[snap] Can't change input method (English->gcin Chinese) in LibreOffice

Bug #1840693 reported by Yen-Yung Chang
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

Hi,

I can't change input method (English->gcin Chinese) in LibreOffice. I'm on LibreOffice 6.3. I have tried using hotkey and clicking on icons to change, neither worked. One separated but possibly relevant issue I am also having now: Over the past year, there's been a few times when I updated, Firefox would also have trouble changing input method, but instead of completely unable to change, I found out I could still change input method by hitting the hotkey "twice" & "fast" (slowly wouldn't work). Also for some(?) browser-based program like Jupyter Notebook, Alt would trigger browser behaviour first and ignored Jupyter's Alt function. I didn't realize so also couldn't confirm this is completely correlated with my LibreOffice input switching issue, but I figure it might still be some clue. Thank you.

- Yen-Yung

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: libreoffice (not installed)
Uname: Linux 5.2.5-050205-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 19 09:47:26 2019
InstallationDate: Installed on 2019-03-26 (146 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Yen-Yung Chang (gix-d) wrote :
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

LibreOffice 6.3 has not been officially released to Ubuntu 18.04, from where did you install this?

Please could you confirm that this occurs on the official 6.0.7 Bionic release.

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

Oh right, you mean the 6.3.0 snap?

Revision history for this message
Yen-Yung Chang (gix-d) wrote :

Exactly, 6.3.0.4. Thank you.

Changed in libreoffice (Ubuntu):
status: Incomplete → New
summary: - Can't change input method (English->gcin Chinese) in LibreOffice
+ [snap] Can't change input method (English->gcin Chinese) in LibreOffice
Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

Yen-Yung Chang, do you have any other snaps installed on which gcin works correctly?

Revision history for this message
Yen-Yung Chang (gix-d) wrote :

These are all I've got from snap list:

canonical-livepatch, core, core18, gnome-3-26-1604, gnome-3-28-1804, gnome-calculator, gnome-characters, gnome-logs, gnome-system-monitor, gtk-common-themes, libreoffice, pycharm-community, slack, spotify

I tried to turn on/off gcin by Crtl+space in gnome-calculator, gnome-characters, gnome-logs, gnome-system-monitor, libreoffice, pycharm-community, slack, spotify. Only pycharm responded to the command. In most gnome- programs, I had to call out search so I can have a place to type, but none of them responded to the change of type method anyway.

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

Hmmm, so it looks like snaps simply lack gcin support in general - well, all confined snaps at least. pycharm-community is "classically" (i.e. "not") confined so makes sense that it'd be the only one to respond.

Changed in libreoffice (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
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