
[ 141.099110] atkbd serio0: Use 'setkeycodes 67 <keycode> to make it known.
[ 141.103874) atkbd serio0: Unknown key released (translated set 2, code 0x67 on isa0060/seri00).
[ 141.103964] atkbd serio0: Use 'setkeycodes 67 <keycode>' to make it known.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: antonio 1800 F.... pulseaudio
 /dev/snd/controlC0: antonio 1800 F.... pulseaudio
 /dev/snd/controlC2: antonio 1800 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2022-01-06 (12 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Dell Inc. Inspiron 7415 2-in-1
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-25-generic root=UUID=95fe2347-727f-4d0c-8559-24cb9ae1d39f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-25.26~20.04.1-generic 5.13.19
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-25-generic N/A
 linux-backports-modules-5.13.0-25-generic N/A
 linux-firmware 1.187.25
Tags: focal
Uname: Linux 5.13.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/04/2021
dmi.bios.release: 1.6
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.0
dmi.board.name: 09X2G7
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.6.0
dmi.modalias: dmi:bvnDellInc.:bvr1.6.0:bd11/04/2021:br1.6:svnDellInc.:pnInspiron74152-in-1:pvr1.6.0:rvnDellInc.:rn09X2G7:rvrA01:cvnDellInc.:ct31:cvr1.6.0:sku0A8C:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7415 2-in-1
dmi.product.sku: 0A8C
dmi.product.version: 1.6.0
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: antonio 1792 F.... pulseaudio
 /dev/snd/controlC0: antonio 1792 F.... pulseaudio
 /dev/snd/controlC2: antonio 1792 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2022-01-06 (12 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Dell Inc. Inspiron 7415 2-in-1
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-25-generic root=UUID=95fe2347-727f-4d0c-8559-24cb9ae1d39f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-25.26~20.04.1-generic 5.13.19
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-25-generic N/A
 linux-backports-modules-5.13.0-25-generic N/A
 linux-firmware 1.187.25
Tags: focal
Uname: Linux 5.13.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/04/2021
dmi.bios.release: 1.6
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.0
dmi.board.name: 09X2G7
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.6.0
dmi.modalias: dmi:bvnDellInc.:bvr1.6.0:bd11/04/2021:br1.6:svnDellInc.:pnInspiron74152-in-1:pvr1.6.0:rvnDellInc.:rn09X2G7:rvrA01:cvnDellInc.:ct31:cvr1.6.0:sku0A8C:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7415 2-in-1
dmi.product.sku: 0A8C
dmi.product.version: 1.6.0
dmi.sys.vendor: Dell Inc.

See original description
Antonio Lo Pinto (antoniolopinto)
summary: - computer does not shut down completely after the 5.13 kernel updating
+ computer does not shut down completely after the 5.13 kernel automatic
+ updating
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Re: computer does not shut down completely after the 5.13 kernel automatic updating

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1958289/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
affects: ubuntu → linux (Ubuntu)
tags: added: focal
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1958289

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : CRDA.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : IwConfig.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : Lspci.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : Lspci-vt.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : Lsusb.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : Lsusb-t.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : Lsusb-v.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : ProcCpuinfo.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : ProcCpuinfoMinimal.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : ProcInterrupts.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : ProcModules.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : PulseList.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : RfKill.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : UdevDb.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : WifiSyslog.txt

apport information

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Antonio Lo Pinto (antoniolopinto) wrote : acpidump.txt

apport information

Antonio Lo Pinto (antoniolopinto)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
malbo (pique-sel) wrote : Re: computer does not shut down completely after the 5.13 kernel automatic updating

This bug affects AMD accelerated processing units and seems a duplicate of Bug #1956467

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : CRDA.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : IwConfig.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : Lspci.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : Lspci-vt.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : Lsusb.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : Lsusb-t.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : Lsusb-v.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : ProcModules.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : PulseList.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : RfKill.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : UdevDb.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : WifiSyslog.txt

apport information

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : acpidump.txt

apport information

Daniel van Vugt (vanvugt)
tags: added: amdgpu
summary: - computer does not shut down completely after the 5.13 kernel automatic
- updating
+ [amdgpu] computer does not shut down completely after the 5.13 kernel
+ automatic updating
affects: linux (Ubuntu) → linux-hwe-5.13 (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: [amdgpu] computer does not shut down completely after the 5.13 kernel automatic updating

Regarding:

> [ 63.708267] systemd-udevd [381]: 0000:03:00.7: Worker [412] processing SEQNUM=3413 is taking a long time

That device is:

03:00.7 Signal processing controller [1180]: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/Renoir Sensor Fusion Hub [1022:15e4]

tags: added: regression-release
Daniel van Vugt (vanvugt)
summary: - [amdgpu] computer does not shut down completely after the 5.13 kernel
- automatic updating
+ [amdgpu] Hang on shutdown: systemd-udevd ... Worker ... processing
+ SEQNUM=... is taking a long time
Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote :
Download full text (9.5 KiB)

Hi,

after the today's (02/01/22) updates my computer can shutdown again.

Thank you for your time!

The installed packages are listed below:

2022-02-01 07:44:37 startup archives unpack
2022-02-01 07:44:37 upgrade libsmbclient:amd64 2:4.13.14+dfsg-0ubuntu0.20.04.4 2
:4.13.17~dfsg-0ubuntu0.21.04.1
2022-02-01 07:44:37 status triggers-pending libc-bin:amd64 2.31-0ubuntu9.2
2022-02-01 07:44:37 status half-configured libsmbclient:amd64 2:4.13.14+dfsg-0ub
untu0.20.04.4
2022-02-01 07:44:37 status unpacked libsmbclient:amd64 2:4.13.14+dfsg-0ubuntu0.2
0.04.4
2022-02-01 07:44:37 status half-installed libsmbclient:amd64 2:4.13.14+dfsg-0ubu
ntu0.20.04.4
2022-02-01 07:44:37 status triggers-pending man-db:amd64 2.9.1-1
2022-02-01 07:44:37 status unpacked libsmbclient:amd64 2:4.13.17~dfsg-0ubuntu0.2
1.04.1
2022-02-01 07:44:37 upgrade libwbclient0:amd64 2:4.13.14+dfsg-0ubuntu0.20.04.4 2
:4.13.17~dfsg-0ubuntu0.21.04.1
2022-02-01 07:44:37 status half-configured libwbclient0:amd64 2:4.13.14+dfsg-0ub
untu0.20.04.4
2022-02-01 07:44:37 status unpacked libwbclient0:amd64 2:4.13.14+dfsg-0ubuntu0.2
0.04.4
2022-02-01 07:44:37 status half-installed libwbclient0:amd64 2:4.13.14+dfsg-0ubu
ntu0.20.04.4
2022-02-01 07:44:37 status unpacked libwbclient0:amd64 2:4.13.17~dfsg-0ubuntu0.2
1.04.1
2022-02-01 07:44:37 upgrade samba-libs:amd64 2:4.13.14+dfsg-0ubuntu0.20.04.4 2:4
.13.17~dfsg-0ubuntu0.21.04.1
2022-02-01 07:44:37 status half-configured samba-libs:amd64 2:4.13.14+dfsg-0ubun
tu0.20.04.4
2022-02-01 07:44:37 status unpacked samba-libs:amd64 2:4.13.14+dfsg-0ubuntu0.20.
04.4
2022-02-01 07:44:37 status half-installed samba-libs:amd64 2:4.13.14+dfsg-0ubunt
u0.20.04.4
2022-02-01 07:44:37 status unpacked samba-libs:amd64 2:4.13.17~dfsg-0ubuntu0.21.
04.1
2022-02-01 07:44:37 install linux-modules-5.13.0-28-generic:amd64 <none> 5.13.0-
28.31~20.04.1
2022-02-01 07:44:37 status half-installed linux-modules-5.13.0-28-generic:amd64
5.13.0-28.31~20.04.1
2022-02-01 07:44:39 status unpacked linux-modules-5.13.0-28-generic:amd64 5.13.0
-28.31~20.04.1
2022-02-01 07:44:39 install linux-image-5.13.0-28-generic:amd64 <none> 5.13.0-28
.31~20.04.1
2022-02-01 07:44:39 status half-installed linux-image-5.13.0-28-generic:amd64 5.
13.0-28.31~20.04.1
2022-02-01 07:44:39 status unpacked linux-image-5.13.0-28-generic:amd64 5.13.0-2
8.31~20.04.1
2022-02-01 07:44:39 install linux-modules-extra-5.13.0-28-generic:amd64 <none> 5
.13.0-28.31~20.04.1
2022-02-01 07:44:39 status half-installed linux-modules-extra-5.13.0-28-generic:
amd64 5.13.0-28.31~20.04.1
2022-02-01 07:44:43 status unpacked linux-modules-extra-5.13.0-28-generic:amd64
5.13.0-28.31~20.04.1
2022-02-01 07:44:43 upgrade linux-generic-hwe-20.04:amd64 5.13.0.27.29~20.04.13
5.13.0.28.31~20.04.15
2022-02-01 07:44:43 status half-configured linux-generic-hwe-20.04:amd64 5.13.0.
27.29~20.04.13
2022-02-01 07:44:43 status unpacked linux-generic-hwe-20.04:amd64 5.13.0.27.29~2
0.04.13
2022-02-01 07:44:43 status half-installed linux-generic-hwe-20.04:amd64 5.13.0.2
7.29~20.04.13
2022-02-01 07:44:43 status unpacked linux-generic-hwe-20.04:amd64 5.13.0.28.31~2
0.04.15
2022-02-01 07:44:43 upgrade linux-image-generic-hwe-20.04:amd64 5.13.0.27.29~20.
04.13 5....

Read more...

Revision history for this message
Marco Raminella (mraminella) wrote :

Hi All,

I confirm also in my case the bug is fixed with 5.13.0-28-generic.

Thank you all guys!

Marco

Revision history for this message
Antonio Lo Pinto (antoniolopinto) wrote : Re: [Bug 1958289] Re: computer does not shut down completely after the 5.13 kernel automatic updating

Thank you!
After yesterday's updates my computer can shutdown correctly,
Antonio

On Tue, Jan 18, 2022 at 3:30 PM Ubuntu Foundations Team Bug Bot <
<email address hidden>> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. It seems that your bug report is not filed about a
> specific source package though, rather it is just filed against Ubuntu
> in general. It is important that bug reports be filed about source
> packages so that people interested in the package can find the bugs
> about it. You can find some hints about determining what package your
> bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage.
> You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
>
> To change the source package that this bug is filed about visit
> https://bugs.launchpad.net/ubuntu/+bug/1958289/+editstatus and add the
> package name in the text box next to the word Package.
>
> [This is an automated message. I apologize if it reached you
> inappropriately; please just reply to this message indicating so.]
>
> ** Tags added: bot-comment
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1958289
>
> Title:
> computer does not shut down completely after the 5.13 kernel
> automatic updating
>
> Status in linux package in Ubuntu:
> New
>
> Bug description:
> dell inspiron 7415 2in1
> os 20.04.3lts
> gnome 3.36.8
> x11
>
> message on black screen
>
> [ 38.407808] systemd-shutdown [1]: Waiting for process: systemd-udevd,
> systemd-udevd
> [ 63.708267] systemd-udevd [381]: 0000:03:00.7: Worker [412] processing
> SEQNUM=3413 is taking a long time
> [ 141.099020] atkbd serio0: Unknown key pressed (translated set 2, code
> 0x67 on isa0060/seri00).
> [ 141.099110] atkbd serio0: Use 'setkeycodes 67 <keycode> to make it
> known.
> [ 141.103874) atkbd serio0: Unknown key released (translated set 2, code
> 0x67 on isa0060/seri00).
> [ 141.103964] atkbd serio0: Use 'setkeycodes 67 <keycode>' to make it
> known.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958289/+subscriptions
>
>

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