Hi Daniel,

Thanks for the help and the quick response.

I don't see any marking on the HDMI cable I'm using so I'm guessing it
isn't one a high quality one.

So, I played around with the refresh rates and got it to work at a lower
refresh rate:

xrandr --addmode HDMI-2 2560x1440_24.00
xrandr --output HDMI-2 --mode 2560x1440_24.00
xrandr --newmode  "2560x1440_24.00"  113.75  2560 2648 2904 3248  1440 1443
1448 1463 -hsync +vsync

This ties in with the poor quality cable idea.

Thanks again for the assistance,
Jerry.

On Wed, Dec 15, 2021 at 3:00 AM Daniel van Vugt <email address hidden>
wrote:

> I'm guessing a common cause of this bug is low quality HDMI cables. If
> you're stuck at 1080p then that suggests the cable is only HDMI 1.2. To
> achieve 1440p at 60Hz you will need an HDMI 1.4 cable. And to achieve
> 2160p (4K) at 60Hz you will need an HDMI 2.0 cable AND a modern GPU to
> plug it into. 3K and 5K requirements are somewhere in the middle
> depending on the vertical resolution of the monitor.
>
>
> https://en.wikipedia.org/wiki/HDMI#Refresh_frequency_limits_for_standard_video
>
> If you're shopping for a new monitor then it's best to find one with
> DisplayPort (or USB-C) which doesn't have quite as severe limitations as
> HDMI does.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1954840).
> https://bugs.launchpad.net/bugs/1901470
>
> Title:
>   [i915] HDMI monitor's native resolution (EDID detailed mode) not
>   available, defaults to 1080p instead
>
> Status in linux package in Ubuntu:
>   Confirmed
> Status in linux-hwe-5.11 package in Ubuntu:
>   Confirmed
>
> Bug description:
>   The PG278QR monitor supports 2560x1440.  After installing Ubuntu 20.4,
>   the max resolution presented in the Settings app is 1920x1080, and
>   this resolution is the one that it uses.  Switching between the Nvidia
>   driver or the Intel driver (laptop has low-power intel gpu too)
>   doesn't correct the problem.
>
>   Digging in deeper, based on
>
> https://wiki.ubuntu.com/X/Troubleshooting/Resolution#Problem:__Wrong_resolutions.2C_refresh_rates.2C_or_monitor_specs
>
>   Under Wrong resolutions/refresh rates/or monitor specs, step 3 is to
>   use get-edid | parse-edid.
>
>   After applying the mode that I wanted manually via xrandr --newmode
>   and xrandr --addmode, I was able to select the max resolution of the
>   monitor and works correctly, until reboot.  I will add it to my
>   xorg.conf next.
>
>   Here is information I collected:
>
>   output from xrandr after fresh boot:
>
>   ~$ xrandr
>   Screen 0: minimum 8 x 8, current 3840 x 1080, maximum 32767 x 32767
>   eDP-1-1 connected primary 1920x1080+0+0 (normal left inverted right x
> axis y axis) 344mm x 193mm
>      1920x1080     60.01*+  60.01    59.97    59.96    59.93
>      1680x1050     59.95    59.88
>      1600x1024     60.17
>      1400x1050     59.98
>      1600x900      59.99    59.94    59.95    59.82
>      1280x1024     60.02
>      1440x900      59.89
>      1400x900      59.96    59.88
>      1280x960      60.00
>      1440x810      60.00    59.97
>      1368x768      59.88    59.85
>      1360x768      59.80    59.96
>      1280x800      59.99    59.97    59.81    59.91
>      1152x864      60.00
>      1280x720      60.00    59.99    59.86    59.74
>      1024x768      60.04    60.00
>      960x720       60.00
>      928x696       60.05
>      896x672       60.01
>      1024x576      59.95    59.96    59.90    59.82
>      960x600       59.93    60.00
>      960x540       59.96    59.99    59.63    59.82
>      800x600       60.00    60.32    56.25
>      840x525       60.01    59.88
>      864x486       59.92    59.57
>      800x512       60.17
>      700x525       59.98
>      800x450       59.95    59.82
>      640x512       60.02
>      720x450       59.89
>      700x450       59.96    59.88
>      640x480       60.00    59.94
>      720x405       59.51    58.99
>      684x384       59.88    59.85
>      680x384       59.80    59.96
>      640x400       59.88    59.98
>      576x432       60.06
>      640x360       59.86    59.83    59.84    59.32
>      512x384       60.00
>      512x288       60.00    59.92
>      480x270       59.63    59.82
>      400x300       60.32    56.34
>      432x243       59.92    59.57
>      320x240       60.05
>      360x202       59.51    59.13
>      320x180       59.84    59.32
>   HDMI-1-1 connected 1920x1080+1920+0 (normal left inverted right x axis y
> axis) 598mm x 336mm
>      1920x1080     60.00*   50.00    59.94
>      1280x720      60.00    50.00    59.94
>      1024x768      60.00
>      800x600       60.32
>      720x576       50.00
>      720x480       60.00    59.94
>      640x480       60.00    59.94
>   DP-1-1 disconnected (normal left inverted right x axis y axis)
>
>   output from get-edid | parse-edid:
>   ~$ sudo get-edid | parse-edid
>   This is read-edid version 3.0.2. Prepare for some fun.
>   Attempting to use i2c interface
>   No EDID on bus 1
>   No EDID on bus 2
>   No EDID on bus 3
>   No EDID on bus 5
>   No EDID on bus 6
>   No EDID on bus 7
>   No EDID on bus 9
>   No EDID on bus 10
>   3 potential busses found: 0 4 8
>   Will scan through until the first EDID is found.
>   Pass a bus number as an option to this program to go only for that one.
>   Bus 0 doesn't really have an EDID...
>   256-byte EDID successfully retrieved from i2c bus 4
>   Looks like i2c was successful. Have a good day.
>   Checksum Correct
>
>   Section "Monitor"
>         Identifier "ROG PG278QR"
>         ModelName "ROG PG278QR"
>         VendorName "AUS"
>         # Monitor Manufactured week 47 of 2016
>         # EDID version 1.3
>         # Digital Display
>         DisplaySize 600 340
>         Gamma 2.20
>         Option "DPMS" "false"
>         Horizsync 30-140
>         VertRefresh 24-60
>         # Maximum pixel clock is 300MHz
>
>         #Extension block found. Parsing...
>         Modeline        "Mode 1" 148.500 1920 2008 2052 2200 1080 1084
> 1089 1125 +hsync +vsync
>         Modeline        "Mode 0" 241.50 2560 2608 2640 2720 1440 1443 1448
> 1481 +hsync -vsync
>         Modeline        "Mode 2" 148.500 1920 2448 2492 2640 1080 1084
> 1089 1125 +hsync +vsync
>         Modeline        "Mode 3" 74.250 1280 1390 1420 1650 720 725 730
> 750 +hsync +vsync
>         Modeline        "Mode 4" 74.250 1280 1720 1760 1980 720 725 730
> 750 +hsync +vsync
>         Modeline        "Mode 5" 27.027 720 736 798 858 480 489 495 525
> -hsync -vsync
>         Modeline        "Mode 6" 27.000 720 732 796 864 576 581 586 625
> -hsync -vsync
>         Modeline        "Mode 7" 25.200 640 656 752 800 480 490 492 525
> -hsync -vsync
>         Option "PreferredMode" "Mode 1"
>   EndSection
>
>   "Mode 0" above is the mode that I want to use, which doesn't appear in
>   the Settings app list of available resolutions.
>
>   I used "Mode 0" to via xrandr --newmode:
>   ~$ xrandr --newmode "Mode 0" 241.50 2560 2608 2640 2720 1440 1443 1448
> 1481 +hsync -vsync
>
>   Then, xrandr --addmode:
>   ~$ xrandr --addmode HDMI-1-1 "Mode 0"
>
>   Then in Settings app, I can select the 2560x1440 resolution for the ASUS
> PG278QR display.
>   ---
>   ProblemType: Bug
>   .proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/capabilities/gpu0'
>   .proc.driver.nvidia.capabilities.mig: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/capabilities/mig'
>   .proc.driver.nvidia.gpus.0000.02.00.0: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/gpus/0000:02:00.0'
>   .proc.driver.nvidia.registry: Binary: ""
>   .proc.driver.nvidia.suspend: suspend hibernate resume
>   .proc.driver.nvidia.suspend_depth: default modeset uvm
>   .proc.driver.nvidia.version:
>    NVRM version: NVIDIA UNIX x86_64 Kernel Module  450.80.02  Wed Sep 23
> 01:13:39 UTC 2020
>    GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
>   ApportVersion: 2.20.11-0ubuntu27.10
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroRelease: Ubuntu 20.04
>   DistroVariant: ubuntu
>   DkmsStatus: nvidia, 450.80.02, 5.4.0-52-generic, x86_64: installed
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (prog-if
> 00 [VGA controller])
>      Subsystem: Micro-Star International Co., Ltd. [MSI] UHD Graphics 620
> (Whiskey Lake) [1462:126c]
>      Subsystem: Micro-Star International Co., Ltd. [MSI] GP107M [GeForce
> GTX 1050 Mobile] [1462:126c]
>   InstallationDate: Installed on 2019-04-11 (565 days ago)
>   InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
> (20190210)
>   MachineType: Micro-Star International Co., Ltd. PS63 Modern 8RC
>   NonfreeKernelModules: nvidia_modeset nvidia
>   Package: xorg-server (not installed)
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
>   Tags:  focal ubuntu
>   Uname: Linux 5.4.0-52-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: dialout plugdev sudo tty uucp
>   _MarkForUpload: True
>   dmi.bios.date: 12/24/2018
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: E16S1IMS.106
>   dmi.board.asset.tag: Default string
>   dmi.board.name: MS-16S1
>   dmi.board.vendor: Micro-Star International Co., Ltd.
>   dmi.board.version: REV:1.0
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Micro-Star International Co., Ltd.
>   dmi.chassis.version: N/A
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrE16S1IMS.106:bd12/24/2018:svnMicro-StarInternationalCo.,Ltd.:pnPS63Modern8RC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16S1:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
>   dmi.product.family: PS
>   dmi.product.name: PS63 Modern 8RC
>   dmi.product.sku: 16S1.1
>   dmi.product.version: REV:1.0
>   dmi.sys.vendor: Micro-Star International Co., Ltd.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
>   version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
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>
>