AX210 (8086:e024) WLAN init failed ucode -5 after upgrading to 5.15 intel IoTG kernel

Bug #1992118 reported by Jian Hui Lee
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Fix Released
Undecided
Unassigned
linux-firmware (Ubuntu)
Fix Committed
Undecided
Unassigned
Focal
Fix Released
Undecided
Unassigned
linux-intel-iotg-5.15 (Ubuntu)
Invalid
Critical
Jian Hui Lee

Bug Description

[Summary]
AX210 (8086:e024) WLAN init failed ucode -5 after upgrading to 5.15 Intel IoTG kernel.

[Steps to reproduce]
$ sudo apt update
$ sudo apt upgrade
$ reboot

[Expected result]
WLAN works with no problem.

[Actual result]
Can't detect WLAN.

[Failure rate]
100%

[Other Info]
[ 4.485407] iwlwifi 0000:02:00.0: enabling device (0000 -> 0002)
[ 4.512442] iwlwifi 0000:02:00.0: api flags index 2 larger than supported by driver
[ 4.512500] iwlwifi 0000:02:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 0.63.2.2
[ 4.514725] iwlwifi 0000:02:00.0: loaded firmware version 66.f1c864e0.0 ty-a0-gf-a0-66.ucode op_mode iwlmvm
[ 4.636133] iwlwifi 0000:02:00.0: Detected Intel(R) Wi-Fi 6 AX210 160MHz, REV=0x420
[ 4.811565] iwlwifi 0000:02:00.0: Detected RF GF, rfid=0x10d000
[ 4.812366] iwlwifi 0000:02:00.0: Microcode SW error detected. Restarting 0x0.
[ 4.812478] iwlwifi 0000:02:00.0: Start IWL Error Log Dump:
[ 4.812484] iwlwifi 0000:02:00.0: Transport status: 0x0000004A, valid: 6
[ 4.812489] iwlwifi 0000:02:00.0: Loaded firmware version: 66.f1c864e0.0 ty-a0-gf-a0-66.ucode
[ 4.812494] iwlwifi 0000:02:00.0: 0x00000071 | NMI_INTERRUPT_UMAC_FATAL
[ 4.812499] iwlwifi 0000:02:00.0: 0x002002F0 | trm_hw_status0
[ 4.812503] iwlwifi 0000:02:00.0: 0x00000000 | trm_hw_status1
[ 4.812507] iwlwifi 0000:02:00.0: 0x004DA722 | branchlink2
[ 4.812510] iwlwifi 0000:02:00.0: 0x004D0CCE | interruptlink1
[ 4.812514] iwlwifi 0000:02:00.0: 0x004D0CCE | interruptlink2
[ 4.812517] iwlwifi 0000:02:00.0: 0x004D94DA | data1
[ 4.812520] iwlwifi 0000:02:00.0: 0x00000010 | data2
[ 4.812523] iwlwifi 0000:02:00.0: 0x00000000 | data3
[ 4.812527] iwlwifi 0000:02:00.0: 0x00000000 | beacon time
[ 4.812530] iwlwifi 0000:02:00.0: 0x0001324E | tsf low
[ 4.812533] iwlwifi 0000:02:00.0: 0x00000000 | tsf hi
[ 4.812536] iwlwifi 0000:02:00.0: 0x00000000 | time gp1
[ 4.812540] iwlwifi 0000:02:00.0: 0x000244E1 | time gp2
[ 4.812543] iwlwifi 0000:02:00.0: 0x00000001 | uCode revision type
[ 4.812546] iwlwifi 0000:02:00.0: 0x00000042 | uCode version major
[ 4.812550] iwlwifi 0000:02:00.0: 0xF1C864E0 | uCode version minor
[ 4.812553] iwlwifi 0000:02:00.0: 0x00000420 | hw version
[ 4.812557] iwlwifi 0000:02:00.0: 0x18C89002 | board version
[ 4.812560] iwlwifi 0000:02:00.0: 0x8008FF05 | hcmd
[ 4.812563] iwlwifi 0000:02:00.0: 0x00020000 | isr0
[ 4.812566] iwlwifi 0000:02:00.0: 0x60000000 | isr1
[ 4.812569] iwlwifi 0000:02:00.0: 0x48F00002 | isr2
[ 4.812572] iwlwifi 0000:02:00.0: 0x00C0001C | isr3
[ 4.812575] iwlwifi 0000:02:00.0: 0x00000000 | isr4
[ 4.812578] iwlwifi 0000:02:00.0: 0x00000000 | last cmd Id
[ 4.812581] iwlwifi 0000:02:00.0: 0x004D94DA | wait_event
[ 4.812584] iwlwifi 0000:02:00.0: 0x00000000 | l2p_control
[ 4.812588] iwlwifi 0000:02:00.0: 0x00000000 | l2p_duration
[ 4.812591] iwlwifi 0000:02:00.0: 0x00000000 | l2p_mhvalid
[ 4.812594] iwlwifi 0000:02:00.0: 0x00000000 | l2p_addr_match
[ 4.812597] iwlwifi 0000:02:00.0: 0x00000009 | lmpm_pmg_sel
[ 4.812600] iwlwifi 0000:02:00.0: 0x00000000 | timestamp
[ 4.812603] iwlwifi 0000:02:00.0: 0x00000024 | flow_handler
[ 4.812640] iwlwifi 0000:02:00.0: Start IWL Error Log Dump:
[ 4.812643] iwlwifi 0000:02:00.0: Transport status: 0x0000004A, valid: 7
[ 4.812647] iwlwifi 0000:02:00.0: 0x2010070D | ADVANCED_SYSASSERT
[ 4.812651] iwlwifi 0000:02:00.0: 0x00000000 | umac branchlink1
[ 4.812654] iwlwifi 0000:02:00.0: 0x8045DFC6 | umac branchlink2
[ 4.812658] iwlwifi 0000:02:00.0: 0x010910FE | umac interruptlink1
[ 4.812661] iwlwifi 0000:02:00.0: 0x00000000 | umac interruptlink2
[ 4.812664] iwlwifi 0000:02:00.0: 0x00000005 | umac data1
[ 4.812667] iwlwifi 0000:02:00.0: 0xDEADBEEF | umac data2
[ 4.812670] iwlwifi 0000:02:00.0: 0xDEADBEEF | umac data3
[ 4.812673] iwlwifi 0000:02:00.0: 0x00000042 | umac major
[ 4.812677] iwlwifi 0000:02:00.0: 0xF1C864E0 | umac minor
[ 4.812680] iwlwifi 0000:02:00.0: 0x000244D8 | frame pointer
[ 4.812683] iwlwifi 0000:02:00.0: 0xC0885E88 | stack pointer
[ 4.812686] iwlwifi 0000:02:00.0: 0x00010C00 | last host cmd
[ 4.812689] iwlwifi 0000:02:00.0: 0x00000000 | isr status reg
[ 4.812702] iwlwifi 0000:02:00.0: IML/ROM dump:
[ 4.812705] iwlwifi 0000:02:00.0: 0x00000B03 | IML/ROM error/state
[ 4.812717] iwlwifi 0000:02:00.0: 0x00006FBE | IML/ROM data1
[ 4.812730] iwlwifi 0000:02:00.0: 0x00000080 | IML/ROM WFPM_AUTH_KEY_0
[ 4.812739] iwlwifi 0000:02:00.0: Fseq Registers:
[ 4.812765] iwlwifi 0000:02:00.0: 0x60000100 | FSEQ_ERROR_CODE
[ 4.812775] iwlwifi 0000:02:00.0: 0x00440005 | FSEQ_TOP_INIT_VERSION
[ 4.812781] iwlwifi 0000:02:00.0: 0x00080009 | FSEQ_CNVIO_INIT_VERSION
[ 4.812787] iwlwifi 0000:02:00.0: 0x0000A652 | FSEQ_OTP_VERSION
[ 4.812793] iwlwifi 0000:02:00.0: 0x00000002 | FSEQ_TOP_CONTENT_VERSION
[ 4.812799] iwlwifi 0000:02:00.0: 0x4552414E | FSEQ_ALIVE_TOKEN
[ 4.812805] iwlwifi 0000:02:00.0: 0x00400410 | FSEQ_CNVI_ID
[ 4.812810] iwlwifi 0000:02:00.0: 0x00400410 | FSEQ_CNVR_ID
[ 4.812816] iwlwifi 0000:02:00.0: 0x00400410 | CNVI_AUX_MISC_CHIP
[ 4.812824] iwlwifi 0000:02:00.0: 0x00400410 | CNVR_AUX_MISC_CHIP
[ 4.812835] iwlwifi 0000:02:00.0: 0x00009061 | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[ 4.812844] iwlwifi 0000:02:00.0: 0x00000061 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[ 4.816370] iwlwifi 0000:02:00.0: WRT: Collecting data: ini trigger 13 fired (delay=0ms).
[ 5.722842] iwlwifi 0000:02:00.0: Failed to run INIT ucode: -5

Changed in linux-intel-iotg-5.15 (Ubuntu):
assignee: nobody → Jian Hui Lee (jianhuilee)
importance: Undecided → Critical
tags: added: murcia oem-priority originate-from-1991752
description: updated
summary: - AX210 WLAN failed after upgrade to 5.15 intel IoTG kernel
+ AX210 WLAN init failed ucode -5 after upgrading to 5.15 intel IoTG
+ kernel
summary: - AX210 WLAN init failed ucode -5 after upgrading to 5.15 intel IoTG
- kernel
+ AX210 (8086:e024) WLAN init failed ucode -5 after upgrading to 5.15
+ intel IoTG kernel
description: updated
Changed in linux-intel-iotg-5.15 (Ubuntu):
status: New → Invalid
Juerg Haefliger (juergh)
tags: added: kern-4614
Juerg Haefliger (juergh)
Changed in linux-firmware (Ubuntu):
status: New → Fix Committed
Revision history for this message
Timo Aaltonen (tjaalton) wrote : Please test proposed package

Hello Jian, or anyone else affected,

Accepted linux-firmware into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/linux-firmware/1.187.34 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in linux-firmware (Ubuntu Focal):
status: New → Fix Committed
Revision history for this message
Jason Yen (jasonyen) wrote :

Checked with the customer who impacted by this regression. They confirmed the fix in proposed channel.

Revision history for this message
Jian Hui Lee (jianhuilee) wrote :

verified linux-firmware 1.187.34 on focal 5.15-0-1016-intel-iotg and the issue is gone.

tags: added: verification-done-focal
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux-firmware - 1.187.34

---------------
linux-firmware (1.187.34) focal; urgency=medium

  * AX210 (8086:e024) WLAN init failed ucode -5 after upgrading to 5.15 intel IoTG kernel (LP: #1992118)
    - iwlwifi: add new FWs from core64-96 release
    - iwlwifi: add new FWs from core66-88 release
    - iwlwifi: add new FWs from core68-60 release

 -- Juerg Haefliger <email address hidden> Wed, 19 Oct 2022 10:23:15 +0200

Changed in linux-firmware (Ubuntu Focal):
status: Fix Committed → Fix Released
Revision history for this message
Timo Aaltonen (tjaalton) wrote : Update Released

The verification of the Stable Release Update for linux-firmware has completed successfully and the package is now being released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.

Changed in hwe-next:
status: New → Fix Released
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